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REPAIRS PROCEDURE
Should you experience any faults on your Aim product, please adhere to the following
procedure to have the fault rectied speedily and professionally.
You can return the product to the store.
Call the Pick n Pay CUSTOMER CARE number on 0860 30 30 30 (only in South Africa) to
report the fault and make arrangements for the next steps.
Note: Should you live in an outlying area or outside South Africa, it may be necessary to
return the product to the store nearest to you.
COST OF REPAIRS
UNDER WARRANTY
Any items still under warranty will be repaired free of charge, as long as it complies with the
terms and conditions of the warranty (refer to “warranties” section in this manual). Any items
that need to be repaired that are NOT covered in the warranty will be for the consumer’s
expense. A quote for the repair/replacement of these items will be provided to the consumer
for approval prior to repairs being conducted.
OUT OF WARRANTY
Any items that need to be repaired once the warranty has expired will be for the consumer’s
expense including call out fees. A quote for the repair/replacement of these items will be
provided to the consumer for approval prior to repairs being conducted.
Raymond Ackerman
Founder of Pick n Pay
Product of China
CUSTOMER CARE
Sharecall: 0860 30 30 30
ONLY IN SOUTH AFRICA
customercare@pnp.co.za