User manual

Problem Possible solution
This problem may be caused by a failure of the appli-
ance. Contact the Authorised Service Centre. If you need
to open the door, please read carefully «Emergency door
opening».
The appliance makes an un-
usual noise.
Make sure the levelling of the appliance is correct. Refer
to 'Installation'.
Make sure that the packaging and/or the transit bolts are
removed. Refer to 'Installation'.
Add more laundry in the drum. The load may be too
small.
The washing results are not
satisfactory.
Increase the detergent quantity or use a different deter-
gent.
Use special products to remove the stubborn stains be-
fore you wash the laundry.
Make sure that you set the correct temperature.
Decrease the laundry load.
The washing cycle is shorter
than the time displayed.
The appliance calculates a new time according to the
laundry load.
The washing cycle is longer
than the time displayed.
An unbalanced laundry load increases the duration time.
This is a normal behaviour of the appliance.
After a steam programme,
garments are partially wet.
Make sure that the appliance is accurately levelled. Ad-
just the appliance by raising or lowering the feet.
After a steam programme,
garments are not sufficiently
smooth.
Make sure that you set a correct STEAM programme.
The appliance does not dry
or does not dry correctly.
Make sure the air filters are not clogged. Check primary
and secondary air filters.
Make sure the drain filter is not clogged.
Make sure you have set the correct cycle. If necessary, set
a short drying time again.
The drying cycle is too long. Make sure the air filters are properly cleaned.
Make sure your laundry load does not exceed the de-
clared load for the set programme.
Make sure that the room temperature is in the correct
range.
The laundry is full of differ-
ent colours fluff.
Run the special cleaning programme CLE to remove the
fluff (for more details refer to 'FLUFF IN THE FABRICS' ).
Clean the laundry with a fluff remover.
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