Technical data

188 Chapter 13
In Case of Difficulty
In Case of Difficulty
If you experience a problem or would like additional information about
your analyzer, Agilent Technologies’ worldwide organization is ready to
provide the support you need. Before calling Agilent Technologies,
however (or returning an analyzer for service), perform the quick
checks listed in “Check the Basics” on page 190. This check may
eliminate the problem.
If a problem persists, you may choose to:
• Repair the analyzer yourself. See “Service Options” on page 191.
• Return the analyzer to Agilent Technologies for repair. See
“Returning an Analyzer for Service” on page 193, for more
information.
WARNING No operator serviceable parts inside. Refer servicing to
qualified personnel. To prevent electrical shock, do not remove
covers.
NOTE If the analyzer is still under warranty or is covered by a maintenance
contract, it will be repaired under the terms of the warranty or plan
(the warranty is located in the Specifications Guide).
If the analyzer is no longer under warranty or is not covered by an
Agilent Technologies maintenance plan, Agilent Technologies will notify
you of the cost of the repair after examining the analyzer.