FAQ

again.If neither the bottom roller brush nor the rear wheels are stuck, or if the alarm still
sounds after cleaning, then contact customer service for assistance.
Q: Will the device get stuck by the drain at the bottom of the pool?
A: The obstacle clearance height of the device is 9mm. If there is a drain higher than 9 mm at
the bottom of the pool, the device is likely to get stuck, in which case you will need to manually
free it. When using the device, please close the pool drain to prevent the device from being
stuck by it.