Foscam Digital Technologies LLC FI8910W User Manual IP Wired / Wireless Camera www.foscam.us support@foscam.
Thank You for Your Purchase! Foscam IP Cameras are designed and equipped primarily for local and remote purposes such as home or office security surveillance. We provide a variety of products suitable for any type of surveillance system setup, including wired/wireless IP outdoor bullet cameras, IP outdoor dome PTZ cameras, and IP Indoor PT cameras.
Table of Contents 1. 2. 3. 4. 5. 6. 7. 8. 9. Product Introduction Product Specifications Product Views Software Installation Hardware Installation a. IP Camera Tool b. Camera Login c. Device Status d. For Visitor e. For Operator f. For Administrator Configuring Settings in Administrator a. Alias Settings b. Date & Time Settings c. User Settings d. Multi-Device Settings e. Basic Network Settings f. Wireless Settings g. ADSL Settings h. UPnP Settings i. DDNS Service Settings j. Mail Service Settings k.
1. Product Introduction The Foscam FI8910W Wireless Pan/Tilt Indoor IP Camera features high quality video and audio, wireless N connectivity, pan/tilt, remote internet viewing, motion detection, night vision, embedded IR-Cut filter, as well as a built in network video recording system. In addition, it is also smartphone compatible (iPhone, Android & Blackberry) as well as viewable over the internet using standard web-browsers.
3. Product Views Front View Figure 3.1 – This model comes with 11 IR LEDs, a CMOS sensor, Wi-Fi antenna, and Built-In Speaker and Microphone Rear View Figure 3.2 – The rear of the FI8910W. Includes a DC 5V/2A power supply port, RJ-45/10-100 Base T port, power and network lights, and input/output audio jacks for external speakers or microphone support@foscam.
Bottom View Figure 3.3 – The bottom of the camera shows the wired/wireless MAC addresses of the camera. It also shows the S/N number and has a reset button. If you ever need to reset your camera to default settings, you can use the reset button. Use a pin to push down the reset button for 30 seconds. Make sure the camera is plugged in and turned on. When the camera hard resets, it will start to pan and tilt automatically, this signifies that the camera has reset completely.
4. Software Installation Firstly, insert the CD into your CD drive, and then open the CD to see the files on your computer. Figure 4.1 – Double-click your CD/DVD Drive to browse the CD files Figure 4.2 – Double-click either the Windows OS or Mac OS folder, and then double-click the IP Cam Setup file to install the software. support@foscam.
Figure 4.3 – Proceed in installing the IP Camera Tool software on your computer. Once the installation is finished, the IP Camera Tool software icon installs to your desktop automatically, look for it on your desktop. If you are using Windows 7 and cannot find the icon on your desktop after installing the software, please check to see if the path of the camera is correct. For example, the software may have installed to another folder such as C:/Windows/System32/IPCamera.exe.
5. Hardware Installation Note: Before installing and using the Foscam IP camera, please remember to only use the power adapter that was supplied with the camera. Using other power supplies could potentially damage your IP camera. Make sure your IP camera is being installed in an indoor environment free from any type of water or weather effects, such as rain and snow. The camera is built as an indoor camera and thus cannot stand extremely high or low temperatures.
5.1 – IP Camera Tool Double click the IP Camera Tool icon and the following screen should appear. Figure 5.3 –The IP Camera Tool The IP camera tool should find the camera’s IP address automatically after you plug in the network cable. If not, please make sure that DHCP is enabled on your router and that MAC address filtering, firewalls and anti-virus are disabled temporarily until the camera is set up. MJPEG cameras like the FI8910W will have an “M” next to the local IP address in the software. H.
Basic Properties Clicking this option shows some device information about the IP Camera, such as the Device ID, the Firmware version, and the Web UI version. If there are several cameras on the list such as above, you can choose basic properties to check the device ID and identify the IP address belonging to each IP camera you set up. For example, the device ID may be 000DC5D203BB. This is the same value seen on the sticker at the bottom of the camera where it reads “MAC ID.
IP Address: This field allows you to change the IP address that the camera is operating at. The first three sections of the IP address must match your subnet, or in other words, the first three sections of your router’s IP address. The fourth section needs to be a number that is not already assigned to another device. In our example, “192.168.1” is the subnet, while “126” is the fourth section value.
