Operation Manual

English
54
Troubleshooting
Before sending the machine to the Customer Services, use the following table to check whether you can rectify the
fault yourself.
Fault Possible cause Solution
The power supply
light does not light
No power supply
WARNING:
Before searching for the fault, please turn the device off.
Put the mains plug in correctly, if necessary, check the socket
is working with another appliance.
no power supply/ mains switch
switched off
Switch the player on by the mains switch (Fig. 1/4).
No image displayed
on screen
During operation
with a television set:
Video cable not correctly
connected
WARNING:
Before searching for the fault, please turn the device off.
Check the correct fi t of the Video cable. Make sure that the
jacks are tightly in the sockets.
no DVD/CD inserted Insert a CD/DVD.
DVD/CD not compatible Use only compatible media.
DVD/CD incorrectly placed in
CD/DVD-tray
Turn the CD/DVD around.
CD/DVD is dirty Clean the CD/DVD around.
CD/DVD is damaged Use a different CD/DVD.
Incorrect settings Check the settings of your DVD-Player.
The child protection system is
activated
Deactivate the child protection.
No response when
pressing button
Power supply problem or
static charging of appliance
Switch off the main switch and pull out the mains plug.
Insert the mains plug into the socket and switch the player
on again.
No sound During operation
with a television set:
Audio cable not connected
WARNING:
Before searching for the fault, please turn the device off.
Check the correct fi t of the Audio cable. Make sure that the
jacks are tightly in the sockets.
Volume turned to low Increase the volume by turning the VOLUME volume control
(Fig. 1/8) on the device.
Headphones not correctly
inserted
Check that the headphones are correctly positioned.
Amplifi er switched off If you use an amplifi er for Audio output: check whether the
amplifi er is switched on.
Incorrect settings Check the settings of your DVD-Player.
The remote control
does not work
Wrong direction The remote control is not pointed towards the DVD-Player.
Too far away Make sure that the remote control is not further than 5 m
away from the player.
Batterie empty Replace the batteries in the remote control.
Titles are played in
wrong order
Playlist is used Delete the playlist.
DVD cannot be
played
DVD has not been fi nalized Use a fi nalized DVD.