User guide

Fragment Library Preparation Using the AB Library Builder

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System: 5500 Series SOLiD

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Systems User Guide

Chapter5 Troubleshooting

Instrument error codes

If an extraction run is interrupted by an error, you cannot resume the interrupted run.

Follow the procedure below to resolve the error before you start a new run.

If you observe an error code:

1. Make a note of the error code, including the line number. Common error codes

are listed in the following table:

2. Press ESC to return to the Main menu.

3. If there are tips attached to the nozzles, press 1 to select the Manual screen, then

press 2 to return the tips to the original position.

4. Power OFF the instrument, remove the protocol card, wait 5 minutes, insert the

protocol card, then power on the instrument.

5. Run the axis test (refer to the AB Library Builder

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System User Guide).

6. If the axis test:

• Is successful, start a new extraction run. Use new samples and plastics where

required.

•Is not successful, contact Technical Support (“Obtaining support” on page

81).

Code Problem Code Problem

10 Failed return to origins, protocol cannot run 22 M axis time out, protocol in run

11 Limit error, protocol can not run 23 Y axis time out, protocol in run

12 Failed to return to Z Axis, protocol in run 24 Open door in motion

13 Failed to return to P axis, protocol in run 25 Abnormal input from bottom sensor in motion

14 Failed to return to M axis, protocol in run 26 Failed to initialize heating block

15 Failed to return to Y axis, protocol in run 27 Failed to initialize motion control board

16 Z axis limit error, protocol in run 110 System error; (Assigned greater than 10)

19 Y axis end limit, protocol in run

20 Z axis time out, protocol in run

21 P axis time out, protocol in run