User manual

Problem Possible cause/Solution
There is water on the
floor:
Too much detergent or unsuitable detergent (cre-
ates too much foam) has been used.
Reduce the detergent quantity or use another
one.
Check whether there are any leaks from one of the
inlet hose fittings. It is not always easy to see this as
the water runs down the hose; check to see if it is
damp.
Check the water inlet hose connection.
The drain or the inlet hose is damaged.
Replace it with a new one.
The cap on the emergency emptying hose has not
been replaced or the filter has not been properly
screwed in after cleaning action.
Refit the cap on the emergency emptying hose or
screw the filter fully in.
Unsatisfactory washing
results:
Too little detergent or unsuitable detergent has
been used.
Increase the detergent quantity or use another
one.
Stubborn stains have not been treated prior to wash-
ing.
Use commercial products to treat the stubborn
stains.
The correct temperature was not selected.
Check if you have selected the correct tempera-
ture.
Excessive laundry load.
Reduce the laundry load.
The door will not
open:
The programme is still running.
Wait the end of washing cycle.
The door lock has not been released.
Wait until the DOOR light has gone off.
There is water in the drum.
Select drain or spin programme to empty out the
water.
The machine vibrates
or is noisy:
The transit bolts and packing have not been re-
moved.
Check the correct installation of the appliance.
The support feet have not been adjusted
Check the correct levelling of the appliance.
The laundry is not evenly distributed in the drum.
Redistribute the laundry.
Maybe there is very little laundry in the drum.
Load more laundry.
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