User manual
GB GB
34
Troubleshooting
Problem Solution
The appliance does not work. Put the mains plug in the wall socket.
Make sure that the voltage indicated on the appliance corresponds to
the local mains voltage.
Fill the water reservoir with water.
When I use the grinder, the coee is too weak. Make sure the number of cups you select with the 2-10 cups button is
consistent with the amount of water in the water reservoir. Please keep
in mind that the appliance uses all the water in the water reservoir.
Use the STRENGTH button to set the coee strength to ‘strong’.
When you use coee beans, make sure you do not press the preground
coee button, as this switches o the grinder.
Use coee beans of a stronger blend or avour.
To increase the coee strength, select a higher number of cups with
the 2-10 cups button than the number of cups you ll the water
reservoir with.
When I use pre-ground coee, the coee is too weak. Make sure the amount of pre-ground coee in the lter is consistent
with the amount of water in the water reservoir. Please keep in mind
that the appliance uses all the water in the water reservoir.
Use ground coee of a stronger blend or avour.
To increase the coee strength, increase the amount of pre-ground
coee or decrease the amount of water.
I have set the coee strength to ‘strong’ with the
STRENGTH button, but the coee is too weak.
When the grinder is switched o, you cannot change the coee
strength with the STRENGTH button. In this case you can only increase
the coee strength by increasing the amount of pre-ground coee or
decreasing the amount of water, or by using coee of a stronger blend
or avour.
The lter overows when I remove the jug from the
appliance while it is brewing coee.
If you remove the jug for more than 20 seconds during the brewing
process, the drip stop causes the lter holder to overow. Also note
that the coee does not reach its full taste before the end of the
brewing process. Therefore we advise you not to remove the jug and
pour out the coee before the end of the brewing process.
The appliance continues to drip long after the brewing
process has ended.
The dripping is caused by condensation of steam. It is completely
normal that the appliance drips for some time.
If the dripping does not stop, the drip stop may be clogged. To clean
the drip stop, push it to open it and then rinse it under the tap.
If you remove the jug for more than 20 seconds during the brewing
process, the drip stop causes the lter basket to overow.
The coee is not hot enough. Place the jug properly on the hotplate.
Make sure that the hotplate and the bottom of the jug are clean.
Use thin cups, because they absorb less heat from the coee than
thick cups.
Do not use milk that comes directly out of the fridge.
Descale the appliance. See section ‘Descaling’ in chapter ‘Cleaning and
maintenance’.