OPERATING INSTRUCTIONS Protect C Protect C.1000 Protect C.2000 Protect C.
Thank you for purchasing the AEG UPS PROTECT C from AEG Power Solutions. Safety information and operating instructions are included in this manual. To ensure correct use of the UPS, please read this manual thoroughly before operating it. Use this manual properly.
CONTENT 1. Notes on these Operating Instructions .................. 6 2. General Information ................................................... 8 2.1 Technology ................................................................... 8 2.2 System Description ....................................................... 9 2.3 Technical information .................................................. 11 3. Safety ........................................................................ 16 3.
7.3.4 Control ................................................................ 39 7.3.5 Identification ........................................................ 40 7.3.6 Settings ............................................................... 41 8. Interfaces and communication ............................... 46 8.1 8.2 8.3 8.4 RS232 and USB Computer Interfaces ........................ 46 Communication slot .................................................... 46 Shutdown- und UPS Management Software ....
1. NOTES ON THESE OPERATING INSTRUCTIONS DUTY TO PROVIDE INFORMATION These operating instructions will help you to install and operate the Uninterruptible Power Supply (UPS) PROTECT C.1000, PROTECT C.2000 or PROTECT C.3000 as well as the associated external battery units PROTECT C.1000 BP or PROTECT C.2030 BP – all referred to as PROTECT C in this document – safely and properly, and for its intended purpose.
HANDLING PROTECT C is designed and constructed so that all necessary steps for start-up and operation can be performed without any internal manipulation of the unit. Maintenance and repair work may only be performed by trained and qualified personnel. Illustrations are provided to clarify and facilitate certain steps. If danger to personnel and the unit cannot be ruled out in the case of certain work, it is highlighted accordingly by pictograms explained in chapter 3.
2. GENERAL INFORMATION 2.1 TECHNOLOGY PROTECT C is an Uninterruptible Power Supply (UPS) for essential loads such as PCs, workstations, servers, network components, telecommunication equipment and similar devices.
2.2 SYSTEM DESCRIPTION The UPS is connected to a shockproof socket between the public utility’s mains and the loads to be protected. The power section of the rectifier converts the mains voltage to DC voltage for supplying the inverter. The circuit technology used (PFC) enables sinusoidal current consumption and therefore operation with little system disturbance.
The automatic bypass serves to increase the reliability of the supply further. It switches the public mains directly through to the load if there is an inverter malfunction. As a result, the automatic bypass represents an extra passive redundancy for the load. The graphical LC display used provides for versatile use and easy operation. Such a convenient feature as an emergency power off contact round out the standard interface selection (USB, RS232, communication slot).
2.3 TECHNICAL INFORMATION Power rating Protect C.1000 1000 VA (cos φ = 0.8 lag.) 800 W Protect C.2000 2000 VA (cos φ = 0.8 lag.) 1600 W Protect C.3000 3000 VA (cos φ = 0.8 lag.) 2400 W UPS Input 1ph~ / N / PE Rated input voltage 200 / 208 / 220 / 230 / 240 VAC Rectifier voltage range (without battery 176 – 300 VAC operation, 100 % load, cos = 0.8 lag.) Rectifier voltage range (without battery operation, 110 – 300 VAC 50 % load, cos = 0.8 lag.) 50 Hz / 60 Hz Nominal frequency (autom.
Power factor range Inverter frequency Sinus waveform 0.3 lag. to 0.9 cap. at full output Power reduction of 20 % to 0.5 cap.
Battery type Recharge time (to 90 % of rated capacity) sealed maintenance free (VRLA) Protect C.1000 12 V 7 Ah x 3 Protect C.2000 12 V 7 Ah x 8 Protect C.3000 12 V 7 Ah x 8 Protect C.1000 BP 12 V 7 Ah x 3 x 2 Protect C.2030 BP 12 V 7 Ah x 8 x 2 ~ 8 h (UPS with internal battery) ~ 24 h (with 1 additional battery) ~ 40 h (with 2 additional batteries) Communication Interfaces RS232 SUB-D (9-pin), USB Additional: communication slot for Extensions (eg, relay card, SNMP (Pro), ...
