AFG Service Seminar Horizon Fitness Models 1.0AT, 2.0AT, 2.0AT, 4.0AT, 5.0AT, 13.0AT, 14.0At Models 2.0AE, 3.0AE, 4.0AE, 14.0AE, 18.0AE Models 2.0AR, 3.0AR, 4.0AR, 3.0AH, 4.0AH Models 2.
Table of Contents >> Table of Contents Section One Section Two Warranty Service and Billing Information Safety Instructions 3 4 -Treadmill -Elliptical | Bike -Gym Recommended Tools Parts Diagrams 6 8 10 12 -Treadmill -Elliptical -Bike -Gym 13 14 15 16 Maintenance -Treadmill >> Lubrication >> Tensioning & Alignment -Elliptical -Bike -Gym Proper Heart Rate Usage | 2008 AFG Service Seminar [rev 1.
>> Limited Home-Use Warranty Section One | Warranty Information AFG extends the following exclusive, limited warranty, which shall apply to the use of the device in the home, for residential, non-commercial purposes only. Any other use shall void this warranty. AFG hereby offers the following limited warranties for the following components of the device, for the time period indicated: Model 1.0AT Labor 1 Year Parts 3 Years Motor Elevation Lifetime Lifetime Break NA Frame Lifetime 2.
Section One | Service and Billing Information >> Service and Billing Information AFG IS YOUR TOTAL SOLUTIONS PROVIDER ServiceBench is a web-based system that will allow you to create parts orders, submit labor credits and to track the process of each. Know instantly if a part is in stock! Have exploded diagram and parts list at your disposal to use when it is convenient for you, not just when the Tech Support department is open. You can access this site at www.servicebench.com.
Section One | Service and Billing Information Dispatch Tab – Used to store and locate work orders (Dispatches) from Horizon Fitness. • If you have a paper copy of the customer information, click Dispatch (it will be written in white against dark blue background). Click Dispatch Review, type in the dispatch number and click Search. • If you do not have a paper copy of the customer information, click Dispatch (it will be written in white against dark blue background).
Section One | Safety Instructions Safety Instructions >> Treadmills WARNING STATEMENTS INDICATE A PARTICULARLY DANGEROUS ACTIVITY. YOU SHOULD BE EXTREMELY CAUTIOUS WHEN DOING THE FOLLOWING: • Removing power from the treadmill, or removing the power cord from the wall outlet. Always ensure that the treadmill is unplugged from the wall outlet when you inspect or adjust the treadmill, or when you isolate, remove, or replace a treadmill component.
Section One | Safety Instructions WARNING Connect this unit to a properly grounded, dedicated 20-amp outlet only. See grounding instructions. GROUNDING INSTRUCTIONS This product must be grounded. If a treadmill should malfunction or breakdown, grounding provide a path of least resistance for electrical current to reduce the risk of electrical shock. This product is equipped with a cord having an equipment-grounding conductor and a grounding plug.
Section One | Safety Instructions Safety Instructions >> Ellipticals/Bikes SAVE THESE INSTRUCTIONS Read all instructions before using this Elliptical/Bike. When using an electrical product, basic precautions should always be followed, including the following: Read all instructions before using this Elliptical/Bike. It is the responsibility of the owner to ensure that all users of this Elliptical/Bike are adequately informed of all warnings and precautions.
Section One | Safety Instructions Safety Instructions >> Elliptical | Bike Continued WARNING Connect this exercise product to a properly grounded outlet only. See grounding instructions. GROUNDING INSTRUCTIONS-Inclining Ellipticals Only This product must be grounded. If a Elliptical/Bike should malfunction or breakdown, grounding provides a path of least resistance for electrical current to reduce the risk of electrical shock.
Section One | Safety Instructions Safety Instructions >> Gym FOR HOUSEHOLD USE ONLY Read all instructions before using this home gym. Basic precautions should always be followed, including the following: Read all instructions before using this home gym. It is the responsibility of the owner to ensure that all users of this home gym are adequately informed of all warnings and precautions. If you have any questions after reading this manual, contact AFG at the number listed on the back cover of this manual.
