Specifications
28
Oscilloscopes redefined: Breakthrough technology delivers more scope for the same budget
Return-to-Agilent Service Center Bandwidth Upgrades
Return-to-Agilent Bandwidth Upgrade Models
3000 X-Series
DSOX3BW32 100 MHz to 350 MHz, 2 ch, Service center
DSOX3BW34 200 MHz to 350 MHz, 4 ch, Service center
DSOX3BW12  500 MHz to 1 GHz, 2 ch, Service center
DSOX3BW14  500 MHz to 1 GHz, 4 ch, Service center
Process Description
Agilent Business
Center
Agilent sales
partner
Agilent service
center
Customer
Ship scope per
instructions
Upgraded scope
shipped back
Place order for a return-to-Agilent Service Center 
bandwidth upgrade product to an Agilent sales partner. 
Service Center installation, calibration, shipment costs are 
in addition to bandwidth upgrade product price. If multiple 
upgrade steps are needed, order all the corresponding 
upgrade products required to get from current bandwidth to 
desired bandwidth. In the case where the new bandwidth 
requires higher bandwidth passive probes, they are 
included with the upgrade. For the DSOX3BW32 and 
DSOX3BW34, the N2890A 10:1 500 MHz passive probe (1 
per channel) will be sent with the upgrade.
Agilent Business Center will contact you regarding process  
and timing of the Service Center installation. Continue to 
use oscilloscope until contacted again later when parts are  
available at Service Center.
Ship the oscilloscope per provided instructions to Service 
Center.
Service Center ships back upgraded oscilloscope with 
stick-on labels applied to front and rear panels indicating 
upgraded bandwidth specification. Model number and 
serial number of the oscilloscope do not change.
* See page 29 for license-only upgrade process for these products










