User`s manual

AEQ FORUM - DIGITAL AUDIO MIXER FOR BROADCAST APPLICATIONS

6. STANDARD AEQ PRODUCT GUARANTEE

AEQ warrants that this product has been designed and manufactured under a certified Quality

Assurance System and according to the ISO 9001/2002 Standard. AEQ therefore warrants that the

necessary test protocols to assure the proper operation and the specified technical characteristics of

the product have been followed and accomplished. This includes that the general protocols for

design and production and the particular ones for this product are conveniently documented.

1. - The present guarantee does not exclude or limit in any way any legally recognized right of the

client.

2. - The period of guarantee is defined to be twelve natural months starting from the date of

purchase of the product by the first client. To be able to apply to the established in this guarantee, it

is compulsory condition to inform the authorized distributor or –to its effect- an AEQ Sales office or

the Technical Service of AEQ within thirty days of the appearance of the defect and within the period

of guarantee, as well as to facilitate a copy of the purchase invoice and serial number of the product.

It will be equally necessary the previous and expressed conformity from the AEQ Technical Service

for the shipment to AEQ of products for their repair or substitution in application of the present

guarantee. In consequence, return of equipment that does not comply with these conditions will not

be accepted.

3. -AEQ will at its own cost repair the faulty product once returned, including the necessary labour to

carry out such repair, whenever the failure is caused by defects of the materials, design or

workmanship. The repair will be carried out in any of the AEQ authorized Technical Service Centre.

This guarantee does not include the freight charges of the product to or from such Authorized

Technical Service Centre.

4. – No Extension of the Guarantee Period for repaired product shall be applied. Nor shall a

Substituted Products in application of this Guarantee be subject to Guarantee Period Extension.

5. - The present guarantee will not be applicable in the following situations:

Improper use or Contrary use of the product as per the User or Instruction Manual; violent

manipulation; exhibition to humidity or extreme thermal or environmental conditions or sudden

changes of such conditions; electrical discharges or lightning; oxidation; modifications or not

authorized connections; repairs or non-authorized disassembly of the product; spill of liquids or

chemical products.

6. - Under no circumstances, whether based upon this Limited Guarantee or otherwise, shall AEQ,

S.A. be liable for incidental, special, or consequential damages derived from the use or from the

impossibility of using the product.

AEQ shall not be liable for loss of information in the disks or data support that have been altered or

found to be inexact, neither for any accidental damage caused by the user or other persons

manipulating the product.