Technical data
Troubleshooting 5
Getting Started Guide 101
Returning a test set for Service
Calling Agilent Technologies 
Agilent Technologies has offices around the world to provide you with complete support 
for your test set. To obtain servicing information or to order replacement parts, contact 
the nearest Agilent Technologies office listed in the following table. In any 
correspondence or telephone conversations, refer to your test set by its product number, 
full serial number, and software revision. 
Press 
System, Show, System, and the product number, serial number, and software 
revision information is displayed on your test set screen. A serial number label is also 
attached to the rear panel of the test set.
Locations for Agilent Technologies
Americas
Canada 
+1 877 894-4414
Brazil 
+55 11 3351-7012
Mexico 
+001 0800 254-2440 ext 2610
United States 
+1 800 829-4444 
Press # then 3
Africa & Middle East
Israel 
+972 3 9288 600
South Africa 
+2712 678 9200
Turkey 
+90-312-466 8212
Asia & Pacific
Australia 
1 800-225-574
China 
800-810-0189 / 400-810-0189
Hong Kong 
800-938-693
India 
1-800-11-2626
Japan 
0120-412-766
Korea 
080-769-0800
Malaysia 
1 800-888-848
New Zealand 
64 4 570 248
Philippines 
+632 850-4347/49
Singapore 
1 800-375-8100
Taiwan 
0800-047-866
Thailand 
1 800-291-222
Vietnam 
120-65-201
Europe 
Denmark 
45 45 80 1215
Finland 
010 855 2100
France 
0825-01-07-00
Germany 
+49 (0) 7031 464 6333
Italy 
+39 02 9260 8484
Netherlands 
+31 0 20 547 2111










