User manual

Problem Possible solution
Make sure that the drain hose have no damages.
Make sure you use the correct detergent and the correct quan-
tity of it.
You cannot open the ap-
pliance door.
Make sure that the washing programme is finished.
Set the drain or the spin programme if there is water in the
drum.
The appliance makes an
unusual noise.
Make sure the levelling of the appliance is correct. Refer to 'In-
stallation'.
Make sure that the packaging and/or the transit bolts are re-
moved. Refer to 'Installation'.
Add more laundry in the drum. The load may be too small.
The cycle is shorter than
the time displayed.
The appliance calculates a new time according to the laundry
load. See the ‘Consumption Values’ chapter.
The cycle is longer than
the time displayed.
An unbalanced laundry load increases the duration time. This
is a normal behaviour of the appliance.
The washing results are
not satisfactory.
Increase the detergent quantity or use a different detergent.
Use special products to remove the stubborn stains before you
wash the laundry.
Make sure that you set the correct temperature.
Decrease the laundry load.
You cannot set an op-
tion.
Make sure that you press only the wanted touch button(s).
The appliance does not
dry or does not dry cor-
rectly.
Turn the water tap on.
Make sure the drain filter is not clogged.
Reduce the laundry load.
Make sure you have set the correct cycle. if necessary ,set
again a short drying time.
The laundry is full of dif-
ferent colours fluff.
The fabrics washed in the previous cycle released fluff of a dif-
ferent colour:
• The drying phase helps to eliminate some fluff.
• Clean the clothes with a fluff remover.
In case of an excessive amount of fluff in the drum run the spe-
cial programme to clean it (refer to “Fluff in the fabrics" for
more details).
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