Section One | Safety Instructions Safety Instructions >> Gym Continued During the assembly process there are several areas that special attention must be paid. It is very important to follow the assembly instructions correctly and to make sure all parts are firmly tightened. If the assembly instructions are not followed correctly, the home gym could have frame parts that are not tightened and will seem loose and may cause irritating noises. There should be no side-to-side play in the frame uprights.
Section One | Recommended Tools >> Recommended Tools and Equipment The following list is a summary of the tools and equipment required by the procedures in this manual. Tools are not supplied by Horizon Fitness.
Section Three | Parts Diagrams >>Treadmill >> Treadmill Parts Diagram Console CONSOLE Water Bottle Holder WATERBOTTLE HOLDER 12 MPH 12 DISTA 11 10 NCE 10 MPH 9 8 7 8 MPH 6 5 4 3 6 MPH 2 1 4 MPH D SPEE RIES CALO 2 MPH TIME 12 CONSOLEConsole SKIRT Skirt 12 11 10 9 % P6: 8 6 P5: 5 10 % 4 3 INE INCL T RATE HEAR 2 P4: 1 P3: 8% MTN WEIGH PEAK COURS INTERV E T LOSS P10: P9: CUSTO CUSTO +1 MPH M2 M1 S TO IRM D PRES CONF SPEE CLIMB ALS P2: 6% P1: MANUA 4
Section Three | Parts Diagrams >>Elliptical >> Elliptical Parts Diagram Display DISPLAY Left Handlebar LEFT HANDLEBAR PulseGRIP Grip PULSE Bottle Holder BOTTLE HOLDER ConsoleMAST Mast CONSOLE Console MastBOOT Boot CONSOLE MAST Top TOP Cap CAP Console CONSOLE Right RIGHTHandlebar HANDLEBAR Handlebar Covers HANDLEBAR COVERS Power Adaptor Socket POWER ADAPTOR SOCKET FootPAD Pad FOOT PedalARM Arm PEDAL Elbow Cover ELBOW COVER Front Stabilizer TubeTUBE FRONT STABILIZER LOWERLink LINK ARM Lower Arm Foot
Section Three | Parts Diagrams >>Bike >> Bike Parts Diagram Console CONSOLE Seat Back SEAT BACKCover COVER Water Bottle Holder WATER BOTTLE HOLDER Pulse Grip Handlebars PULSE GRIP HANDLEBARS SeatBACK Back SEAT Seat BASE Base SEAT Rear CapCAP REARPlastic PLASTIC Seat SEATFrame FRAME MainFRAME Frame MAIN Rear Stabilizer TubeTUBE REAR STABILIZER Pedals with FootSTRAPS Straps PEDALS WITH FOOT 2008 AFG Service Seminar [rev 1.
Section Three | Parts Diagrams >>Gym >> Gym Parts Diagram Cable CABLEA “A” LAT Pulldown PULLDOWN Bar BAR LAT Upper PulleyASSEMBLY Assembly UPPER PULLEY LAT Bar Bracket Assembly LAT BAR BRACKET ASSEMBLY DUAL Floating FLOATING Pulley PULLEYBracket BRACKET Dual CENTER SUPPORTFrame FRAME Center Support Weight Shield WEIGHT SHIELD MAIN SUPPORT FRAME(Right) (RIGHT) Main Support Frame CABLEC “C” Cable GUIDE ROD Guide Rod RADIAL Arm ARM ASSEMBLY Radial Assembly RADIAL ARM ADJUSTMENTPin PIN Radian Arm Adjust
Section One | Maintenance Maintenance >> Treadmill Preventative Maintenance Procedures Cleanliness of your treadmill and its operation environment will keep maintenance problems and service calls to a minimum. For this reason, we recommend that the following preventive maintenance schedule be followed. AFTER EACH USE (DAILY) Clean and inspect, following these steps: • Turn off the treadmill with the on/off switch, then unplug the power cord at the wall outlet.
