834174 E P0513AZ IS SERIES Commercial & Security IP Video Intercom system Standard (IP) System GETTING STARTED OPERATION MANUAL SETTING AND ADJUSTMENT USING THE SYSTEM APPENDIX Thank you for selecting Aiphone for your communication and security needs. Please read this manual and the separate “SETTING MANUAL” carefully before setting and using this system. * Please make sure to read this manual for safe and correct use of the system, and keep it in a safe place for future reference.
CONTENTS INTRODUCTION .......................... 4 USING THE SYSTEM .................... 21 PRECAUTIONS ........................... 4 CAUTION ....................................... 4 RECEIVING AND ANSWERING A CALL ON THE MASTER STATION .................................... 21 GENERAL PRECAUTIONS ........... 4 Receiving a call ........................... 21 WARNING ...................................... 4 Notes on using this system ......... 5 Notices ...........................................
Calling another station (direct voice call) ........................ 35 Monitoring ................................... 36 ■ Monitoring...........................................36 ■ Scan-monitoring .................................36 Viewing video images at the target station ............................... 36 Paging ......................................... 37 Chime paging ............................. 37 OTHER FUNCTIONS .................. 38 Communicating with telephone (North America only) ............
INTRODUCTION The IS system is a commercial and security video intercom system especially designed for applications in facilities such as office buildings, factories, schools, hospitals, and prisons. Installed separately from conventional general-purpose internal communications systems, the IS system can be used as a video door entry system, emergency announcement system, rescue assistance system, urgent call system, public announcement system, and access control system.
10. The unit becomes inoperative during power failure. 11. In areas where broadcasting station antennas are close by, the intercom system may be affected by radio frequency interference. 12. All the units, except for door station, is designed for indoor use only. Do not use outdoors. 13. This product, being a control unit of door release, should not be used as a crime prevention device. 14.
GETTING STARTED PART NAMES Color monitor master station Color monitor master station (IS-MV) Color monitor IP master station (IS-IPMV) ■ Control panel Handset (→P. 23) Hook switch Speaker Call tones and communication sounds are heard from this. Color LCD monitor See the next page for details. Status LED (red) Indicates the current status of the master station by lighting up or blinking in red (while initializing the system, being called, communicating, etc.).
■ Monitor Display item examples List of stations, zones and/or remote sites (→P. 30) The list of the stations, zones and/or remote sites you searched for is shown here. Stations, zones and/or remote sites are displayed either by number and/ or name depending on the setting on the "INITIAL SETTING". * “NOT AVAILABLE” appears in the list when a corresponding station, zone or remote site is not detected. List page no. (→P.
Display examples [Standby mode] * The monitor with no display (black) may also be in the standby mode. [When called from a room sub station] Station no. and name (or remote site no. and name) of the calling station Date, time, station no. and name of this master station The calling station type image (or remote site symbol image) Key map for selecting the search items If the target station or calling station is an audio door station, room sub station or master station, no video image is displayed.
Vandal-resistant door station Vandal-resistant video door station (IS-DV) IP vandal-resistant video door station (IS-IPDV) (surface-mount) Camera (→P. 24) Captures images to display on the monitor of the master station. Microphone Sends sounds from the door station to the master station. White light LED Lights up automatically when a call operation is made on this unit at night. Speaker Outputs sounds from the master station. Name plate (with backlight) Write down a name on the plate.
Room sub station Room sub station (IS-RS) (Front) Handset (→P. 21) Speaker Outputs sounds from the master station. Hook switch Call button (→P. 21) Calls the preset master stations. Transmit LED (red) Lights up in red while your voice is heard at the target station, and turns off while you are hearing the sound from the target station or no communication is made. CALL/TALK LED (red) Lights up or flashes on and off in red when calling, receiving a call, paging or chime paging.
OUTLINE OF OPERATIONS This manual mainly describes the following operations. • Operations you can do within a site (communication, transferring, paging, monitoring, door release, etc.) • Operations you can do between sites (communication, transferring, paging, door release, etc.) • Telephone operations and other telephone-related operations (North America only) Telephone : Control office, etc.
