Operating Instructions PROTECT D. PROTECT D. 1000 (BP) PROTECT D. 1500 (BP) PROTECT D. 2000 PROTECT D. 3000 PROTECT D.
Thank you for deciding to purchase the PROTECT D. UPS from AEG Power Solutions. The following safety precautions are an important part of these operating instructions. They are designed to help you avoid problems caused by operating errors and to protect you against any possible hazards.
1 Notes on these Operating Instructions Duty to Provide Information These operating instructions are designed to help you properly and safely install and operate the following Uninterruptible Power Supply (UPS) systems: the PROTECT D.1000, the PROTECT D.1500, the PROTECT D.2000 or the PROTECT D.3000 as well as the corresponding external battery units: the PROTECT D.1000 BP, the PROTECT D.1500 BP or the PROTECT D.2030 BP, hereinafter referred to as the PROTECT D.
warranty agreements, service contracts, etc., without prior notice in the event that any spare parts other than original AEG spare parts or those purchased by AEG are used for maintenance and repair. Handling The PROTECT D. is designed so that all of the steps that need to be taken for its installation and operation can be done without having to open the device. Any maintenance or repairs are to be performed by qualified technicians only.
Contents 1 Notes on these Operating Instructions...............................4 2 General information ..........................................................8 2.1 Technology ................................................................8 2.2 System description ....................................................9 2.3 Technical Data.........................................................11 3 Safety Regulations..........................................................17 3.
.3 Display (Main Menu)................................................42 7.3.1 UPS status - display ..........................................42 7.3.2 Event log............................................................46 7.3.3 Measurements...................................................47 7.3.4 Control ...............................................................47 7.3.5 Identification ......................................................49 7.3.6 Settings............................................
2 General information 2.1 Technology i The PROTECT D.
2.2 System description The UPS is connected between the public network and the power load segments to be protected. The rectifier is powered from the mains and converts the AC voltage into a stabilized DC voltage to feed the inverter. The circuitry technology used (PFC) enables sinusoidal current consumption, thus allowing a low circuit feedback operation.
The automatic bypass serves to provide increased power supply security for single installations in particular by switching the public network, e.g. in the event of an inverter malfunction, through to the load segment directly and without interruption. In other words, the automatic bypass provides the load segment with an additional passive redundancy. autom.
2.3 Technical Data Type rating PROTECT D.1000 PROTECT D.1500 PROTECT D.2000 PROTECT D.3000 UPS input 1000 VA (pf = 0.9 lag.) 900 W 1500 VA (pf = 0.9 lag.) 1350 W 2000 VA (pf = 0.9 lag.) 1800 W 3000 VA (pf = 0.9 lag.) 2700 W 1ph~ / N / PE Nominal input voltage Rectifier voltage range (without battery operation 100% load, pf = 0.9 lag.) 230 Vac 190 Vac – 276 Vac (PROTECT D.1000 & D.1500) 200 Vac – 276 Vac (PROTECT D.2000 & D.3000) Rectifier voltage range 180 Vac – 276 Vac (PROTECT D.1000 & D.
UPS output Nominal output voltage Nominal frequency Synchronization range Synchronization speed Power factor range Voltage waveform Crest factor Overload behavior with mains supply Overload behavior with battery operation Short-circuit behaviour 200/208/220/230/240 Vac ± 2% Power reduction: 10% at 208V, 20% at 200V 50 Hz / 60 Hz ± 0.25 Hz (Tolerance in battery mode or free running in frequency changer mode) 50 Hz or 60 Hz ± 3 Hz 1 Hz / s 0.8 lag. to 0.9 cap.
Battery Autonomy time (for a battery charged 100% and at 25°C) Linked battery modules Autonomy time (nominal load, pf = 0.9 lag.) D. 1000 D. 1500 D. 2000 D. 3000 With integrated battery 6 min. 5.5 min. 6 min. 3.5 min. 1 extra battery module 31 min. 25 min. 33 min. 18 min. 2 extra battery modules 51 min. 46 min. 59 min. 34 min. 3 extra battery modules 82 min. 69 min. 88 min. 53 min. 4 extra battery modules 100 min. 90 min. 119 min. 69 min.
