User`s guide
Identifying Transmission Problems (Options #A05 or StressWriter only)
6-8 Troubleshooting
Check modem or cable No power to modem, or 
poor modem cable connec-
tion.
Check that the modem is 
turned on. Check the data 
communication cable 
connections between the 
modem and the cardio-
graph.
Check cable Poor cable connection 
between cardiograph and 
TraceMaster system.
Check all cable connec-
tions.
Replace cable.
No modem at remote 
site
Remote site answered, but 
no modem carrier was 
detected, or a fax machine 
answered.
Verify transmission type 
with remote site. Check 
telephone number. Re-try 
transmission.
No fax at remote site Remote site answered, but 
no fax machine was 
detected, or a modem 
answered.
Verify transmission type 
with remote site. Check 
telephone number. Re-try 
transmission.
Check modem configu-
ration
Incompatible or improp-
erly initialized modem.
Verify the modem initial-
ization string.
Refer to modem specifi-
cation section in Appen-
dix A. Verify that your 
modem is compatible.
Incompatible fax 
machine at remote site.
The fax machine at the 
remote site is not a group 
III device.
Transmission requires a 
group III fax machine at 
remote sites.
Table 6-4: Transmission Problems and Solutions (Options #A05 or StressWriter only)  
Message Likely Cause Possible Solutions