Communication • On a sub station (door station or room sub station), you can call up to 20 preset master stations in your site at the same time. Or you can call up to 19 master stations in your site and a remote site (up to 20 master stations at the remote site). • On a master station (IS-MV), you can select a call from the list of incoming calls and answer it. • On a master station, the communication method can be selected from the hands-free mode, the press-to-talk mode, or using the handset. (→P.
Paging On a master station, you can initiate paging or chime paging to the selected zone(s). All the stations previously registered to the zone(s) receive the paging or chime. (→P. 37) * You can also call another master station or a sub station in your site individually by direct voice call. The receiver can reply in the hands-free mode. * You can also make paging or chime paging to the registered external speaker(s).
Door release On a master station, you can unlock the door associated with a sub station call in which a door release device is connected. (→P. 27) * You can also unlock the door (door release device) connected to a sub station in a remote site depending on the setting.
SETTING AND ADJUSTMENT MASTER STATION SETTINGS AND ADJUSTMENTS Make the basic and initial settings and adjustments on a master station after the system settings are completed. Make the settings and adjustments to all of the master stations individually. NOTE: First change the display language for the monitor screen to the language you need. (→ P. 16) Setting items You can make the settings and adjustments for the following items.
The setting screen appears. Setting the display language When the master station is started up for the first time, the [DISPLAY LANGUAGE] setting screen appears on the monitor. The display language for the monitor screen is set to English as default. First change it to the language you need as follows. IS-IPMV 2 (Pan & Tilt control button) repeatedly to Press select [BRIGHTNESS] (so that it is highlighted). 3 Press repeatedly to change the level.
* When [BACK] is displayed, pressing Initial settings [INITIAL SETTING] SETTING will return to the setting screen. Make the initial settings before beginning to use the master station. You can set the following items under [INITIAL SETTING]. ■ [DOOR CALL TONE] ■ [ROOM SUB CALL TONE] 001 A ■ [COMMUNICATION METHOD] B ■ [DISPLAY] C ■ [SPEED DIAL] D E F ■ [TRANSFER] 002 ■ [PRIVACY] G (See A - G below for details on each item.) Basic setting procedure 1) Press SETTING in the standby mode.
B Setting the communication method for using the microphone and speaker [COMMUNICATION METHOD] You can select the communication method for using the microphone and speaker between HF (hands-free) and PTT (press-to-talk). 1 Press repeatedly to select [COMMUNICATION METHOD] (so that it is highlighted), and then press ZOOM/WIDE to select. 2 Press ZOOM/WIDE , then press repeatedly to select [HF] or [PTT] (so that it is highlighted), and then press ZOOM/WIDE to decide on the selected one.
E Setting the call transferring [TRANSFER] You can make the following settings for transferring calls. Sub item [CALL TRANSFER] [TRANSFER DESTINA] (Transfer destination) [TRANSFER DELAY] [SCHEDULE DESTINA] (Schedule destination) [SCHEDULE TEL TRANSFE] (schedule telephone transfer) 3 Make the settings on each sub item as follows. [CALL TRANSFER]: repeatedly to select ON or OFF, and then Press press ZOOM/WIDE to decide on the selected one.
[TELEPHONE TRANSFER]: 3 Press repeatedly to select ON or OFF, and then press ZOOM/WIDE to decide on the selected one. [PRIVACY MODE]: Make the settings on each sub item as follows. * When "ON" is selected, the LED on TRANSFER lights up (red). [SCHEDULE TEL TRANSFE] (Schedule telephone transfer): Press repeatedly to select ON or OFF, and then press ZOOM/WIDE to decide on the selected one.
USING THE SYSTEM RECEIVING AND ANSWERING A CALL ON THE MASTER STATION The following describes the communication method using this system. * When receiving a call from a remote site, the operation methods are the same as described below, however it may take a longer time for some operations and their responses. For example, there may be a time difference between a call starting at a remote site and the call tone ringing on the target master station in your site.
■ Communication in the press-to-talk mode Answering a call The maximum duration of communication is preset in the System setting. (It can be set to a maximum of 10 minutes.) 1 Answer the call in one of the following ways. (Available when "COMMUNICATION METHOD" is set to "PTT" in the "INITIAL SETTING") 1) Press TALK momentarily.
