Operation Manual

Power Cycling

If a problem occurs that cannot be corrected with

the instructions in this user manual (see also the

help below), follow the steps given here.

1 Press the reset button on the underside of the

device with a straightened paper clip.

2 If the problems repeats, please contact our

technical customer service or your retailer.

Problems Solutions

The device cannot be switched on Check that power supply or the USB cable is con-

nected to the device properly.

The device feels warm • After a certain period of operation, the surface

reaches approx. 30°C to 45 °C. This is normal.

If an unusual smell comes from the device or

the surface becomes too hot, disconnect the

scanner immediately from the power supply

and/or the computer / digital photo frame.

Lines are present on the scanned picture or the im-

age is not sharp

• Check whether the document is dirty or

scratched.

• Check whether the protective cover used is

dirty or scratched.

• Clean and calibrate the scanner if it has not

been used for a longer period.

With scanned images, parts of the image are cut

off.

• The scanner is equipped with a function for au-

tomatic cutting off of black edges. With small

images, the image is only saved without the

edge.

When using this function, cutting off of impor-

tant picture information can occur with images

with a black background (e.g. night shot).

In this case, rotate the image and scan it again.

The document is stuck in the feeder • Press the button h.

The document is automatically ejected.

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