Installation Instructions

Fault Identification and Troubleshooting
Chapter
9
Oct 2013
AfiAct II™ Installation Manual125
Description & Indication Suggested Solution
D
Description
: After the initial
configuration (using a network cable),
the AfiFarm RT System still cannot
connect to the reader
I
Indication
:
:
RT system shows Reader
as
Suggested solution:
1. In the Reader’s internal panel, check if
the green right LED of the NIC is blinking.
If not - Check that the network cable is
tightly inserted to the NIC and connected
to the network on the other side.
2. Check that the computer is connected to
the same network as the reader and the
network cable is tight (green blinks should
appear on the computers NIC from time
to time).
3. Try to turn the reader off and then back
on (using the transformer switch)
4. In the RT System configurator – check
that the UniqueID of the reader is correct.
If not – correct it and click commit (see
4.3.3).
5. Reconnect the station controller to the
new site by clicking the Reset All button
and then reconnecting to the site (see
4.3.3).
6. If the above did not help there is a
possibility that either the network is not
configured correctly or the UniqueID
registered in the MainBoard is not the
same as written on the sticker. Please
call Support to check that.
Blinking Green