Subnet Mask: The default subnet mask of the LAN in this example is 255.255.255.0. You can find your subnet mask within your router or using the command prompt method seen on the previous page. Make sure you enter this information exactly as it is into the Network Configuration window. Gateway: This IP address is the address of your router. This is usually 192.168.0.1, 10.0.01, 192.168.1.254, or 192.168.1.1.
Upgrade Firmware Clicking this option allows you to upgrade the firmware or the WebUI of the camera directly from IP Camera Tool. Make sure to upgrade the firmware first, and then upgrade the WebUI. Refresh Camera List Clicking this allows you to refresh the camera list manually. If your camera is not showing up you can try using this option to refresh the cameras in the list. Flush Arp Buffer Clicking this allows you to refresh the camera list.
5.2 - Camera Login To log into the camera, double click on your camera in the IP Camera Tool software, it will open your default browser to the camera’s IP address. You can see below that our camera’s IP address is 192.168.1.125, and the port is 8910. If your port was set to 80, which is default, you will not see a colon or port at the end of the URL. For example, if our port was 80, we would only see: http://192.168.1.125. Figure 5.
For Internet Explorer If you choose the first login button, you will be taken immediately to the live video page. Figure 5.8 – Click “Allow” to be able to see the live video. The first time you log into the camera, you may receive an ActiveX prompt, such as the one seen above. You should have the option to click “Allow” or “Run Add-on.” After doing this, you will need to login to the camera again, make sure to put in the default username and password and click on the first login button again.
Open Internet Explorer if it is not already opened. Click on Tools, then click Internet Options. Next, click the Security tab, then click the Custom Level button. In the Custom Level settings, scroll down to the heading “ActiveX controls and plug-ins.” Ensure the following options are set to “Enable.” “Run ActiveX and plug-ins,” “Download Signed ActiveX Controls,” “Script ActiveX controls marked as safe for scripting.” Ensure the following options to “Prompt.
One last setting you will want to check is in the Advanced tab. Click on the Advanced tab on the Internet Options main window. Scroll down to the Security section. Make sure to check the box that reads “Allow software to run or install even if the signature is invalid.” support@foscam.
You should now be able to see live video in Internet Explorer! You should see a screen similar to the below picture: Figure 5.9 – The live video page in Internet Explorer For Firefox, Google Chrome, Safari, or any other standard browser: Click on the second login button on the login page. You will be taken to the device status page of the camera. It will then prompt you to enter the username and password in a separate window.
5.3 - Device Status For Internet Explorer If the camera is connected properly, the light under the device status heading will be green. If the light is showing a yellow color, check to see if the ActiveX is enabled, and also try changing the port number. If you would like to view the device information, choose “For Administrator” and then click “Device Info” Figure 5.11 – Device Info shows you the status of different camera settings, and also the firmware and Web UI versions of the camera.
5.4 – For Visitor For Internet Explorer Figure 5.12 – Options under the Visitor heading Multi-Device Window (Only available in IE) – This option can be used to see up to 4 or 9 cameras simultaneously on the same screen. You can set up multiple cameras inside the administrative panel by going to “For Administrator,” then clicking “Multi-Device Settings” OSD – OSD is used to add a timestamp on your video. You can choose from five different colors to display the timestamp in.
- This icon controls the live video. If the video has been stopped by using the Stop button, use this button to start the live video again. - This icon also controls live video. If you click this button, the video feed will stop and go black, without turning the camera off. You can use the Play button to start the live video feed again. - Use this icon to take a snapshot of the current live video. The snapshot will appear in a separate window along with a timestamp.
5.5 – For Operator For Internet Explorer Figure 5.13 – Options under the Operator heading Pan/Tilt Circle – Use this circular feature to pan and tilt the camera. You can click the blue area in the center of the circle to center the camera to its default position. - These buttons are used to cruise the camera either up and down, or side to side, as you can see from the icons. The first icon with arrows pointing up and down will tilt the camera to its maximum degree upwards and downwards.
Mode – There are three modes you can choose from, 50 HZ, 60 HZ, and Outdoor. Usually the differences for 50HZ and 60HZ depend on which country you reside in. In the United States, 60HZ is usually used. Sometimes you may experience a flicker in your camera, try switching the mode to another value to see if the flicker disappears. 50HZ is usually used in the UK. If using the camera for outdoor viewing, choose the Outdoor setting, you may need to also reboot the camera is selecting this setting.
5.6 – For Administrator For Internet Explorer Figure 5.14 – Options seen when inside the Administrator panel When clicking “For Administrator” you will be taken automatically to the “Device Status” page. This page contains the Device ID, firmware version, Web UI version, and the status of other features. support@foscam.