Humidity 0 – 95 % (non-condensing) Max. site altitude Up to 1000 m rated power Usage >1000 m above sea level results in a derating as follows: Height (m) 1000 1500 2000 2500 3000 Power (%) 100 95 90 85 80 Protection IP20 Outlets Protect C.1000 4 x IEC 320 C13 Protect C.2000 6 x IEC 320 C13 Protect C.
Dimensions W x H x D (gross) (packaging) Guidelines Protect C.1000 240 mm x 330 mm x 495 mm Protect C.1000 BP 300 mm x 330 mm x 500 mm Protect C.2000 330 mm x 475 mm x 590 mm Protect C.3000 330 mm x 475 mm x 590 mm Protect C.2030 BP 330 mm x 475 mm x 590 mm The PROTECT D complies with the EN 62040 product standard.
3. SAFETY 3.1 GENERAL SAFETY INSTRUCTIONS Read these operating instructions prior to start-up of the PROTECT C UPS and its external battery modules (special accessories), and observe the safety instructions. Only use the unit if it is in a technically perfect condition and always in accordance with its intended purpose, while being aware of safety and danger aspects, and in accordance with the operating instructions! Immediately eliminate any faults that could be detrimental to safety.
3.2 SAFETY INSTRUCTIONS FOR PROTECT C This chapter contains important instructions for the PROTECT C UPS and its external battery modules (special accessories). These must be followed during assembly, operation and maintenance of the uninterruptible power supply and the battery systems (internal and, if appropriate, external as well). The UPS carries high voltage. Danger! The unit may only be opened by trained and qualified personnel.
Observe the following safety instructions to ensure permanent operational safety of and safe work with the UPS and the battery modules (special accessories): Do not dismantle the UPS! (The UPS does not contain any parts that require regular maintenance. Bear in mind that the warranty will be invalidated if the unit is opened!) Do not install the unit in direct sunshine or in close proximity of heaters! The unit is designed to be installed inside in heated rooms.
Only authorised persons are allowed in the vicinity of the batteries! When replacing the batteries, the following must be observed: Only ever use identical maintenance-free sealed lead batteries with the same data as the original batteries. Only authorised persons are allowed in the vicinity of the batteries! When replacing the batteries, the following must be observed: Only ever use identical maintenance-free sealed lead batteries with the same data as the original batteries.
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4. SET-UP AND OPERATION 4.1 UNPACKING AND INSPECTION The device has been fully tested and inspected. Although the device has been packed and shipped with the usual degree of care, damage during transport cannot be ruled out completely. Claims for damage during transport must always be made with the transport company! Check the shipping container for damage on arrival.
Please keep the plastic packaging bags away from babies and children in order to safeguard against suffocation accidents. Handle the components with care. Please take into account the weight. It may be necessary to engage the help of a second person, particularly in the case of the 2 and 3 kVA models and if there are external battery units. 4.2 POINT OF INSTALLATION PROTECT C is designed to be installed in a protected environment.
5. OVERVIEW CONNECTIONS, OPERATING / DISPLAY ELEMENTS 5.1 FRONT VIEW Protect C.1000 Protect C.2000 Protect C.1000 BP Protect C.2030 BP Protect C.
5.2 REAR VIEW (CONNECTIONS) Protect C.1000 Protect C.2000 Protect C.
1. 2. 3. 4. 5. 6. 7. 8. 9.
6. COMMISSIONING 6.1 MECHANICAL SET-UP Note the following points when setting up the UPS system and its external battery units (special accessories): The contact surface must be smooth and level. It must also be sufficiently strong and sturdy to avoid vibration and shock loads. Make sure the mounting is able to support the weight: This is particularly important in conjunction with external battery units (special accessories). Set up the units so that adequate air circulation is assured.
6.2 EXTERNAL BATTERY EXTENSION To achieve longer backup time, it is possible to connect multi-battery packs. Connect exclusively the following products together Protect C.1000 with Protect C.1000 BP Protect C.2000 with Protect C.2030 BP Protect C.3000 with Protect C.2030 BP Protect C with 1 battery extension Fig.: Protect C.1000 and Protect C.1000 BP 1. 2. 3. Check the correct fit of the UPS and the battery unit (the casings e.g. have to have the same dimension).