■ Communication by using the handset 1) Lift the handset and you can communicate with the handset. * You can also communicate in the press-to-talk mode by pressing and holding TALK . About the priority The order of priority for two or more actions (communication, calling, paging, monitoring, etc.) performed at the same time is as follows depending on the priority setting.
Viewing video images at a video door station You can view video images at the target station when receiving a call from or communicating with a video door station, or monitoring a video door station in your site. The video images can be adjusted as necessary by using the following functions on the master station. ■ Switching Zoom/Wide The display mode on the monitor can be switched between zoom and wide by each press of ZOOM/WIDE .
■ Adjusting images To restore the image before adjustment If the image on the monitor is difficult to see, you can adjust the image. Press ADJUST again. 1 Press ADJUST when the image is difficult to see. The icon is cleared and the image before adjustment is restored. NOTE: Pressing ADJUST at night may make visitors' faces easier to see, but may also make moving objects more difficult to see. The backlight or night sensitivity is automatically adjusted.
Transferring to another master station You can transfer a call received from a sub station to another master station while communicating with it (communication transferring), as well as setting calls to be automatically transferred in the "INITIAL SETTING". * For a call from another master station, you can transfer it when you are communicating with it. However, you cannot transfer the communication to a remote site.
Door release You can release the door lock while being called from, communicating with, or monitoring a sub station if a door release device is connected to the station. Press while being called from, communicating with, or monitoring the sub station. Using the PRIVACY function The PRIVACY function of a master station prevents you from being heard by other master stations (in your site) or remote sites that call you.
PERFORMING CALLING, MONITORING, PAGING AND CHIME PAGING ON THE MASTER STATION The following describes how to operate the master station to perform calling, monitoring, paging and chime paging. * If your standard (IP) system includes a PC master station (IS-SOFT), refer to the “OPERATION MANUAL” for the PC master station (IS-SOFT) for details about operating it.
[In the SEARCH LIST] 1 Press LIST or ZOOM/WIDE in the standby mode. The search items are shown in the SEARCH LIST. 2 Press repeatedly to select the target search item A to F (so that it is highlighted). GETTING STARTED SETTING AND ADJUSTMENT ZOOM/WIDE or LIST (001/002) Search items A NAME SEARCH (→P. 30) B STATIONS BY AREA (→P. 31) USING THE SYSTEM C STATIONS BY TYPE (→P. 31) D PAGING ZONE (→P. 32) E CHIME ZONE (→P. 32) APPENDIX (002/002) F REMOTE SITE (→P.
Searching for a station, zone or remote site from the list To delete the just entered character: Press . A Searching for a station or zone in your site by entering the name [NAME SEARCH] 1 Select [NAME SEARCH] either in the standby mode (→P. 28) or the SEARCH LIST (→P. 29). To enter the same characters or characters on the same dial key sequentially: (e.g.: To enter “AB”) 2 Enter a name by using the dial keys. (→P. 40) 1. Enter “A”. (Press the dial 2. Press e.g.
B Searching for a station in your site by designating an area [STATIONS BY AREA] 1 Select [STATIONS BY AREA] either in the standby mode (→P. 28) or the SEARCH LIST. (→P. 29) C Searching for a station in your site by designating a station type [STATIONS BY TYPE] 1 Select [STATIONS BY TYPE] from the SEARCH LIST. (→P. 29) All the station types are displayed in the list. 2 to select the target area from the list (so Press that it is highlighted), and then press ZOOM/WIDE to select.
D Searching for a paging zone in your site from the list [PAGING ZONE] 1 Select [PAGING ZONE] from the SEARCH LIST. (→P. 29) All the registered paging zones are displayed in the list. F Searching for a remote site as the target of calling, paging or chime paging from the list [REMOTE SITE] 1 Select [REMOTE SITE] from the SEARCH LIST. (→P. 29) All the registered remote sites are displayed in the list. 2 Press to select the target zone (so that it is highlighted). 2 * You can select up to 5 zones.
Searching for a station or zone by number using the dial keys 1 Enter the number of the station or zone in your site you want to search for by using the dial keys in the standby mode. Searching for a station, zone or remote site from the placed call or received call list You can search for a station, zone or remote site from the most recent 20 items of the call and/or (chime) paging record or reception record. * The items are displayed in the list in chronological order.
