User Guide

16
TROUBLESHOOTING
1. CCS-USB does not control my camera.
• Make sure driver is installed properly.
• Check Camera ID and Baudrate.
• Check if the connected camera supports VISCA protocol.
• Check if Power LED is on.
• Check cable connections and pin assignments.
2. Does CCS-USB require power adapter?
• CCS-USB acquires power through USB cable. Additional power is not required.
3. How do I control multiple Adapter?
• Daisy chain connection is required to control multiple cameras. Make sure that camera support daisy chain connection.
• CCS-USB allows up to 7 VISCA devices.
4. Can I use AIDA software with other control devices?
• AIDA software requires CCS-USB to function properly.
5. What is the maximum cable distance?
• S-232 standard is limited up to 15 m(S0 ft). If the cable is longer than the limit, then CCS-USB may not respond properly.
• RS-485 standard is limited up to 1,200m(4,000 ft).
6. Does CCS-USB work with any VISCA compatible products?
• Most of VISCA compatible products will work with CCS-USB.