User manual

What to do, if…
29
Excessive foaming dur-
ing the main wash.
Probably too much detergent
was used
Dose detergent exactly in
accordance with the manu-
facturer’s instructions.
Water runs out from
under the washing
machine.
Threaded fitting on the
water inlet hose is leaking.
Tighten the water inlet hose
Drain hose is leaking.
Check drain hose and if nec-
essary replace.
Suds pump cover is not
closed properly.
Close cover properly.
Washing is trapped in the
door.
Stop program, remove wash-
ing from the door, start a
new program.
Softener is not washed
in, compartment w
for conditioner is full
with water.
Suction cap in the compart-
ment for conditioner is not
correctly positioned or is
blocked.
Clean detergent drawer,
place suction cap firmly in
position.
Appliance does not
spin, water in the
drum.
RINSE HOLD selected. Deselect RINSE HOLD.
Washing is not spun
properly, water is still
visible in the drum.
Drain hose is kinked. Remove kink.
Maximum pumping height
(drain height 1m above the
floor on which the machine
is standing) exceeded.
Please contact customer
service who have a retrofit
kit for pumping to heights of
greater than 1m.
Suds pump is blocked.
Switch off the machine and
unplug from the mains, clean
the suds pump.
In the case of siphon con-
nection: siphon is blocked.
Clean siphon.
It is not possible to
open the door.
The door is locked due to
safety reasons.
Wait 1-2 minutes after the
end of the program.
Rinse water is cloudy.
This probably due to a deter-
gent with a high silicate con-
tent.
No negative impact on the
rinsing results, possibly use
liquid detergent.
Malfunction Possible Cause Remedy