Selecting a station, zone or remote site by using the speed dial buttons Select a station, zone or remote site registered to one of the speed dials (1 to 6) simply by pressing the corresponding speed dial button. 1 Press the speed dial button to which the target station, zone or remote site is registered (highlighted). Speed dial buttons 2 34 Start calling (talking), monitoring, paging or chime paging by following the procedure for the corresponding performance. (→P.
Calling another station (direct voice call) 3 Press TALK or ZOOM/WIDE or lift the handset to start calling (talking). Follow the steps below to call a desired door station, room sub station, master station in your site, or a remote site. 1 or Search for and select the station or remote site you want to call (so that it is highlighted) in one of the search methods. (→P.
■ Scan-monitoring Monitoring You can monitor a sub station or multiple sub stations in your site sequentially (scan-monitoring) with a master station. * When monitoring a video door station, you can view the image at the station and hear the sound. When monitoring an audio door station or room sub station, you can only hear the sound at the station. You can monitor the preset stations in your site (up to 20 door stations and/or room sub stations) sequentially, each for the set duration.
Paging Chime paging The system allows you to page (transmit an announcement) the selected zone(s) and/or station(s) simultaneously. * For paging a remote site, you can page the zone registered as the target in the site. NOTE: If you use zones, register zones in the System setting on a PC in advance. 1 Search for and select the zone or remote site you want to page (so that it is highlighted) in one of the search methods. (→P.
OTHER FUNCTIONS * It may take long until the action is triggered after each operation has been made. Communicating with telephone (North America only) ■ Receiving a transfered call with telephone Calling is performed to up to 3 preset telephone numbers sequentially after the preset no-answer time has elapsed for each until it is answered. ■ Setting off chime from telephone A chime can be set off to the designated zone from a telephone. * Only internal chime sources can be used for chime.
Sending e-mails You can send e-mails to the designated mail addresses in the following events. • • • • When calling When a calling is unsuccessful When an error occurs among units When the system starts up Other functions (combined with connected external devices) ■ Activating room sub stations, IS-SS-2G audio door stations and central control units by detecting contact input Each of these events that has occurred in the previous 60 seconds is summarized and sent in an e-mail.
APPENDIX TECHNICAL PRECAUTIONS • Cleaning: Clean all the units with a soft cloth dampened with a neutral household cleanser. Do not use an abrasive cleaner or cloth. Door stations are water resistant, however clean all the units with a soft cloth dampened with a neutral household cleanser. Do not use an abrasive cleaner or cloth. • If you are experiencing difficulties in the use of the system, please check our website at http://www.aiphone.net/. (Our website does not support IPv6.
SPECIFICATIONS IP control unit (IS-IPC) Room sub control unit (IS-RCU) Power source Current consumption Ambient temperature Power source Current consumption Ambient temperature Talk channels Audio door station(s) Room sub station(s) Mounting Material Color Weight 48V DC (supplied from the power supply unit) Max.
Vandal-resistant video door station (surface-mount) (IS-DV) Power source Communication Ambient temperature Camera Minimum illumination Camera angle Mounting Material Color Weight Remarks Supplied from the central control unit or addon control unit Open voice hands-free communication -10 - 60°C (+14°F - +140°F) 1/4-inch color CMOS 5 Lux Wide: Approx.
Room sub station (IS-RS) Power source Communication Ambient temperature Mounting Electrical box Material Color Weight Supplied from the central control unit, add-on control unit or room sub control unit Handset: Simultaneous communication Hands-free: Auto-voice actuation 0 - 40°C (+32°F - +104°F) Surface-wall mount (directly to wall or electrical box) 1-gang box Flame resisting ABS resin Black Approx. 530g (1.17 lbs.) Power supply unit (IS-PU-UL, IS-PU-S) Mounting DC 48V 2.
WARRANTY Aiphone warrants its products to be free from defects of material and workmanship under normal use and service for a period of two years after delivery to the ultimate user and will repair free of charge or replace at no charge, should it become defective upon which examination shall disclose to be defective and under warranty.
This product meets the applicable Industry Canada technical specifications. The Ringer Equivalence Number (REN) is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination of an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices not exceed five.
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