Section One | Maintenance Maintenance >> Treadmill Lubrication EVERY 6 MONTHS OR 150 MILES It is necessary to lubricate your treadmill running deck every six months or 150 miles to maintain optimal performance of your treadmill. Once the treadmill reaches 150 miles, the console will prompt you to lubricate the treadmill. Only use lubricant provided by AFG! • Turn off the treadmill with the on/off switch, then unplug the power cord at the wall outlet. • Loosen both the rear roller bolts.
Section One | Maintenance Maintenance >> Tensioning and Aligning the Running Belt If you can feel a slipping sensation when running on the treadmill, the running belt must be tightened. In most cases, the belt has stretched from use, causing the belt to slip. This is a normal and common adjustment. Make sure that the unit is turned off and not running.
Section One | Maintenance Maintenance >> Elliptical Preventative Maintenance Procedures WHAT KIND OF ROUTINE MAINTENANCE IS REQUIRED? We use sealed bearings throughout our ellipticals so lubrication is not needed. The most important maintenance steps are to wipe perspiration off the unit after each use and periodically checking the assembly bolts for tightness. HOW DO I CLEAN MY ELLIPTICAL? Clean with soap and water cleaners only. Never use solvents on plastic parts.
Section One | Maintenance Maintenance >> Bike Preventative Maintenance Procedures WHAT KIND OF ROUTINE MAINTENANCE IS REQUIRED? We use sealed bearings throughout our bikes so lubrication is not needed. The most important maintenance step is to simply wipe your perspiration off the bike after each use. HOW DO I CLEAN MY Bike? Clean with soap and water cleaners only. Never use solvents on plastic parts.
Section One | Maintenance Maintenance >> Gym Preventative Maintenance Procedures Cleanliness of your home gym and its operation environment will keep maintenance problems and service calls to a minimum. For this reason, we recommend that the following preventive maintenance schedule be followed. AFTER EACH USE (DAILY) • Wipe upholstery, handles, bars, and frame (if needed) with a soap and water cleaning solution. EVERY WEEK • Lubricate guide rods with a spray or silicone gel lubricant.
Section One | Proper Heart Rate Usage >> Proper Heart Rate Usage HAND GRIPS Place the palm of you hands directly on the grip pulse handlebars. Both hands must grip the bars for your heart rate to register. It takes 5 consecutive heartbeats (15-20 seconds) for your heart rate to register accuratly. When gripping the pulse handlebars, do not grip tightly. Holding the grips tightly may elevate your blood pressure. Keep a loose, cupping hold.
Table of Contents >> Section Two Horizon Fitness “5-Step” Diagnostic Process Wiring Diagrams and Schematics Resetting the Incline Motor Adjusting the Magnetic Break Voltage Checks -Treadmills >>No Motor Movement >>Motor | AC Wire >>Console Cable >>Speaker Amp Board >>9 Wire Console Cable >>12 Wire Console Cable >>Incline Wire -Ellipticals | Bikes >>Incline Motor >>Resistance Motor >>Resistance Motor Cable >>10 WireConsole Cable >>Incline Console Cable Engineering Mode -Treadmill -Elliptical | Bike 24 | 20
Section Two | Voltage Checks >> Horizon Fitness “5-Step” Treadmill Diagnostic Process The following steps are provided as routine checkpoints when diagnosing problems on a Horizon Fitness treadmill. If followed correctly, these checkpoints should help diagnos the majority of problems that may be encountered. 1 | Proper supplying power to treadmill. • Make sure the treadmill is not on an extension cord, surge protector or GFCI circuit.
Section Two | Horizon Fitness “5-Step” Diagnostic Process 3 | Proper Motor Function • Verify that the treadmill is properly lubricated (Reference Maintenance Section p17.) and drive motor is operating at the proper amperage rating. To verify the current draw, place a clamp meter around the red motor wire. If a clamp meter is not available, an additional wire harness can be produced to measure amperage with a standard voltmeter.
