User manual
Identifying Transmission Problems
7-6
7Identifying Transmission Problems
The following table shows symptoms and solutions to problems that can occur when 
transmitting an ECG.
Unable to store ECG  A fault exists in the storage 
hardware.
Call Agilent service
Unable to retrieve ECG A fault exists in the storage 
hardware.
Call Agilent service
Table 7-5 Transmission Problems and Solutions  
Message Likely Cause Possible Solutions
Telephone busy, re-dialing Busy telephone number Cardiograph will automatically 
re-dial, waiting 30 seconds 
between attempts.
No answer, re-dialing Remote modem not connected
Cardiograph modem is set to 
give up after too few rings
Report problem to remote site.
Check configuration of modem 
register S7. See your modem 
documentation for more 
information.
Check telephone cable No dial tone Check the connection to the 
telephone system.
Be sure the telephone system is 
in operation.
Replace the telephone cable.
Table 7-4 Storage Problems and Solutions (Continued)
Message Likely Cause Possible Solutions










