Troubleshooting guide

TROUBLESHOOTING
TABLE 8-1. BOILER TROUBLESHOOTING – Continued
8-8
FAULT INDICATION PROBABLE CAUSES CORRECTIVE ACTION
LINE VOLTAGE
OUT OF PHASE
1. Line and Neutral switched in AC
Power Box.
2. Incorrect power supply transformer
wiring.
1. Check hot and neutral in AC Power Box to ensure they are not
reversed
2. Check transformer wiring, in AC Power Box, against the power
box transformer wiring diagram to ensure it is wired correctly
LOW GAS
PRESSURE
1. Incorrect supply gas pressure.
2. Defective Low Pressure Gas Switch
3. Fuel Selector Switch is in the OFF
position or was changed while the
unit was running.
1. Measure gas pressure upstream of the supply gas regulator with
the unit firing. Refer to paragraph 2.7.1 to ensure the gas
pressure is correct for the type of fuel and gas train being used.
2. Measure gas pressure at the low gas pressure switch. If it is
greater than 2.6” W.C., measure continuity across the switch and
replace if necessary.
3. Check Fuel Selector Switch position.
LOW WATER
LEVEL
1. Insufficient water level in system
2. Defective water level circuitry.
3. Defective water level probe.
1. Check system for sufficient water level.
2. Test water level circuitry using the Control Box front panel LOW
WATER TEST and RESET buttons. Replace water level
circuitry if it does not respond.
3. Check continuity of probe end to the shell, change probe if there
is no continuity.
MODBUS COMM
FAULT
1. Boiler not seeing information from
modbus network
1. Check network connections. If fault persists, contact qualified
Service Personnel.
PRG SWTCH CLOSED
DURING IGNITION
1. A/F Valve rotated open to purge and
did not rotate to ignition position
2. Defective or shorted switch.
3. Switch wired incorrectly.
4. Defective Power Supply Board or
fuse
5. Defective IGST Board
1. Start the unit. The Air/Fuel Valve should rotate to the purge
(open) position, then back to ignition position (towards closed)
during the ignition cycle. If the valve does not rotate back to the
ignition position, check the Air/Fuel Valve calibration. If
calibration is okay, the problem may be in the Air/Fuel Valve or
the Control Box. Refer fault to qualified service personnel.
2. If the Air/Fuel Valve does rotate to the ignition position, check the
purge switch for continuity between the N.O. and COM terminals.
If the switch shows continuity when not in contact with the cam,
check to ensure that the switch is wired correctly (correct wire
numbers on the normally open terminals).
3. If the switch is wired correctly, replace the switch.
4. Check DS1 & DS2 LEDs on Power Supply Board. If they are not
steady ON, replace Power Supply Board.
5. Check “Heartbeat” LED DS1 and verify it is blinking ON & OFF
every second. If not, replace IGST Board.