Communication Interfaces Remote shutdown contact Relay contact input Shutdown software on CD RS232 (SUB-D (9-pin)), USB additional: communication slot for extensions (e.g. relay card / SNMP (PRO), ...) Potential-free (programmable as either open or closed contacts) 250Vac 3A or 30Vdc 3A change-over contact (programmable) “CompuWatch” for all popular operating systems, incl.
Humidity Installation height < 95% (non-condensing) Up to 3000m at nominal power max. transport height: 10000m Connections Power supply (lockable) IEC320 C14 (D.1000-D.2000) IEC320 C20 (D.3000) Load segment connections with automatic locking PROTECT D.1000 / D.1500 2 x IEC320 C13 (UPS direct) 2 x 2 x IEC320 C13 (manageable) PROTECT D.2000 4 x IEC320 C13 (UPS direct) 2 x 2 x IEC320 C13 (manageable) PROTECT D.
Approvals The PROTECT D. complies with the EN 62040 product standard. The CE seal on the device confirms that the device complies with the following directives: EG Low Voltage Directive 2006 / 95 / EG as well as the EMC Directive 2004 / 108 / EG for electromagnetic compatibility, if the installation instructions provided in this manual are followed.
3 Safety Regulations 3.1 General Safety Instructions Read these operating instructions before you use the UPS PROTECT D.
The UPS is an electrical device that can be dangerous. The device should only ever be opened by specially trained technicians. Repairs are to be made by qualified customer-service personnel only! The output can also be electrically charged, even if the UPS is not connected to the mains power supply. The UPS has its own internal power supply (battery)! To ensure operator protection, the device must be properly grounded! The PROTECT D.
• If the UPS is brought from a cold environment into the installation area, condensation can occur. Before the UPS is used for the first time, it must be absolutely dry. This requires a waiting time of at least two hours.
Danger of explosion! Do not throw batteries into an open fire. Do not attempt to open or damage the batteries (the electrolytes released will harm skin and eyes and can be toxic!) Batteries can cause electrical shock and high short circuit current.
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4 Installation 4.1 Unpack and check The device has been extensively tested and checked. Although packaging and shipping was done carefully, we cannot fully rule out any transport damage. i Any claims based on transport damages must be made directly to the shipping company! On receipt, check the contents of the transport containers for any damages.
The original carton provides effective protection against damage and should be kept in case the device has to be transported again at a later date. Always keep plastic bags away from babies and children to prevent suffocation. Handle the components with care. Think of their weight and have a second person to assist with lifting. 4.2 Installation location The PROTECT D. is designed to be installed in a protected environment.
rear vent for ventilation purposes. Do not block the vents on the front. Make sure that there is a free space of at least 50 mm in the front. • Place any external battery units directly underneath the UPS system. To ensure maximum mechanical stability, place each tray in its own rack mount. • Avoid extreme temperatures! An environmental temperature of 15°C to 25°C is recommended to maximize battery life. Do not expose the units to direct sunlight or operate them close to any other heat sources, e.g.
Right rail Left rail Fig. 1: Pre-installation of the left and right rails 2. Now locate the corresponding installation positions in the rack and place two cage nuts at each post corresponding to the position of the rails. Use 8 cage nuts for each rail pair. Rear of rack EN Front of rack Fig. 2 : Fastening the rails in the rack 3. Now insert the rails. According to the illustration above, fasten the rails to the rear post with two screws each; in the front, first use the lower screw.
5. Now lift the UPS and the battery trays carefully out of the packaging with 2 people and set the device down on a stable flat surface. Fig. 3 : Removing the PROTECT D. from the packaging 6. Now fasten the two brackets that come with the device to the side of the UPS and, if using, an external battery unit according to Fig. 4. Make sure to put the bracket marked “L” on the left and the one marked “R” on the right hand side. Fig.
7. Now insert the trays into the side rack rails previously installed in the cabinet. If using, start first by inserting the external battery units. The UPS is inserted last. Make sure that the battery units are installed directly below the UPS. Fig. 5 : Inserting the UPS (use same method for the battery units) 8. Now fasten the top cage nuts to the front post. If being used, screw the battery units to the rack. Insert the UPS loosely at first. 9.
