User Instructions

SERVICE
• In the event of your appliance requiring maintenance, please
contact AGA Marvel or your AGA Retailer.
• Your cooker must only be serviced by a qualified engineer,
from an authorized AGA Specialist.
• Do not alter or modify the cooker.
• Only the parts specified by the manufacturer, are to be
fitted.
• The appliance warranty does not cover Commercial use.
For continued efficient and safe operation of this appliance, it is
important that servicing is carried out at regular intervals as
recommended by your AGA Retailer. The cooker should be turned
OFF in advance of the service so that the appliance will have cooled
down sufficiently.
A HOT APPLIANCE CANNOT BE SERVICED.
26
WARRANTY
WELCOME
Thank you for choosing an AGA cooker. We are sure that you will be impressed with the performance of your new AGA cooker and with the
ongoing service you will receive.
PEACE OF MIND
Every new AGA leaving the factory and installed by an AGA approved outlet carries a 5 year guarantee on parts (certain consumable parts are
excluded - for full details see below). This also includes all labor charges for the first 12 months.
DISTRIBUTION AND SERVICE NETWORK
AGA has set up an International Distributor and service network with fully trained service engineers available to support your AGA within the
guarantee period. The approved outlet installing your AGA is responsible for providing this warranty.
No charge will be made for replacement parts providing:
• An appliance fault is found.
• The relevant part of the AGA is still covered by the guarantee.
• Regular servicing has been carried out in accordance with the manufacturer’s instructions by authorized AGA engineers, using approved
spare parts. The service booklet will need to be completed accordingly.
There will be no labor charges during the first 12 months of the warranty.
A call out charge may be applicable if:
• The authorized AGA service engineer who calls at your home finds no fault with the AGA.
• Other parts of your plumbing system or flue, are either faulty or do not comply with the appropriate installation instructions.
• The unit is more than 12 months old.
• If it is deemed the product has been misused.
Please note that invoices for call out repair work carried out during the guarantee period by any third party cannot be accepted.
In the event of an appliance fault during the guarantee period, please contact your service provider. They will arrange for an engineer to call as
soon as possible.
What is not included in the guarantee
• Consumable parts
• Flues (except integral power and balanced flues).
• Any labor charges not directly connected with the repair or replacement of a faulty component.
• Any consequential loss.
• Any part of the domestic hot water system which is not an integral part of the AGA.
• Accidental or cosmetic damage.
• Routine preventative service and maintenance.
• Any external controls/components not supplied by AGA.
• Oil filled Heat indicators are only covered for 12 months.