Section Two | Wiring Diagrams and Schematics >> Digital Drive Wiring Diagram Optic Speed Sensor BLACK WHITE RED BLUE BLACK GREEN +GND PULSE +5V GND GND Speed Sensor Drive Motor 0-90 VDC BLACK RED RPM Power Voltage (+15V) Power Voltage (+15V) Speed Command pwr RELAY DOWN Incline UP Incline EL - Vcc (+2.5v) EL - Pot Gnd Digital Ground Digital Ground MCB BLACK RED WHITE WHITE BLACK +2.5vdc EL. Pol EL.
Section Two | Wiring Diagrams and Schematics >> Elliptical Wiring Diagram Schematics 28 | 2008 AFG Service Seminar [rev 1.
Section Two | Wiring Diagrams and Schematics >> Power Source Wiring Diagram To Motor Control Board D E F C A A B F C Socket On | Off Switch Breaker A – Socket wire to breaker or on/off switch. Wire Length will determine connection point. B – Ground C – Socket wire to breaker or on/off switch. Wire Length will determine connection point. D – On/Off switch to motor control board. E – On/Off switch to motor control board. F – On/Off switch to breaker.
Section Two | Resetting The Incline Motor >> Resetting the Incline Motor after replacing the Motor Control Board Tools Required: • Philips Screwdriver • 17mm Socket • 17mm Combination Wrench Procedure: 1 | Turn off power to the treadmill and unplug power cord from wall outlet. 2 | Replace the Motor Control Board. 3 | Fold treadmill into locked position.
Section Two | Adjusting the Magnetic Break >> Adjusting the Magnetic Break Tools Required: • Phillips Screwdriver • 8mm, 13mm, 17mm Socket and Combination Wrenches • 5mm Allen Wrench • Crank Puller Procedure: 1 | Turn on unit and Press start. 2 | Set resistance highest level and power off unit. 3 | Remove side covers. 4 | Loosen the short nut (A), and adjust the long nut (B) clockwise to reduce the brake resistance and counterclockwise to increase the brake resistance.
Section Two | Voltage Checks >> No Motor Movement Voltage Checkpoints Upper Board Checkpoints Procedures: Using a dc volt meter (if non-auto ranging set for the 20vdc range), test the voltage at the grey and again at the white console cable connections using the yellow, orange or red wires as ground. Two tests are to be performed; test once with power on before the treadmill is started and again after Start is pressed.
Section Two | Voltage Checks >> No Motor Movement Voltage Checkpoints Continued Drive Motor Connection Procedures: Using a dc volt meter (if non-auto ranging set for the 200vdc range), test the voltage at the red and black motor leads with the motor still attached. Note: This should be tested after the console cable and optic sensor points because they can give the same results as a defective lower board. Note: A non-functional system may still have a voltage present with no motor attached.
Section Two | Voltage Checks >> Motor Voltage Check | Spin motor flywheel to produce voltage 1.20 V DC >> AC Wire Voltage Check 7 "$ "$ 8JSFT 34 | 2008 AFG Service Seminar [rev 1.
Section Two | Voltage Checks >> Console Cable Voltage Check V DC GND GND M VD P Mo Dow UP To check the voltage of a specific function (i.e. elevation, motor control, etc), place the negative lead of your multi-meter on pin B3, B4 or B5, and place the positive lead on the desired pin. Follow the voltage charts on p37 (12pin) and p36 (9pin). Note | 1: Wire colors are subject to change. Note | 2: It may be necessary to remove the glue from the console cable to access the pins.