5 Overview of Connections, Operating / Display Elements 5.1 Front view B A C __ ▲ F E ▼ ENTER D Fig. 6 : UPS in the PROTECT D. series Fig. 7 : External battery extension (BatteryPack) in the PROTECT D.
Explanations: A B C D UPS model series plate with power rating in VA Status display (different colored LEDs) Graphical LCD display for alphanumeric display Operating keys for menu navigation i E F G H I Locking screws to fasten the front panel Vent (do not cover) Name of the external battery extension Vent (do not cover) Locking screws to fasten the front panel of the external battery extension i 5.2 A detailed explanation of the operating panel can be found in Chapter 7.2 on pg. 40ff.
Fig. 9 : Rear view of the PROTECT D.1500 Fig. 10 : Rear view of the PROTECT D.2000 1 3 4 5 6 7 2 8 Fig. 11 : Rear view of the PROTECT D.
Explanations: 1 Power supply (UPS input) can be locked using the position lock that comes included 2 Option for fixed ground using extra screw 3 Automatically locking load segment connections (UPS outputs) for critical loads with highest priority, permanently directly supplied by the UPS (not manageable) 4 Manageable, i.e. via the UPS operating panel and / or the software load segment connections Load circuit 1 (automatically locking) 5 Manageable, i.e.
6 Electrical Connection 6.1 Contacting the battery modules i To make wiring easier, first remove the front panel(s) of the external battery units. Unscrew the two centered screws in front panel (1) using a suitable cross-slot screwdriver (recommended: Phillips PH1). Now reach behind the front panel on the right and the left and slide it a few millimeters to the left (2). The lock will be released you can take off the entire front panel towards the front (3).
6.1.1 Connecting the internal battery this part stays in the rack! 4 3 2 Fig. 13 : Opening the front panel of the UPS 1. Make sure that the UPS is not electrically charged and not connected to a power source. First unscrew the two centered screws in front panel (1) using a suitable cross-slot screwdriver (recommended: Phillips PH1). 2. Now reach behind the front panel on the right and the left and pull the UPS approx.
4 5 Fig. 14 : Connecting the internal battery Make sure to press the connectors quickly and firmly into one another (red in red , black in black). If you see a small electric arc while doing this, this is no cause for concern. If you use external battery extensions in combination with the UPS, proceed as described in Chapter 6.1.2. Otherwise, close the front panel again slowly and carefully following the directions in reversed order. Make sure that you do not pinch any wires.
7. You should have already removed the front panels of the battery units at the beginning of this Section 6.1. The corresponding access slot covers should also have been removed. Now start to lay the battery wiring inside the UPS unit. Lay the insulated wire in the center downwards. Then carefully close the front cover of the UPS, lay the wire to the first external battery unit down through the slot you have removed the cover from.
9. Insert the small transparent RJ11 plugs for the automatic recognition of the battery units in the side in the corresponding connection jacks. 10. As the last step, replace the front panels. The wires are threaded carefully through the corresponding access slots and are protected behind the front panels. Remember to tighten the screws in the center to lock the panel into place. 6.
6.3 Connecting the load segments Before you connect the load segments to the UPS, please make sure that the actual power output on the type plate is larger than or equal to the sum of the load power consumption. Connect the desired load segments to the output jacks of your UPS. Use the load segment connection cords that come with the device. Pay attention to the division of the output plugs (also see Chapter 5.2 on pg. 29).
Do not connect any household appliances or power tools to the UPS. Never connect or switch on additional load segments during a power outage, i.e. when the UPS is operating in emergency power mode! As a rule, if there has never been an overload in normal operation, there won’t be an overload in battery mode. If the malfunction LED lights up and you hear a warning sound, there is a malfunction which causes the system to shut down. Follow the instructions provided in Chapter 9.1.
7 Operation Mode and Operating 7.1 First start-up 7.1.1 Switching on the UPS Insert the plug of the power cord into the correctly fused power outlet of your sub-distribution system. The UPS will be immediately supplied with power from the public power network. It will start up with an initialization phase, indicated by the AEG logo, which appears on the screen for 5 seconds. After that, you will see the following message: UPS On Now confirm the highlighted “UPS On” command by pressing “ENTER”.
