User manual

41ENGLISH
TROUBLESHOOTING
Problem Possible solution
The cycle is shorter than
the time displayed.
The appliance calculates a new time according to
the laundry
load. See the “Consumption values” chapter.
The cycle is longer than
the time displayed.
An unbalanced laundry load increases the dura-
tion time. This is a normal behaviour of the appli-
ance.
The washing results are
not satisfactory.
Increase the detergent quantity or use a different
detergent.
Use special products to remove the stubborn
stains before you wash the laundry.
Make sure that you set the correct temperature.
Decrease the laundry load.
You cannot set an option.
Make sure that you press only the wanted
button(s).
After the check, activate the appliance.
The programme continues from the
point of interruption.
If the problem occurs again, contact
the Authorised Service Centre.
If the display shows other alarm codes.
Deactivate and activate the appliance.
If the problem continues, contact the
Authorised Service Centre.
14.3 Service
We recommend the use of original
spare parts.
When contacting the Authorised Ser-
vice Centre, make sure that these data
are available. You can fi nd the informa-
tion on the rating plate: model, PNC
and Serial Number. (Mod., Prod. No.,
Ser. No.)