Protect C with 2 battery extensions Fig.: Protect C.1000 und Protect C.1000 BP 1. 2. 3. 6.3 Check the correct fit of the UPS and the battery unit (the casings e.g. have to have the same dimension). Now connect the corresponding battery connectors using the supplied battery connection cables as shown in the figure above. When connecting, make sure that you push the plug quickly and firmly in the battery connectors. Fix the connector parts concluding with the screws on the side.
To ensure correct operation of the UPS and its ancillary equipment, it is necessary to equip the power cord with an appropriate fuse. For all models in the Protect C series connection is made via the supplied mains lead to a standard electrical outlet. Utilize a sufficient fuse rating in your sub-distribution. In particular, the Protect C.3000 requires its own 16 A protection. Initially, do not yet insert the safety plug of the power cord in the dedicated electrical outlet. 6.
Never connect additional loads to the UPS or switch on during a power failure, e.g. if the UPS is operating in emergency mode! As a rule, if there has never been an overload during normal operation, Battery mode operation will also not have suffered an overload. A flash of the LED fault in connection with a beep indicates a deactivating fault. Follow the instructions in section 9.1.
7. OPERATION AND USAGE 7.1 INITIAL INSTALLATION 7.1.1 SWITCHING ON UPS Insert the plug of the power cord into the correctly fused power outlet of your sub-distribution system. The UPS will be immediately supplied with power from the public power network. It will start up with an initialization phase, indicated by the AEG logo, which appears on the screen for 5 seconds. After that, you will see the following message: UPS On Now confirm the highlighted “UPS On” command by pressing “ENTER”.
7.2 CONTROL PANEL 7.2.1 OVERVIEW An essential feature of the control panel is the graphical LCD with plain text display. In the lower section 4 buttons are available for menu navigation, the upper range also includes 3 different colored LEDs. Fig.: Display “UPS status” display 7.2.
7.2.3 OPERATING (NAVIGATION) The 4 keys for navigation control the following functions: “▲” Key: Press this key to scroll upwards in the menu levels or to alter a value you want to set. If you press this key in the status display, you will access the “UPS On or Off” menu item. “▼”Key: Press this key to scroll downwards in the menu levels or to alter a value you want to set. “ENTER” Key: Press this key briefly to select the corresponding menu item.
7.3 DISPLAY (MAIN MENU) Press “ESC” to access the main menu. Main menu for the LCD display The following figures show the display in English (to change the language see Chapter 7.3.6 on page 41 ( “Settings”). 7.3.1 UPS STATUS DISPLAY You can access the status screen by pressing “▲” or “▼” in the main menu to go to “UPS Status” (the line is then highlighted) and then press “ENTER” (automatic display after 5 min.).
The display indicates the current UPS status in the top middle section. Here is a list of the symbols used and what they mean: Display Status UPS is in normal / continuous doubleconversion mode. Power supply is available and within the acceptable tolerance range (Mode: “High performance”). UPS is in battery mode. UPS supplies the load via the integrated bypass. UPS is operating in frequency converter mode. UPS is in standby mode. No output voltage. Bypass deactivate.
UPS is testing the battery. Display for 10 seconds after a successful battery test. UPS reports a defective or disconnected battery system. UPS is overloaded. UPS indicates a critical error and has switched off the UPS output. General UPS alarm. Details can be found in the Alarm messages and entries in the event log.
Messages and alarms Press “▼” to access part 2 of the UPS status display. It contains current messages and alarms, if any. Each message or each alarm is displayed in its own window and you can press “▼” to scroll through them. If there is no information available, the following message will appear: “No active alarms”. Events are listed and stored in the “Event log” only (a separate menu item) with the corresponding date and time.
7.3.2 EVENT LOG Up to 50 events are stored in the internal non-volatile event memory in the UPS. The last event that occurred is the first on the list, followed by other previous events. Similar to the messages and alarms, each event is shown in its own window. An event is indicated along with the date and time, followed by a description in plain text. The numerical code facilitates error analysis and other procedures in dealing with the event that has occurred (also see Chapter 9.1.1 on pg. 49.).