7.2 Operating panel 7.2.1 Overview The main feature of the operating panel is its graphical, two-color LCD display. The standard setting is white lettering on a black background; for alarm messages, the background changes to amber. There are 4 keys at the bottom for menu navigation and another 3 different-colored LEDs at the top. Input Output 18min Fig.19 : Standard “UPS status” display 7.2.
7.2.3 Operating keys (Navigation) The 4 keys for navigation control the following functions: “▲” key: Press this key to scroll upwards in the menu levels or to alter a value you want to set. If you press this key in the status display, you will access the “UPS On or Off” menu item. “▼” key: Press this key to scroll downwards in the menu levels or to alter a value you want to set. “ ENTER ” key: “ ESC ” key: Press this key briefly to select the corresponding menu item.
7.3 Display (Main Menu) Press “ESC” to access the main menu. Menu UPS Status E ve n t l o g Measurements Control Identification Settings Main menu for the LCD display The following figures show the display in English (to change the language see Chapter 7.3.6 on pg. 49ff. “Settings”). 7.3.1 UPS status - display You can access the status screen by pressing “▲” or “▼” in the main menu to go to “UPS Status” (the line is then highlighted) and then press “ENTER” (automatic display after 5 min.).
Display Status Input Output UPS is in normal / continuous double-conversion mode. Power supply is available and within the acceptable tolerance range (Mode: “High performance”). Output UPS is in battery mode. Output UPS supplies the load via the integrated bypass. Output UPS is operating in frequency converter mode. 1 8m i n Input 1 8m i n Input 1 8m i n Input 1 8m i n 6 Output Input UPS is in standby mode.
Input Output UPS is operating in economical mode (ECO mode). Output UPS is operating in high efficiency mode (ECO+ mode). Output UPS is testing the battery. Output Display for 10 seconds after a successful battery test. Output UPS reports a defective or disconnected battery system. Output UPS is overloaded.
Input Output UPS indicates a critical error and has switched off the UPS output. Output General UPS alarm. Details can be found in the Alarm messages and entries in the event log. 1 8m i n Input 1 8m i n Messages and alarms Press “▼” to access part 2 of the UPS status display. It contains current messages and alarms, if any. Each message or each alarm is displayed in its own window and you can press “▼” to scroll through them.
7.3.2 Battery discharge Batteries are currently discharging, e.g. due to a power outage. Battery disconnected Battery system not available because currently not connected. Event log Up to 127 events are stored in the internal non-volatile event memory in the UPS. The last event that occurred is the first on the list, followed by other previous events. Similar to the messages and alarms, each event is shown in its own window.
7.3.3 Measurements Select this menu item to find the following measurements in this order: Power Usage Efficiency Output power (active and apparent power) Output power (current and power factor) Output (voltage and frequency) Input (voltage and frequency) Battery (voltage and charge state) DC bus (intermediate circuit voltage) External battery modules Total kWh consumption i 7.3.
”Control” / Command Description Go to Bypass / Normal Possibility to change operation mode. If the UPS is not in Normal Mode or Bypass Mode this option is not used and should not be displayed as a control option. Battery Test Schedule Battery Test: yes | Cancel Battery test: no Starts a manual battery test. Reset Error State Reset Alarms: yes | no Manually clears any latched alarms, such as bad battery detected or DC Bus over voltage/ under voltage.
7.3.5 Identification Activate this menu item to view the following sub-menu items: “Type / Model”, “Part number”, “Serial number” and finally the current “UPS firmware” version one after the other. 7.3.
Description Adjustable parameters Presetting Relay configuration [UPS ok], [on bypass], [on Economical mode (ECO)], [on High efficiency mode (ECO+)], [on battery], [battery low], [battery fault], [battery missing], [Fan fault], [Summary Alarm] UPS ok Control Commands from Serial Port [enabled] [disabled] If Enabled, control commands are accepted through Serial & USB port and cards in the communication slot. If Disabled, configuration and load control commands are restricted to LCD panel only.
