Troubleshooting guide

TROUBLESHOOTING
8-11
8.2 ADDITIONAL FAULTS WITHOUT SPECIFIC FAULT MESSAGES
Refer to Table 8-2 to troubleshoot faults which may occur without a specific fault message being displayed.
TABLE 8-2. BOILER TROUBLESHOOTING WITH NO FAULT MESSAGE DISPLAYED
OBSERVED INCIDENT PROBABLE CAUSES CORRECTIVE ACTION
Hard Light-Off 1. Staged Ignition Ball Valve closed.
2. Clogged/damaged Gas Injector
(Figure 8-2).
3. Defective Staged Ignition Solenoid
(Figure 8-2)
1. Open the Staged Ignition 1/4” Ball Valve on the downstream side
of the Natural Gas SSOV (see Figure 8-1).
2. Remove and inspect Gas Injector to ensure it is not clogged or
damaged.
3. Close the 2” Shutoff Valve and the Staged Ignition 1/4” Ball Valve
on the downstream side of the Natural Gas SSOV (see Figure
8-1). Start the unit and listen for a “clicking” sound that the
Staged Ignition Solenoid makes during Ignition Trial. If “clicking”
sound is not heard after 2 or 3 attempts, replace the Staged
Ignition Solenoid.
Fluctuating Gas Pressure 1. Gas pressure going into unit is
fluctuating.
2. Damping Orifice not installed.
1. Stabilize gas pressure going into unit. If necessary, troubleshoot
Building Supply Regulator.
2. Check to ensure that the Damping Orifice is installed in the
Propane SSOV, or Natural Gas SSOV depending on the type of
fuel being used (Figure 8-3).
Air/Fuel Valve “hunting” at 80%
Firing Rate
1. IGST and Power Supply Boards in
Control Box are outdated.
1. Check to ensure that the IGST and Power Supply Boards are
Rev. E or higher.