Troubleshooting Guide

Table Of Contents
(110,1)
[ Edit: 2018/ 4/ 26 Model: AIVINJ-N ]
5. Information
. Valet Alert:
Customers will be notified if their
vehicle is driven outside the radius
that can be set via the NissanConnect®
Services website or app.
Notice to Bluetooth® Hands-Free
Phone users
AIVINJN1-A3748C05-1F87-4558-96C7-C217C525367A
The Bluetooth® Hands-Free Phone Sys-
tem will be disabled and not be able to
take phone calls while the vehicle is
connected to the NissanConnect® Ser-
vices Response Specialists or the emer-
gency support staff at the
NissanConnect® Service Response Center.
This is to avoid various services by Nis-
sanConnect® Services Response Specia-
lists (such as Assisted Search) and
NissanConnect® Services emergency sup-
port staff being interrupted by incoming
calls. Incoming phone calls received while
the vehicle is connected to the Service
Center will not be listed in the call history
of the Bluetooth® Hands-Free Phone Sys-
tem. However those incoming calls may
be listed in the call history of your mobile
phone, depending on its capabilities. After
disconnecting communication with the
NissanConnect® Services Response Spe-
cialist or NissanConnect® Services emer-
gency support staff, check the incoming
call history on your mobile phone when it
is safe to do so.
Service application
AIVINJN1-6DCCAA7A-ED81-4962-9108-ED1D69CB8EDF
A separately purchased NissanConnect®
Services subscription is required. For more
details, refer to the NissanConnect® Ser-
vices website or contact the NissanCon-
nect® Services support line.
NissanConnect® Services website:
For U.S.
www.nissanusa.com/connect
For Canada
http://www.nissan.ca/en/connect
(English)
www.nissan.ca/nissanconnect/fr
(French)
NissanConnect® Services support
line:
1-855-426-6628
INFO:
If the vehicle is owned by another person
and is resold, the subscription for this
service must be canceled and all data
stored on the device must be deleted.
Operating tips
AIVINJN1-1B98368B-E567-43F0-A4F2-C01EC0EA40F0
WARNING
AIVINJN1-D56B9698-6357-41FF-A5C7-FC6C7993EDEA
. Use NissanConnect® Services after
stopping your vehicle in a safe
location. If you have to use Nissan-
Connect® Services while driving,
exercise extreme caution at all
times so full attention may be
given to vehicle operation.
. If you are unable to devote full
attention to vehicle operation
while talking with the NissanCon-
nect® Services, pull off the road to
a safe location and stop your
vehicle.
. Do not use NissanConnect® Services
with the engine or the hybrid system
stopped. Doing so may discharge the
vehicle battery.
. NissanConnect® Services cannot be
used under the following conditions:
NissanConnect® Services subscrip-
tion has expired.
The vehicle is outside the area
where the cellular network service
is receivable.
Condition:
5-10