Section Two | Voltage Checks >> 9 Wire Console Cable Voltage Chart (DC Volts) Polarity tab will face User P1: Up P1: Incline Incline Up P2: Incline Down Incline Down P3: P3: GND GND P4: Power Voltage (to UCB) Power Voltage (to UCB) P5: Drive Drive Motor Relay P5: Motor Relay Stop P6: Stop P7: Incline Incline Pot/VREF+ P7: Pot | VREF+ P8: VCC | ELE P8: Incline Incline VCC/ELE RPM P9: RPM Polarity tab will face Polarity tab will face User User Wire Color Function Console Cable Voltage no wires cut Volta
Section Two | Voltage Checks >> 12 Wire Console Cable Voltage Chart (DC Volts) B1: VCC B1: Incline Incline VCC B2: POT B2: Incline Incline Pot B3: GND B3: Incline Incline GND B4: Digital Digital GND B4: GND B5: Digital Digital GND B5: GND B6: RPM RPM B6: B7: Power Power Voltage (to UCB) B7: Voltage (to UCB) B8: Voltage (to UCB) B8: Power Power Voltage (to UCB) B9: Command (PWM) B9: Speed Speed Command (PWM) B10: Drive Motor RelayRelay B10: Drive Motor B11: Incline Down B11: Incline Down B12: Incline UpUp B
Section Two | Voltage Checks >> Incline Wire Voltage Chart Small Connector Wire Color Blue Function Ground Before Start At 0.0% At 10% Physical Symptoms-If Wire Cut ENG 1 Test Results n/a Ground n/a Ground n/a Ground Constant up incline, no down incline. Incline value 0, no down incline. 0.6 vdc* Constant down incline, no up incline. Incline value at max, no up incline. Constant down incline, no up incline.
Section Two | Voltage Checks >> Elliptical Incline Motor Voltage Checks DC Wire Color Function Voltage at Zero Voltage w/ Increase Voltage w/ Decrease Physical Symptoms-If Wire Cut 1 Brown Voltage in (VCC) 5V 5V 5V Normal: After start and pressing incline up and down value is displayed, but there is no incline function. Eng4: When pressing incline up no motor movement, Incline - functions normally 2 Orange POT Sensor (ADC) 4.2V Deacreases to 1.7V Increases to 4.
Section Two | Voltage Checks >> Elliptical | Bike Resistance Motor Voltage Checks 2.0AE | 2.0AR | 3.0AR | 4.0AR |3.0AH | 4.0AH Wire Color 1 Red Function Voltage | Ohm Readings Voltage w/ Increase Voltage w/ Decrease Physical Symptoms-If Wire Cut Power to DC Motor I.C. Board. +5vdc 5V 5V Normal: After pressing start and resistance+ motor continues to rotate upward during pressingn resistance- motor stops, but does not zero itself.
Section Two | Voltage Checks >> Elliptical Resistance Motor Cable Voltage Checks 3.0AE | 4.0AE | 14.0AE | 18.0AE Wire Color 1 Red Function Voltage | Ohm Readings Voltage w/ Increase Voltage w/ Decrease Physical Symptoms-If Wire Cut Power to DC Motor I.C. Board. +5vdc 5V 5V Normal: After pressing start and resistance+ motor continues to rotate upward during pressing resistance- motor stops, but does not zero itself.
Section Two | Voltage Checks >> 10 Wire Elliptical Console Cable Voltage Chart (DC Volts) Wire Color Function Voltage | Ohm Readings Physical Symptoms-If Wire Cut 1 Purple Ground from n/a ground RPM sensor Normal: No speed/ rpm readings.Eng1 No rpm readings. 2 Black Ground from n/a ground motor Normal: After pressing start and resistance+ motor continues to rotate upward during pressing resistance- motor stops and does not zero. Eng1:Motor operates but no change in motor count.
Section Two | Voltage Checks >> Elliptical Incline Console Cable Voltage Check Wire Color 1 Function Voltage | Ohm Readings White/ Power Orange Orange Power 12.6VDC 3 White/ Green Signal Receive 4 Blue Signal Send 5 White/ Blue Signal Receive 6 Green Signal Send 7 White/ Brown Brown Ground Receives signals from incline motor, and resistance motor and RPM. 5V Receives signals from incline motor, and resistance motor. 0 to .1V before Start | .1 to .2V after start.
Section Two | Engineering Mode Engineering Mode >> Treadmills Note: At Any time, Press and hold the STOP button to exit the engineering menu. 1 | Turn the treadmill power to ON. 2 | Place the safety key in position on the console. 3 | Simultaneously press and hold (for about three seconds) the incline “+” (s) and speed “-” (t) buttons. 4 | The console should beep three times and ENG0 (EN90) should be displayed in the time window, “ENGINEERING MENU” scrolls in matrix or is static in the text box.
