Troubleshooting guide

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Instrument Operating System
User Accounts
User Accounts
User login
The default user account that ships from the factory is “Instrument” with the
password “measure4u”. This user is a member of the Power Users group. Using the
Instrument account you can perform the following operations:
• Install software
• Configure network and printer access
• Access files on the instrument that are accessible to the Power Users group
• Run applications that are accessible to the Power Users group
Administrator login
The “Administrator” account ships from the factory with the password “agilent4u”.
Using the Administrator account you can perform the following operations:
• Install software
• Configure network and printer access
• Access all files on the instrument
• Add or change user accounts and passwords
• Change Windows settings
• Run any application
AgilentOnly user account
The instrument contains a user account called “AgilentOnly” that can be used by
Agilent’s customer support in the event that the Administrator password was
changed and has since been lost or forgotten. You must not remove or modify the
AgilentOnly account.
Agilent service user accounts
User accounts are defined for Agilent’s use if it is necessary to service the
instrument.