User's Manual

37HORUS USER MANUAL
All merchandise must be fully insured with the correct postage;
AGM Global Vision will not be responsible for improper postage
or merchandise that becomes lost or damaged during shipment.
When sending product back, please clearly write the RMA# on the
outside of the shipping box. Please include a letter that indicates
your RMA#, the Customer’s Name, a Return Address, reason for
the return, contact information (valid telephone numbers and/or an
e-mail address), and proof of purchase that will help us to establish
the valid start date of the warranty. Product merchandise returns
that do not have an RMA# listed may be refused, or a significant
delay in processing may occur. Estimated Warranty service time
is 10-20 business days. The End-user/Customer is responsible
for postage to AGM Global Vision for warranty service. AGM
Global Vision will cover return postage/shipping after warranty
repair to the End-user/Customer only if the product is covered by
the aforementioned warranty. AGM Global Vision will return the
product after warranty service by domestic UPS Ground service
and/or domestic mail. Should any other requested, required, or
international shipping methods be necessary, the postage/shipping
fee will be the responsibility of the End-user/Customer.
For service, repair or replacement, please contact:
AGM Global Vision, LLC
173 West Main Street
PO Box 962
Springerville, AZ 85938
Tel. [phone]
[e-mail]
www.agmglobalvision.com