Section Two | Engineering Mode Engineering Mode >> Ellipticals | Bikes Note: At Any time, Press and hold the STOP button to exit the engineering menu. Entering the Engineering Mode 1 | Turn the elliptical power to ON. 2 | Simultaneously press and hold (for about three seconds) the resistance “+” (s) and “-” (t) buttons. 3 | The console should beep two times and ENG0 (EN90) should be displayed in the time window, “ENGINEERING MENU” scrolls in matrix or is static in the text box.
Table of Contents >> Section Three Troubleshooting -Treadmill -Elliptical | Bike -Gym Known Issues -Treadmill -Elliptical | Bike 46 | 2008 AFG Service Seminar [rev 1.
Table of Contents Treadmill Troubleshooting Failed Auto Calibration Console | Upper Board Membrane | Keypad | Overlay Safety Key | Reed Switch Heart Rate Erratic Speed Elevation No Motor Movement Circuit Breaker Noise 48 49 51 52 53 54 56 57 58 59 2008 AFG Service Seminar [rev 1.
Section Three | Troubleshooting Treadmill Troubleshooting >> Failed Auto Calibration Symptom Possible Cause Failed Auto Calibration – Belt runs for a few seconds and then stops and E1 message on console. Failed RPM sensor. Test Procedure Repair -Put machine into Eng1 (Reference p44) and check for slight fluctuation of speed in speed window of display. (Speed should not fluctuate more than a few hundredths.) RPM sensor misaligned. -Adjust sensor bracket to correct position.
Section Three | Troubleshooting Treadmill Troubleshooting >> Console | Upper Board Symptom Possible Cause No display on the console and the power switch is dark. Circuit breaker in home has tripped. No display on the console and power switch on machine is lit. Test Procedure Repair -Check for dedicated circuit (20 amp is ideal) and check wall outlet voltage (120 VAC). Reference p26. Failed power switch. -Make sure power switch is turned on. Failed power cord. -Take voltage check of power cord.
Section Three | Troubleshooting Treadmill Troubleshooting >> Console | Upper Board Continued Symptom Possible Cause Test Procedure Repair Running belt stops and console resets during workout. Safety key or reed switch is positioned incorrectly or Safety key is damaged. -Verify that the safety key is in position and that it is secure. -Manually adjust the position of the reed switch trigger and/or the plastic tab on the console shell. (Slot style safety key only.
Section Three | Troubleshooting Treadmill Troubleshooting >> Membrane | Key Pad | Overlay Symptom Possible Cause Test Procedure All or some of the keys on the console will not work. Ribbon cables connecting the membrane keypad to upper board are not seated properly or are disconnected. -Verify the ribbon cables Remove and reseat are connected securely cables. into the upper board. Membrane keypad defective. -Keys are pressed, some Replace membrane of the buttons may keypad.
Section Three | Troubleshooting Treadmill Troubleshooting >> Safety Key | Reed Switch Symptom Possible Cause Test Procedure Repair Console only displays dashes or ‘Safety Key Off’ in the display window – Magnet style key. Safety key is positioned incorrectly or has failed. Replace safety key. Safety key will only register if moved outside of the proper position. Improperly aligned reedswitch. -Remove safety key and reapply. -Test magnet.
Section Three | Troubleshooting Treadmill Troubleshooting >> Heart Rate Symptom Possible Cause Test Procedure Heart rate erratic. User error. Reference Proper Heart Rate Usage p23. Reference Proper Heart Rate Usage p23. Failed heart rate receiver. Failed upper board. No heart rate function. (Hand Grips) Failed heart rate grips. Heart rate erratic. User error. Electromagnetic interference. No heart rate function. (Telemetric chest strap) Failed telemetric chest strap or polar receiver.
Section Three | Troubleshooting Treadmill Troubleshooting >> Erratic Speed Symptom Possible Cause Test Procedure Repair Erratic speeds - Upon pressing start, belt speed increases rapidly for a few second and then comes to a complete stop. Erratic speeds - Upon pressing start, belt speed increases rapidly and does not stop. Erratic speeds - Running belt speed is not stable. Failed optic sensor. -Test voltage from Optic Sensor. Reference p32. Replace optic sensor. Failed motor control board (MCB).
