Warranty

14
WARRANTY INFORMATION
LIMITED 1 YEAR WARRANTY
Customer should not repackage and ship the Pure & Dry unit due to possibility of irreparable
damage. For warranty service, please contact Customer Service by calling 1-888-764-0693 or via
email at [e-mail].
WHAT IS COVERED BY THIS WARRANTY
We warrant the Pure & Dry to the Customer, subject to the conditions below, against defects in
workmanship or material, provided that the products are returned to a service location within the
following time period: one year of date of purchase.
INSTALLATION AND MAINTENANCE REQUIREMENTS
This warranty is expressly conditioned upon proper installation, operation, cleaning and
maintenance, all in accordance with the Owner’s Manual. Failure to meet any of these
requirements will void this warranty. Servicing of your Pure & Dry by parties other than our
authorized representatives and/or using parts other than genuine parts will also void this warranty.
HOW TO OBTAIN WARRANTY SERVICE
Customer must contact Customer Service and provide proof of purchase within the above time
periods. We will repair or replace and return the product, without charge and within a reasonable
period of time, subject to the conditions herein, if our examination shall disclose any part to be
defective in workmanship or material. If we, in our discretion, are unable to repair the product
after a reasonable number of attempts, we will provide either a refund of the purchase price
or a replacement unit, at the company’s option. We reserve the right to inspect and/or require
confirmation of installation method.
WHAT IS NOT COVERED BY THIS WARRANTY
Not for commercial use. Ordinary wear and tear shall not be considered a defect in workmanship
or material. These warranties do not apply for loss or damage caused by accident, fire, abuse,
misuse, improper installation, leaking, modification, misapplication, or by any repairs other than
those provided by our authorized Service Center. This warranty is non-transferable and does not
cover consumable items such as filters.
MISSING SERIAL NUMBERS & UNAUTHORIZED CHANNELS
If a valid serial number is missing from the product, the warranty will be voided. Warranties are
voided if a product is purchased through unauthorized channels; this includes websites that are
not authorized to use our trademarked names, images and logos as well as Internet auction sites
(e.g. eBay and craigslist). To confirm warranty coverage prior to purchasing a product, contact
Customer Service with the product serial number.