User manual

After carefully unpacking all items, inspect each to ensure there are no signs of visible damage. Also check that all
the components received match those listed on the enclosed packing list. Agilent cannot accept responsibility for
missing items unless we are notified promptly of any discrepancies. If any items are found to be missing or are
received in a damaged condition please contact the Agilent service center or your local supplier immediately. Retain
the box and packing materials for possible inspection and/or reshipment.
1.8. Warranty
All Agilent Acqiris Digitizer products are warranted to operate within specification, assuming normal use, for a
period of at least one year from the date of shipment. Units sold before April 2008 had three year warranties, as do
some more recent ones; in case of doubt examine your invoice. It is recommended that yearly calibration be made in
order to verify product performance. All repairs, replacement and spare parts are warranted for a period of 3 months.
Warranty extensions are available as an option.
Agilent endeavors to provide leading edge technology that includes the latest concepts in hardware and software
design. As such software and firmware used with the products is under continual refinement and improvement. All
software and instrument firmware is supplied “as is” with no warranty of any kind. Software and firmware is
thoroughly tested and thought to be functional at the time of shipment. At Agilent’s discretion software and firmware
may be revised if a significant operational malfunction is detected.
In exercising this warranty, Agilent will repair or replace any product returned to the Agilent service center, within
the warranty period. The warranty covers all defects that are a result of workmanship or materials. This excludes
defects that are caused by accident, misuse, neglect, or abnormal operation.
The purchaser is responsible for returning the goods to the nearest Agilent service center. This includes
transportation costs and insurance. Agilent will return all warranty repairs with transportation prepaid.
1.9. Warranty and Repair Return Procedure, Assistance and Support
Agilent acquired Acqiris SA and its product lines in December 2006. Please contact your nearest Agilent Service
Center before returning any product for repair.
You can find information about technical and professional services, product support, and equipment repair and
service on the Web, see
http://www.agilent.com/find/service (or http://www.agilent.com/ and after selecting your
country click on Contact Us). The service center will ask for your name, company, phone number and address, the
model and serial numbers of the unit to be repaired, and a brief description of the problem.
Before issuing a Service Order the service center may ask you to communicate with us by phone or eMail so that we
can learn as much as needed about the problems observed. If a unit returned under guarantee is found to be working
normally and this procedure was not followed we reserve the right to charge you for the work done.
For your nearest customer support center please contact Acqiris Technical Support
([e-mail]) or come visit our web site at http://www.agilent.com/find/acqiris.
Alternatively, contact Acqiris at 1-845-782-6544 in the USA, [phone] in Europe or [phone] in the
Asia-Pacific region. The Agilent Support Centers can also help redirect you for any questions concerning the
installation and operation of your equipment.
1.10. System Requirements
Acqiris products need the following minimum PC System Requirements in order to obtain reasonable performance
from your digitizer
Processor: 150 MHz Pentium (higher recommended)
Memory: 64 MB RAM. The previous number is a very rough estimate. Assuming that you are using AcqirisLive or
an application of your own that operates on the acquired data it seems reasonable to ask for 10 times the
total acquisition memory that you will be using at the same time in the application. Performance is likely
to be degraded if less memory is available.
Display resolution: At least 800 x 600 pixels and 256 colors for use of AcqirisLive or AcqirisDemo
Operating System: Microsoft Windows 2000/XP including 2003 Server, Wind River VxWorks 5.5.1 and 6.4, and
Linux with kernels 2.4 and 2.6. Support for Windows 95/98/NT4 is included “as is” since these operating
systems are no longer supported by Microsoft.
Hard Drive Space: 20 MB Minimum
CD Drive (or any method to copy the software installation files from CD to the hard drive such as LAN, floppy
drive, etc.)
LabVIEW: A driver is available for National Instruments LabVIEW versions 7.1or 8.0
User Manual: Agilent Acqiris 10-bit Digitizers Page 7 of 43