Section Three | Troubleshooting Treadmill Troubleshooting >> Erratic Speed Continued Symptom Possible Cause Erratic speeds Running belt speed is not stable. (Continued) Inadequate lubrication on -Place hand underneath deck and running belt. running belt and feel for adequate silicone application. Reference Maintenance p17. Apply silicone. Failed motor control board (MCB). In a program. Replace MCB. Erratic Speeds-belt speed increases without command, but shows change on display and beeps.
Section Three | Troubleshooting Treadmill Troubleshooting >> Elevation It’s recommended to send console cables for elevation repairs on all models using sectional console cables. Symptom Possible Cause Elevation motor starts Failed lower board. running as soon as the power is turned on. Constant down or up.. Elevation motor bobs up and down with out command. Elevation motor does not reach minimum or maximum settings. Failed elevation motor. Elevation is stuck down and does not function.
Section Three | Troubleshooting Treadmill Troubleshooting >> No Motor Movement Symptom Possible Cause Test Procedure Repair No Motor Movement - Upon pressing start, console responds normally, keys respond normally, and elevation works but no belt movement. Inadequate power. -Check for dedicated circuit (20 amp is ideal) and check wall outlet voltage (120 VAC). -Make sure machine is not on extension cord or surge protector or GFCI. Reference p25.
Section Three | Troubleshooting Treadmill Troubleshooting >> Circuit Breaker Symptom Possible Cause Test Procedure Repair Machine will trip home circuit breaker. Inadequate power. -Check for dedicated circuit (20 amp is ideal) and check wall outlet voltage. (120 VAC). Reference p25. -Make sure machine is not on extension cord, surge protector or GFCI. -Place hand underneath running belt and feel for adequate silicone application. -Feel underside of running belt. It should have a rough feel to it.
Section Three | Troubleshooting Treadmill Troubleshooting >> Noise Symptom Possible Cause Test Procedure Thumping sound when running belt is engaged. New treadmill. Let the treadmill run for about 30 min. at 5mph without a load to break in new running belt in. Failed roller. Rubbing or grinding sound from underneath motor cover. Misaligned drive belt. Optic disk is hitting the optic sensor/guard. Failed drive motor bearings. Motor brushes are not seated properly. Banging or clunking sound.
Table of Contents Elliptical | Bike Troubleshooting Noise | Drive Train Console Heart Rate Resistance Alignment Issues 60 | 2008 AFG Service Seminar [rev 1.
Section Three | Troubleshooting Elliptical | Bike Troubleshooting >> Noise | Drive Train Symptom Possible Cause Test Procedure Repair Noise internally while pedaling at higher resistance levels only. Magnetic brake is rubbing against the flywheel. -Verify the correct position of magnetic brake. Reference p31. Noise internally/ externally while pedaling or rough feel while pedaling. Machine may not be on level surface. Improper assembly or loose assembly bolts. -Verify surface is level.
Section Three | Troubleshooting Elliptical | Bike Troubleshooting >> Noise | Drive Train Continued Symptom Possible Cause Noise internally/ externally while pedaling or rough feel while pedaling. (Continued) Failed pedal axle set. Test Procedure There might be a persistent grinding noise or knocking with every pedaling motion. The noise usually presents itself only once during each rotation. Defective pivot tube. -Remove pedal arm and spin pivot tube to see if noise is still there.
Section Three | Troubleshooting Elliptical | Bike Troubleshooting >> Console Symptom Possible Cause Test Procedure Repair No display on console. Improper wiring. - Verify the connections between the power supply and the power jack. - Verify the connections between console cable and console. - Perform voltage check on console cable. Reference p42. - Verify power supply is not pinched or damaged. - Perform voltage check on power supply.
Section Three | Troubleshooting Elliptical | Bike Troubleshooting >> Console Continued Symptom Possible Cause Test Procedure Console Resets Intermittently. Poor connection between power supply and power jack. -Verify that the power supply is securely inserted into the power jack. -Perform voltage check on power supply. Failed power supply. Failed console cable. Only Time Works on Console (No workload, distance or calories.) Failed console. Failed sensor wire.
