User manual

Problem Possible cause/Solution
Unsatisfactory washing
results:
Too little detergent or unsuitable detergent has
been used.
• Increase the detergent quantity or use another
one.
Stubborn stains have not been treated prior to wash-
ing.
• Use commercial products to treat the stubborn
stains.
The correct temperature was not selected.
• Check if you have selected the correct tempera-
ture.
Excessive laundry load.
• Reduce the laundry load.
The door will not
open:
The programme is still running.
• Wait the end of washing cycle.
The door lock has not been released.
• Wait until the DOOR light has gone off.
There is water in the drum.
• Select drain or spin programme to empty out the
water.
The machine vibrates
or is noisy:
The transit bolts and packing have not been re-
moved.
• Check the correct installation of the appliance.
The support feet have not been adjusted
• Check the correct levelling of the appliance.
The laundry is not evenly distributed in the drum.
• Redistribute the laundry.
Maybe there is very little laundry in the drum.
• Load more laundry.
Spinning starts late or
the machine does not
spin:
The electronic unbalance detection device has cut in
because the laundry is not evenly distributed in the
drum. The laundry is redistributed by reverse rota-
tion of the drum. This may happen several times be-
fore the unbalance disappears and normal spinning
can resume. If, after some minutes, the laundry is still
not evenly distributed in the drum, the machine will
not spin.
• The laundry load is perhaps to little, add more
items, redistribute the load manually and then se-
lect the spinning programme.
The machine makes an
unusual noise:
The machine is fitted with a type of motor which
makes an unusual noise compared with other tradi-
tional motors. This new motor ensures a softer start
and more even distribution of the laundry in the
drum when spinning, as well as increased stability of
the machine.
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