For Firefox, Chrome, and Safari: The identical option in server push browsers for the administrative panel is “Device Management.” Clicking this will take you to the administrative panel within server push browsers like Firefox, Chrome, and Safari. You will automatically see the Alias Settings page. Figure 5.15 – The Device Management page within server push browsers. support@foscam.
6. Configuring Settings in Administrator 6.1 – Alias Settings The default alias is anonymous. You can change the name of your camera to anything you would like. Usually it is a good idea to name each camera based on the location you are setting the camera in, especially if you have multiple cameras. Click Submit to save changes. Some examples are Kitchen Cam, Baby Cam, etc. 6.2 – Date & Time Settings Here you can choose the time zone of your country.
On the User Settings page you can also set the location you would like video recordings to save. You can set the path for manual recordings, which is the option named “Set Record Path.” You can set the path for alarm recordings as well if you would like to a separate path, using the “Set AlarmRecord Path” option. Click “Browse” to choose the folder you would like to save recordings to. Note that you need to keep each camera open in a separate browser window to save recordings, even for alarm recordings.
6.4 – Multi-Device Settings The embedded camera software is able to support a maximum of 9 cameras simultaneously on the same screen. As long as the camera is of MJPEG compression, you will be able to add it as an additional camera and view its video using the multi-camera panes on the Live Video page.
Figure 6.1 – An example of 4 cameras set up using Multi-Device Settings 6.5 – Basic Network Settings If you would like to set a static IP for the camera (highly recommended), you can do so in the Basic Network Settings page. Keep the camera in the same subnet of your router or computer. Our subnet in this example is “192.168.1.” You will notice that most of these settings are exactly the same as the settings seen in the IP Camera Tool software.
An alternative way to find your network information (Windows 7) is by clicking Start, then clicking Control Panel. Once Control Panel opens up, click on “View Network Status and Tasks” or “Network Sharing Center.” This will take you to the network status screen. Where it reads “Connections,” click your connection to open the “Local Area Connection Status” page. Then click “Details.
6.6 – Wireless Settings If you would like to setup the camera wirelessly, you can follow the steps below. Using a wireless connection for the camera allows you to move the camera anywhere in the location as long as the camera has a stable connection with your router. All you will need to do is plug it in with a power supply and the camera will connect wirelessly. 1) When you are logged into the camera, click on the setting that reads “For Administrator.
To find the above information you may need to log in to your wireless router. To do this, enter the IP address of your router into your browser and press enter. You will be prompted to enter your router username and password. If you do not know the IP address of your router you can view it in IP Camera Tool by selecting and right clicking on your camera, selecting “Network Configuration”, and noting down the “Default Gateway” IP address. This Default Gateway IP address is the IP address of your router.
If you are running Windows 7 and are connected to the same wireless network you are trying to set up, you can also find this information out by clicking on the Wireless icon in your task bar to bring up all wireless networks, right clicking your network, and clicking “Properties.” When you click on “Properties,” the network properties window will come up with the same information you need to enter under the “Security” tab, our example is below: support@foscam.
5) Once you have the information about your network, on the wireless settings page, enter the information about your wireless network into the fields. You can see our example below: Make sure your camera has the wireless antenna plugged in. Push Submit to save the settings. The camera will start to countdown as it needs to reboot. Once it has come to a stop, you can unplug the Ethernet cable and you should start to see the green LED on the back of the camera flashing much faster after about 30 seconds.
6.7 – UPnP Settings UPnP settings allow you to use the camera’s software to configure port forwarding rather than doing it manually within your router. If your router supports UPnP, you can check the box that reads “Using UPnP to Map Port.” The camera software will automatically try to configure port forwarding within your router for the port number you have assigned as “HTTP Port” under the “Basic Network Settings” page. To learn more about port forwarding, see the Quick Installation Guide. 6.
This page allows you to choose the DDNS service, and then requires you to enter the username and password for the service you are using, along with your hostname. For example, in the following screenshot we are using the information from our No-IP DNS account: To receive a free DNS hostname, try using the DynDNS Trial Account at http://dyn.com/dns/dyndns-profree-trial/ or the No-IP free hostname at http://www.no-ip.com/newUser.php.