Description Adjustable parameters Presetting Automatic Start Delay [Off], [On] = H M S Adjustment: Hours, Minutes, Seconds <00>H <00>M <00>S to <12>H <59>M <59>S If Off, automatic restart is disabled on the selected load segment and turns on only when commanded manually by on/off select button or via the display (Control => Load Segments) Load Segment <1> 1s, Load Segment <2> 2s Automatic on Battery Shutdown [Off], [On] = H M S Adjustment: Hours, Minutes, Seconds <00>H <00>M <
Description Adjustable parameters Presetting Start w/o mains [enabled], [disabled] cold Start enabled Battery Saving Mode [disabled], [10%], [20%], ...[100%] On battery operation the UPS output is turned off as soon as the battery capacity is below the selected level. disabled Site Wiring Fault Alarm [enabled], [disabled] disabled Charger output voltage / cell Float charging voltage per battery cell 2.21V, 2.22V, 2.23V, 2.24V, 2.25V, 2.26V, 2.27V, 2.28V, 2.29V, 2.30V, 2.31V 2.
Description Adjustable parameters Presetting Ambient temperature high alarm [enabled], [disabled] If enabled, UPS alarm when ambient temperature >40°C enabled EPO operation [normally open], [normally closed] Normally open means UPS makes a shutdown by a closing input state. Normally closed means UPS makes a shutdown by an opening input state. Setting only available in UPS stand-by mode. normally closed Reset Cumulative Consumption kWh [no], [yes] If “no”, no action.
Description Adjustable parameters Presetting Auto bypass [enabled], [disabled] “enabled” means UPS will have bypass output when utility power on. “disabled” means UPS will not have bypass output when power on but could get bypass output when UPS is fault or overload. enabled Clear Event Log The number after “Total events” shows how many events are currently stored in the log. Press the “ENTER” button for one second to reset the event count to zero and clear the log.
8 Interfaces and Communication 8.1 RS232 and USB computer interfaces There are several different interfaces available to control the UPS and conveniently read out status messages and measurements. The interface log is designed to be used with “CompuWatch”, the shutdown and UPS management software from AEG. Use the RS232 or USB communication cable that comes with the device to connect your UPS to a PC. i 8.2 The USB and the RS232 communication interface rule each another out, i.e. either USB or RS232.
8.3 Shutdown and UPS management software “CompuWatch”, the AEG software developed specially for these purposes, continuously checks the mains power supply and the status of the UPS. In combination with the “intelligent” UPS, this ensures that the data-processing components and data backup are available.
8.4 EPO (Emergency Power Off) All the devices in the PROTECT D. series are equipped with a connection that allows the immediate shutdown of the UPS output to deactivate any devices connected and does not follow the control software shutdown process. i Note: Once the emergency power off has been activated, the UPS outputs are voltage-free.
8.5 Change-over contact A potential-free change-over contact is located on the rear panel of the PROTECT D. series to provide for external, potential-free signaling to a e.g. building services management system. For the exact pin allocation, refer to the label next to the base. The contact load is 250Vac 3A, respectively 30Vdc 3A. Depending on the application, different messages can be allocated to the contact using the operating panel (see Chapter 7.3.6 on pg. 49ff “Relay configuration”).
9.1.1 Alarm / error messages Alarm or Notice Possible cause Remark / Action UPS On Bypass (Notice #169) UPS is operating from bypass The equipment transferred to bypass utility power. Battery mode is not available and your equipment is not protected; however, the utility power continues to be passively filtered by the UPS. Check for one of the following alarms: over temperature, overload, or UPS failure.
Alarm Possible cause Remark / Action Low Battery Warning (Alarm #56) Intermittent Alarm The battery time remaining or battery capacity is lower than the battery low warning level that is defined for this UPS. This warning is approximate. The actual time to shutdown might vary depending on the UPS load and presence of an extended battery module.
Alarm Possible cause Remark / Action Input AC Under Voltage (Alarm #7) Intermittent Alarm The utility power voltage is below the minimum operating range. The uninterruptible power supply transfers to Battery mode if supporting load. Input Under/Over Frequency (Alarm #8) Intermittent Alarm The utility power frequency is out of usable frequency range. The UPS transfers to Battery mode if supporting load.
