User Guide

56
Service and spare parts
In the event of your appliance requiring service, or if you wish to purchase spare
parts, please contact your local Service Force Centre by telephoning:
08705 929929
Your telephone call will be automatically routed to the Service Force Centre covering
your post code area.
For the address of your local Service Force Centre and further information about
Service Force, please visit the website at www.serviceforce.co.uk
Before calling out an engineer, please ensure you have read the details under the
heading “Something Not Working.”
When you contact the Service Force Centre you will need to give the following details:
1. Your name, address and post code
2. Your telephone number
3. Clear and concise details of the fault
4. The model and serial number of the appliance (found on the rating plate)
5. The purchase date
Please note that a valid purchase receipt or guarantee documentation is
required for in-guarantee service calls.
Customer care department
For general enquiries concerning your AEG appliance or for further information on
AEG products, please contact our Customer Care Department by letter or telepho-
ne at the address below or visit our website at www.aeg.co.uk
Major Appliances
Addington Way
Luton
Bedfordshire
LU4 9QQ
08705 950 950(*)
* calls to this number may be recorded for training purposes.