7.3.
”Control” / Command Go to Bypass / Normal Battery Test Reset Error State Beschreibung Possibility to change operation mode. If the UPS is not in Normal Mode or Bypass Mode this option is not used and should not be displayed as a control option. Schedule Battery Test: yes | Cancel Battery test: no Starts a manual battery test. Reset Alarms: yes | no Manually clears any latched alarms, such as bad battery detected or DC Bus over voltage/ under voltage.
7.3.6 SETTINGS The following table provides you with a detailed description of the possible user settings using the UPS operating panel: Description Change language User password Audible alarms Set date and time Adjustable parameters Presetting English [English], [German], [French], [Spanish], [Russian] Note: Language selection order depends on initial selection. disabled [enabled] [disabled] If enabled, select character between A~z and digital numbers between 0~9.
Description Control commands from serial port Adjustable parameters [enabled], [disabled] If enabled, control commands are accepted through Serial, USB port and cards in the communication slot, else control is restricted to the LCD panel of the UPS. [200V], [208V], [220V], [230V], Output [240V], [auto-sensing] voltage Setting only available in UPS stand-by mode. [50Hz], [60Hz], [auto-sensing] Output Setting only available in frequency UPS stand-by mode. [10%], [20%], [30%], ...
Description External battery modules Battery charged % to restart Automatic battery tests Periodic battery test Adjustable parameters Configures the amount of external battery units Presetting <0> 0% [0%], [10%], [20%], ...[100%] On battery operation the UPS output is turned off as soon as the battery capacity is below the selected level. [enabled], [disabled] enabled [daily], [weekly], [monthly] weekly Automatic battery tests run according to “periodic battery test”, unless disabled.
Description Ambient temperature warning REPO operation Reset Cumulative Consumption kWh Battery limit time Auto reboot Adjustable parameters Presetting enabled [enabled], [disabled] If enabled, UPS alarm when ambient temperature >40 °C [normally open], [normally closed] normally closed Normally open means UPS makes a shutdown by a closing input state. Normally closed means UPS makes a shutdown by an opening input state. Setting only available in UPS standby mode. no [no], [yes] If “no”, no action.
Description Auto bypass Start without battery Clear Event Log Adjustable parameters Presetting enabled [enabled], [disabled] “enabled” means UPS will have bypass output when utility power on. “disabled” means UPS will not have bypass output when power on but could get bypass output when UPS is fault or overload. disabled [enabled], [disabled] Setting “active” means: the UPS can be started without an inserted battery system.
8. INTERFACES AND COMMUNICATION 8.1 RS232 AND USB COMPUTER INTERFACES There are several different interfaces available to control the UPS and conveniently read out status messages and measurements. The interface log is designed to be used with “CompuWatch”, the shutdown and UPS management software from AEG. Use the USB communication cable, for example, that comes with the device to connect your UPS to a PC. The USB and the RS232 communication interface rule each other out, i.e. either USB or RS232.
8.3 SHUTDOWN- UND UPS MANAGEMENT SOFTWARE The "CompuWatch" software specially developed for these purposes by AEG continuously checks the mains supply and the UPS status. In conjunction with the "intelligent" UPS, this ensures that the availability of IT components and data security is guaranteed. The "CompuWatch" shutdown software supports different operating systems: Windows XP/Vista/7/8, Linux RedHat, Novell Netware, IBM AIX, HP-UX, SUN Solaris, Mac OS X, ... Fig.
8.4 EPO (EMERGENCY POWER OFF) All the devices in the PROTECT C series are equipped with a connection that allows the immediate shutdown of the UPS output to deactivate any devices connected and does not follow the control software shutdown process. Note Once the emergency power off has been activated, the UPS outputs are voltage-free.
9. TROUBLE SHOOTING 9.1 MALFUNCTIONS The PROTECT C issues detailed error messages to help you or the maintenance staff to localize and interpret any malfunctions that may occur quickly and with high precision. In the following, please find process / solution suggestions to eliminate the problem that has occurred. If you cannot solve the current problem, terminate the entire process, switch the UPS off and disconnect it from the power supply. In this case, call our hotline (see page 7).
