Technical data
Troubleshooting 4
7000 Series Oscilloscopes Service Guide  77
To check the 7000A Series oscilloscope power supply
1 Disconnect the power cord from the oscilloscope. Then 
remove the oscilloscope cover. 
2 Connect the negative lead of the multimeter to a ground 
point on the oscilloscope. 
3 Connect the power cord and turn on the oscilloscope.
4 Measure the power supply voltage at J3200, pin 9 on the 
system board. See Figure 12 on page 75. The voltage should 
be 15 V ±10%. 
• If the voltage is not correct, continue to the next step. 
• If the voltage is correct, the power supply is good.
5 Disconnect the cable from the system board and check the 
voltage between pins 9 & 5 of the connector coming from the 
power supply.
6 If it is less than 14 V, the problem is in the cable or the power 
supply. Remove the cable and test it for shorts or opens using 
the DMM. Replace the defective assembly.
7 If the voltage is 15 V ±10% only when the cable is 
disconnected from the system board, then test the system 
board. 
CAUTION
USE AN EXTERNAL FAN TO AVOID OVERHEATING COMPONENTS !
When you remove the oscilloscope cover and main shield, use an external fan to 
provide continuous air flow over the heat sinks. Air flow over the heat sinks is 
reduced when the cover and main shield are removed, which leads to higher than 
normal operating temperatures. Have the fan blow air across the system board 
where the heat sinks are located. Otherwise, damage to the components can 
occur.
If the cover of a 7000A Series oscilloscope is removed but the main shield remains 
installed and the bottom holes are not blocked, the instrument will cool properly. 
7000 service guide.book Page 77 Thursday, October 16, 2008 12:18 PM