6.9 – Mail Service Settings If you would like to receive e-mail notifications when motion is detected, you can set up Mail Service Settings and configure it to your e-mail address. To get started, make sure that the e-mail provider you are using supports SMTP. As seen above, you can send e-mails to up to 4 e-mail addresses. The SMTP port is usually set at 25 if there is no Transport Layer Security. Some SMTP servers have their own ports, such as 587 or 465.
6.10 – MSN Settings This feature allows you to chat to your camera to find out the current IP address it is running at. To do this, enter the MSN Settings page in the camera as seen below: The first two fields are the username and password you will give to the camera. The camera will be logged on at all times to this specific username on MSN Messenger. Because of this, it is recommended to create a new username specifically for the camera.
You can see in the above screenshot that the camera (with the username “Raheel N” has sent back the URL of the camera after we asked for the URL, by typing “url?” and sending the chat. The benefit of this is if you somehow lose the IP address of the camera and you are not near the camera location, you can always sign in to MSN Messenger and retrieve the IP address this way.
6.11 – FTP Service Settings This feature allows for FTP services to work with the Foscam camera. Using the FTP feature allows images to be uploaded to an FTP whenever motion is detected. You can enter your FTP server details in the above settings page, enter your FTP server, port, and upload folder. We recommend using your own FTP or a third party FTP service like www.cameraftp.com which we are using in the above screenshot.
You may receive the following errors if the FTP information is not correct: Cannot connect to the server – Make sure the FTP server is correct Network Error – There may be a connection issue, try connecting again or try a little later. Server Error – This would also be an issue with FTP server connectivity, double check to see if all the FTP information is entered properly. Incorrect user or password – Make sure you are entering the correct credentials to log in.
6.12 – Alarm Service Settings Alarm service settings allow you to enable motion detection. You can set motion detection on a certain schedule, and set up e-mail notification alerts here as well. The settings above are explained in detail below: Motion Detect Armed – This feature enables motion detection. If this is unchecked, motion detection is disabled and you will not receive any alerts. Motion Detect Sensitivity – This feature adjusts the sensitivity of the motion detection.
Scheduler – The scheduler allows you to set certain time periods when you would like motion to be detected. You can use the scheduler to set times for all 7 days of the week, 24 hours a day. Each rectangular block in the schedule represents 15 minutes. You can use this system to specify when you would like to enable motion detection and keep it disabled. You have the option of not checking scheduler.
6.13 – PTZ Settings This page allows for changing any speeds of the camera’s pan/tilt abilities or default positioning of the camera. Disable Preset – This option will allow you to disable presets on the camera. If you would like to use presets, uncheck this box. If unchecked, the second feature “Go Center on Boot” will change to “Go to preset on boot.” What this feature does is allows you to choose whether you would like the camera to point a certain way when it reboots or is powered on again.
6.14 – Upgrade Device Firmware This page allows for updating the camera’s firmware or WebUI. If you need to upgrade or reflash your firmware or WebUI, you can do so using this page. If you aren’t able to upgrade firmware or WebUI through the camera this way, you can always use the IP Camera Tool to do this as well. You can download the latest firmware for your camera from www.foscam.us/firmware. You can also send us an e-mail at sales@foscam.us or support@foscam.
6.15 – Backup & Restore Settings This page allows you save your current settings in case you are going to hard reset the camera and lose your current settings to factory settings. If you back up your settings this way, you can hard reset the camera, come back to this page, and restore the settings so that you will have the camera back just as it was. If you click the “Submit” button next to “Backup.” The camera will create a backup file that your computer will automatically download, called “params.bin.
6.18 – Log Clicking the “Log” button in the administrative panel takes you to the log page, which shows information such as users who are logging into the camera’s live video screen. The log can only be cleared by rebooting the camera. You can click the “Refresh” button to refresh the log in case there is any new information available. support@foscam.
7. Video Setup Guides 7.1 – For Windows We currently have video guides on our website for Windows users, you can use these setup guides for setting up the camera from scratch on Windows. These guides were recorded using Windows 7. You can access our guides by following the link: www.foscam.us/mjpeg-setup-videos You can also access these videos by using the QR code listed here: 7.
8. Frequently Asked Questions For a list of frequently asked questions, you can visit our website at www.foscam.us/faq You can also use this QR code to access our FAQ page directly: 9. Technical Support We hope your Foscam IP Camera is enjoyable and easy to set up and use. You may have some additional questions or concerns that were not expressed in this user manual. You can always contact us for any reason at sales@foscam.us or support@foscam.us if you need assistance.
