User manual

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What to do, if…
3
The somewhat different, in comparison to older wash-
ing machines, whistling noise during spinning is due to
the modern drive system.
Trouble Shooting
In the case of a malfunction try to solve the problem with the aid of
the notes given here. If you call in customer service to resolve one of
the malfunctions listed here, or an error in operating the machine, the
customer service engineer’s visit is not cost free, even during the period
of guarantee.
Malfunction Possible Cause Remedy
Washing machine does
not work.
Mains plug is not plugged in. Insert mains plug.
House fuse in defective. Replace fuse or reset.
Appliance is not switched on.
Switch on the appliance (pull
out program selector).
The machine does not
take in water.
Door is not closed properly.
Close door, lock must engage
audibly
Tap is closed. Open tap.
Sieve in the threaded fitting
on the water inlet hose is
blocked.
Unscrew the hose from the
tap, remove the sieve and
clean under running water
Washing machine
vibrates during opera-
tion or is unstable.
The height adjustable
threaded feet are not
correctly adjusted.
Adjust the feet as per the
installation and connection
instructions.
There is only very little wash-
ing in the drum (e.g. only a
toweling dressing gown).
Does not impair function.
Water could not be com-
pletely pumped out prior to
spinning because
– Drain hose is kinked or
– Suds pump is blocked.
Check the drain hose and if
necessary remove any kink or
clean the suds pump and
remove any foreign bodies
from the pump housing.