User manual

Problem Possible cause Possible solution
The cycle is longer
than the time dis-
played.
An unbalanced laundry
load increases the dura-
tion time.
This is a normal behaviour of
the appliance.
The washing re-
sults are not satis-
factory.
The detergent you used
was not sufficient or cor-
rect.
Increase the detergent quantity
or use a different one.
You did not remove the
stubborn stains before
you wash the laundry.
Use special products to remove
the stubborn stains.
Incorrect temperature
was set.
Make sure that you set the cor-
rect temperature.
Too much laundry load. Decrease the laundry load.
The appliance
does not dry or
does not dry cor-
rectly.
The water tap is not
turned on.
Turn the tap on.
The drain filter is clog-
ged.
Clean the drain filter.
There is too much laun-
dry in the drum.
Reduce the laundry load.
You have set a wrong
dryness level or drying
time.
Set additional drying time.
There is a big
quantity of fluff in
the drum.
The fabrics washed in the previ-
ous cycle released fluff of a dif-
ferent colour:
• The drying phase helps to
eliminate some fluff.
• Clean the clothes with a fluff
remover.
In case of an excessive amount
of fluff in the drum run the spe-
cial programme to clean it (refer
to “FLUFF IN THE FABRICS” for
more details).
After the check, activate the appliance.
The programme continues from the
point of interruption.
If the problem occurs again, contact the
service centre.
If the display shows other alarm codes,
contact the service centre.
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