Section Three | Troubleshooting Elliptical | Bike Troubleshooting >> Heart Rate Symptom Possible Cause Test Procedure Heart rate erratic or no heart rate function. (Hand Grips) User error. Reference Proper Heart Rate Usage p23. Reference Proper Heart Rate Usage p23. Heart rate erratic or no heart rate function. (Telemetric chest strap) Failed heart rate grips. Failed heart rate receiver. Reference Proper Heart Rate Usage p23. User error. Reference Proper Heart Rate Usage p23.
Section Three | Troubleshooting Elliptical | Bike Troubleshooting >> Resistance Symptom Possible Cause Test Procedure Repair No resistance change or erratic or continuous resistance change. Tension cable is not connected to the brake or has failed. -Verify that the tension cable is connected to the break or has not failed. -Perform voltage check on adapter. -Verify the adapter is the correct voltage. - Verify console cable is not pinched or damaged -Perform voltage check on console cable.
Section Three | Troubleshooting Elliptical | Bike Troubleshooting >> Alignment Issues with Pedal Arms Symptom Possible Cause Test Procedure Repair Noise externally while pedaling, rough feel while pedaling, or (for elliptical only) the pedal arm will jump off of guide rail. Improper assembly or loose assembly bolts. -Verify assembly steps using owner’s guide. Tighten all bolts used for assembly. Reference Maintenance p20 and p21. Tighten crank arms.
Table of Contents Gym Troubleshooting Noise | Rough Cables Weight Selector Pin 68 | 2008 AFG Service Seminar [rev 1.
Section Three | Troubleshooting Gym Troubleshooting >> Noise | Rough Cables Symptom Possible Cause Test Procedure Repair The cables feel rough and are noisy during use. Cables are damaged. -Verify there is no Adjust cable for proper noticable damage to the tension. cables. Replace cable. -Verify that all cables are secured into the pulleys. -Verify that the weight stack guiderods are lubricated with silicon spray or gel. -Verify that there is no excessive slack in the cables. Reference p22.
Section Three | Troubleshooting Gym Troubleshooting >> Weight Selector Pin Symptom Possible Cause Weight selector pin cannot be inserted. 70 | 2008 AFG Service Seminar [rev 1.3] Test Procedure -Verify that the selector pin isn’t bent or damaged. Repair -Adjust threaded bolt on top plate so that the holes in the bayonette align with the weight NOTE: Always maintain plate. at least ½˝ of threaded -Replace selector pin. bolt in bayonette. Reference p. 22.
Section Three | Known Issues Known Issues >> Treadmills Issue Solution | Plan of Action Models | T4, T6 (2007) There is a swaying/bouncing motion at 0% incline with descriptions that the unit is like a springboard. All the weight is being put on the incline bracket due to the unit having no air shocks. It is causing the bracket to bend as the person is running. Rattling noise from inside the console.
Section Three | Known Issues Known Issues >> Treadmills Issue Solution | Plan of Action Models | 2.3T, 3.3T, 5.3T (2007) Making noise when at the 0% incline, makes no noise when there is no weight on the unit but as soon as weight is applied it makes a banging noise. If unit is put inclined the noise stops. Polar receivers seem to have a too short of a range so that the customer has to lean into the console to get a reading. Manually screw the incline motor shaft further into the motor another thread.
Section Three | Known Issues Known Issues >> Ellipticals | Bikes Issue Solution | Plan of Action Models | E6, 4.3E (2007) 4.3E and E6 have a quick resistance switch on the upper handlebar and the screw is too long. Symptoms include: scrolling, resistance that is hard or may bob up and down. The E6 requires a larger size crank puller for removal. Our standard crank is 22mm. The E6 is 26mm. E6 issues with the crank hitting bolt for the flywheel.
Horizon Fitness | 1620 Landmark Drive, Cottage Grove WI 53527 Phone 877-GOAFG55 (462-3455) | Fax 608.839.1280 | retailers@advancedfitnessgroup.com Version 1.
