Manual

GB GB
34
Troubleshooting
Problem Solution
The appliance does not work. Put the mains plug in the wall socket.
Make sure that the voltage indicated on the appliance corresponds to
the local mains voltage.
Fill the water reservoir with water.
When I use the grinder, the coee is too weak. Make sure the number of cups you select with the 2-10 cups button is
consistent with the amount of water in the water reservoir. Please keep
in mind that the appliance uses all the water in the water reservoir.
Use the STRENGTH button to set the coee strength to ‘strong’.
When you use coee beans, make sure you do not press the preground
coee button, as this switches o the grinder.
Use coee beans of a stronger blend or avour.
To increase the coee strength, select a higher number of cups with
the 2-10 cups button than the number of cups you ll the water
reservoir with.
When I use pre-ground coee, the coee is too weak. Make sure the amount of pre-ground coee in the lter is consistent
with the amount of water in the water reservoir. Please keep in mind
that the appliance uses all the water in the water reservoir.
Use ground coee of a stronger blend or avour.
To increase the coee strength, increase the amount of pre-ground
coee or decrease the amount of water.
I have set the coee strength to ‘strong’ with the
STRENGTH button, but the coee is too weak.
When the grinder is switched o, you cannot change the coee
strength with the STRENGTH button. In this case you can only increase
the coee strength by increasing the amount of pre-ground coee or
decreasing the amount of water, or by using coee of a stronger blend
or avour.
The lter overows when I remove the jug from the
appliance while it is brewing coee.
If you remove the jug for more than 20 seconds during the brewing
process, the drip stop causes the lter holder to overow. Also note
that the coee does not reach its full taste before the end of the
brewing process. Therefore we advise you not to remove the jug and
pour out the coee before the end of the brewing process.
The appliance continues to drip long after the brewing
process has ended.
The dripping is caused by condensation of steam. It is completely
normal that the appliance drips for some time.
If the dripping does not stop, the drip stop may be clogged. To clean
the drip stop, push it to open it and then rinse it under the tap.
If you remove the jug for more than 20 seconds during the brewing
process, the drip stop causes the lter basket to overow.
The coee is not hot enough. Place the jug properly on the hotplate.
Make sure that the hotplate and the bottom of the jug are clean.
Use thin cups, because they absorb less heat from the coee than
thick cups.
Do not use milk that comes directly out of the fridge.
Descale the appliance. See section ‘Descaling’ in chapter ‘Cleaning and
maintenance’.