Alarm Possible cause Remark / Action Charger Failure (Alarm #34) Continuous Alarm A battery charger fault has been detected. The UPS turns off the charger until the next power recycle. Contact your service representative. Output Short Circuit (Alarm #58) Intermittent Alarm The uninterruptible power supply has detected abnormal low impedance that placed on its output and considers it a short circuit. The uninterruptible power supply operates as a constant-current source (4.
10 Maintenance The PROTECT D. is constructed using modern, low-wear components. Nevertheless, in order to maintain constant availability and operating reliability, it is advisable to make visual checks (of the battery and the vents in particular) at regular intervals (but at least every 6 months). CAUTION! Always make sure to secure the working area and carefully follow all safety instructions! 10.
CAUTION! Before performing the next step, make sure to switch off the voltage supply to the PROTECT D. If a large amount of dust has accumulated, the device should be carefully cleaned with dry compressed air to allow for better heat exchange. The time intervals of the visual checks to be performed largely depend on where the devices are installed and the environmental conditions at these locations. 10.2.2 Battery check You can tell whether the batteries are getting older by making regular capacity tests.
i Note: The UPS internal batteries are heavy. Use caution when handling the heavy batteries. The internal batteries are located behind the UPS front cover (behind the LCD control panel). The internal batteries are packaged together as one unit for easier handling. To replace the batteries in the UPS (use Protect D.1000 picture for reference): 1. Remove the four M6x16 pan-head screws, see Figure 21. Fig. 21: Preparatory measures for battery replacement 2.
This part stays in the rack! 5 4 3 2 Fig. 22 : Removing the UPS front cover 6. Disconnect the internal battery connector and EBM battery connector. If the EBM cable is not connected to an EBM, unclip the EBM cable and move it to the left out of the way, see Figure 23. 7. Remove and retain the two screws on the battery cover plate, see Figure 23. Fig. 23 : Disconnecting the UPS internal batteries; Removal of the battery cover plate 8. Grasp an edge of the battery cover plate and pull it out gently.
Fig. 24 : Pull out the battery pack i Note: Verify that the replacement batteries have the same rating as the batteries being replaced. 9. Slide the new battery package into the UPS unit. Push the battery package in firmly. 10. Replace the battery cover plate onto the screw mounts, threading the battery connector through the access slot. 11.
i Replace the EBM battery If the UPS will be operated with additional external battery packs we recommend from technical point of view to replace all battery systems at the same time. Replace the EBM battery system same as the UPS replacement, ensure a proper connection.
11 Storage, Dismantling and Disposal 11.1 Storage Long storage times without occasionally recharging or discharging can lead to permanent damage to the battery. If the battery is stored at room temperature (20°C to 30°C), there will be a spontaneous self-discharge due to inner reactions of 3 to 6% a month. Please avoid storage at temperatures above room temperature. High storage temperature will lead to the increased self-discharge of the battery.
By ensuring this product is disposed of correctly, you will help prevent potential negative consequences fort he environment and human health, which could otherwise be caused by inappropriate waste handling of this product. The recycling of materials will help to conserve natural resources. For more detailed information about recycling of this product, please contact your local Civic Office, your household waste disposal service or the shop where you purchased the product.
12 Appendix 12.
12.2 Keyword register M Malfunctions .................. 59 Measurement indicator .. 47 A Approvals..........................16 Autonomy time ................13 Alarm handling .................59 N Normal mode ............ 9, 40 B Battery mode ....................10 Battery test .................44, 52 Battery extension .............34 Bypass mode .............10, 40 O Operation ................. 39 Operating modes ............ 9 Operating panel ............ 40 Overload ........................
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EN 75
Guarantee Certificate Type: Unit number: Date of purchase: Dealer stamp/signature Specifications are subject to change without notice Emil-Siepmann-Str. 32 59581 Warstein-Belecke Germany Tel.: +49 180 523 4787 Fax: +49 180 523 4789 www.aegpartnernet.
