User`s guide

544
Troubleshooting the LAN Connection
Troubleshooting the Initial Connection
Troubleshooting in an MS Windows
environment
1 Verify the communications link.
Verify the communications link between the PC and the logic analyzer
using the ping utility or other similar echo request utility.
To aid in troubleshooting, go to the Ethernet Statistics menu under
LAN Settings on the logic analyzer. You can view transmit and receive
activity on this menu. If needed, refer to "Network Status Information"
in this chapter for more information about the Ethernet Statistics
menu.
If the ping utility is not available on the PC (the icon does not appear),
then this is an indication that the NFS software is not properly
installed. Reinstall the NFS software and attempt to verify the
communications link.
The syntax of the ping command varies with the NFS software used.
Usually, the command requires at least the IP address. If the syntax
permits a specified number of echo requests, then specify 10 as the
number of echo requests. Refer to your NFS software documentation
for more information.
•Normal Response
A normal response to the ping will be a total of 9, 10, or possibly 11 packets
received if 10 echo requests were specified. Because the number of
packets received depends on your network traffic and integrity, the normal
number might be different for your network.
For every packet transmitted and received because of the ping command,
the Transmit Successful and Receive Successful fields in the Ethernet
Statistics menu increases by 1.
Go to step 2, "Attempt a remote NFS mount."