Troubleshooting Guide
Table Of Contents
- Foreword
- Introduction
- Getting started
- Control buttons and touch screen display
- Control panel (Type A)
- Control panel (Type B)
- Control panel (Type C)
- Control panel (Type D)
- Control panel (Type E)
- Liquid crystal display
- Steering wheel switches (Type A)
- Steering wheel switches (Type B)
- Steering wheel switches (Type C)
- Steering wheel switches (Type D)
- Steering wheel switches (Type E)
- Steering wheel switches (Type F)
- USB (Universal Serial Bus) connection port and AUX (auxiliary) input jack
- Starting system
- Basic operation
- System settings
- Control buttons and touch screen display
- Audio system
- Audio operation precautions
- Names and functions of audio control buttons
- Audio main buttons (Type A)
- Audio main buttons (Type B)
- Audio main buttons (Type C)
- Audio main buttons (Type D)
- Audio main buttons (Type E)
- Audio control steering wheel switches (Type A)
- Audio control steering wheel switches (Type B)
- Audio control steering wheel switches (Type C)
- Audio control steering wheel switches (Type D)
- Audio control steering wheel switches (Type E)
- Audio control steering wheel switches (Type F)
- Audio operations
- Audio settings
- CD/USB memory device care and cleaning
- Hands-Free Phone
- Information
- Navigation
- Safety information
- Navigation screen
- Map operation
- Setting destination
- Basic operations
- Free Text Search
- Setting home or work location as destination
- Finding address
- Finding points of interest
- Searching from previous destinations
- Searching from address book
- Setting city center
- Setting with NissanConnect® Services
- Setting intersection
- Setting by phone number
- Setting from saved routes
- Setting with SiriusXM® Travel Link
- Setting point on map
- Setting with latitude/longitude
- Using Door to Door Navigation
- Options before starting the route guidance
- Route guidance
- Viewing traffic information
- Storing a location/route
- Navigation settings
- General information for navigation system
- Voice recognition
- Troubleshooting guide
- Index
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[ Edit: 2018/ 4/ 26 Model: AIVINJ-N ]
8. Troubleshooting guide
Symptom Possible cause Possible solution
When a cellular phone is operated to
make a call, the hands-free function
becomes unavailable.
Some models of a cellular phone do not
switch to the hands-free mode when they are
operated to make a call.
This is not a malfunction. Make another call using
the hands-free function.
The other party’s voice cannot be heard.
There is no ringtone.
The volume level is set to the minimum. Adjust the volume level.
“Volume and Beeps settings” (page 2-28)
A cellular phone is not connected. Check the registration procedure, and then regis-
ter the cellular phone again.
Each volume level (ringtone, incoming
voice or outgoing voice) is different.
Each volume level is not adjusted properly. Adjust each volume level properly.
The antenna display is different between
the touch screen display and a cellular
phone screen. Making or receiving a call
is unavailable even though the antenna
display shows that it is possible to do so.
The antenna display varies depending on the
model of cellular phone.
This does not indicate a malfunction. The antenna
display and remaining battery level shown on the
touch screen display may be different from those
shown on the cellular phone screen. Use them as a
reference.
A voice cannot be heard clearly when
using a cellular phone behind tall build-
ings.
Some structures such as tall buildings, etc.
may cause irregular reflection of radio waves
or completely shut out radio waves that are
used for cellular phones.
Move to a place without tall buildings.
Noise is heard when using a cellular
phone under/near areas of elevated
railroads, high voltage electric power
cables, traffic signals, neon billboards,
etc.
Electromagnetic waves that are generated
from radio devices may adversely affect the
cellular phone.
This is not a malfunction.
Noise is heard in the sound from the
audio system while using a cellular
phone.
Radio waves that are generated from a
cellular phone may adversely affect the
sound from the audio system.
This is not a malfunction.
Sound skips or stutters. The cellular phone may have turned on the
wireless LAN (Wi-Fi).
Turn off the wireless LAN (Wi-Fi).
Condition:
8-14