User manual

Identifying Transmission Problems
7-7
Chapter 7
Troubleshooting
Check modem or cable No power to modem, or poor
modem cable connection
Check that the modem is turned
on. Check the data
communication cable
connections between the
modem and the cardiograph.
Check cable Poor cable connection between
cardiograph and the Agilent
M1765A ECG Manager system
Check all cable connections.
Replace cable.
No modem at remote site Remote site answered, but no
modem carrier was detected, or
a fax machine answered.
Verify transmission type with
remote site. Check telephone
number. Re-try transmission
No fax at remote site. Remote site answered, but no
fax machine was detected, or a
modem answered.
Verify transmission type with
remote site. Check telephone
number. Re-try transmission
Check modem configuration Incompatible or improperly
initialized modem
Verify the modem initialization
string.
Refer to modem specification
section in Appendix B. Verify
that your modem is compatible.
Incompatible fax machine at
remote site
The fax machine at the remote
site is not a group III device.
Transmission requires a group III
fax machine at remote sites.
Transmission stopped
unexpectedly. X of N ECGs sent.
Cable/ modem problem, Press
any key to continue.
No power to modem, or poor
modem cable connection
Check that there is power to the
modem. Check the data
communication cable
connections between the
modem and the cardiograph.
Call the other location to verify
their modem is functioning
correctly.
Table 7-5 Transmission Problems and Solutions(Continued)
Message Likely Cause Possible Solutions