Alarm or Notice UPS on Battery (Notice #168) Intermittent Alarm Possible cause A utility failure has occurred and the UPS is in Battery mode. Remark / Action The UPS is powering the equipment with battery power. Prepare your equipment for shutdown. Make sure that all The UPS does not Battery batteries are correctly recognize the internal Disconnected connected. If the batteries.
Alarm or Notice Service Battery (Alarm #149) Continuous Alarm Utility Not Present (Alarm #59) Input AC Over Voltage (Alarm #6) Intermittent Alarm Input AC Under Voltage (Alarm #7) Intermittent Alarm Input Under/Over Frequency (Alarm #8) Intermittent Alarm Site Wiring Fault (Alarm #194) Intermittent Alarm Remote Emergency Power Off (Alarm #12) Intermittent Alarm Possible cause A faulted battery string has been detected and as a result, the charger is disabled.
Alarm or Notice Output Overload (Alarm #25) Intermittent Alarm Possible cause The load level is at or has exceeded the configurable threshold limit for a Overload condition. Battery DC Over Voltage (Alarm #68) Intermittent Alarm The battery voltage level has exceeded the maximum allowable limits. Charger Failure (Alarm #34) Continuous Alarm A battery charger fault has been detected.
Alarm or Notice Fan Failure (Alarm #193) Continuous Alarm Fatal EEPROM Fault (Alarm #53) Continuous Alarm Possible cause The uninterruptible power supply has detected that one or more fans are not functioning correctly. There is EEPROM data corruption due to a failed device or incorrect flash upgrade. Remark / Action This is an alarm only. Contact your service representative immediately and remove the load. Contact your service representative.
10. MAINTENANCE The PROTECT C consists of advanced and resistant components. To guarantee a continuous and high availability it is recommended to check the unit (especially the batteries and the fans) in regular intervals (at least every 6 months). Caution! Follow safety and security regulations unconditionally! 10.1 BATTERY CHARGING The battery is automatically charged when the mains is present, irrespective of the operating mode. This is signaled by the "Line" LED lighting up (refer to 2.
If large quantities of dust have accumulated, the unit should, as a precaution, be cleaned with dry compressed air, in order to ensure adequate heat dissipation. The intervals at which visual checks should be performed are largely determined by the site conditions. 10.2.2 CHECKING THE BATTERY Progressive ageing of the battery system can be detected by regular capacity checks. Every 6 months, perform measurements to compare the achievable standby times, e.g. by simulating a mains failure.
Note If the UPS will be operated with additional external battery packs we recommend from technical point of view to replace all battery systems at the same time. Replace the EBM battery system same as the UPS replacement, ensure a proper connection..
11. STORAGE, DISMANTLING AND DISPOSAL 11.1 STORAGE Long storage times without charging or discharging the battery at regular intervals may lead to permanent damage of the battery.. Long storage times without charging or discharging the battery at regular intervals may lead to permanent damage of the battery. If the battery is stored at room temperature (20° C to 30° C) it will automatically discharge at a rate of 3 - 6% per month due to internal reactions.
This symbol on the product or on is packaging indicates that this product shall not be treated as household waste. Instead it shall be handled over the applicable collection point for the recycling of electrical and electronic equipment. By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product.
12. GLOSSARY 12.
VFD Output Voltage and Frequency Dependent from mains supply. The UPS output depends of mains voltage and frequency variations. Former notation: OFFLINE VI Output Voltage Independent from mains supply The UPS output is independent of mains voltage and frequency variations. The mains voltage however is rectified by electronic / passive voltage regulators.
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NOTES
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Model: Serial-no.: Date of purchase: Trading stamp / Signature Specifications are subject to change without notice OPERATING INSTRUCTIONS 8000055650 BAL, EN Emil-Siepmann-Str. 32 59581 Warstein-Belecke – Germany Phone: +49 2902 763100 www.aegps.com AEGPS – Protect C - EN - 08/2014 V1 - Technical data in this document does not contain any binding guarantees or warranties. Content only serves for information purposes and can be modified at any time.
