Operation Manual
36
Troubleshooting
1.Wheninstallationstepmissed:
Pleaseremovethecameradriverandotherrelatedsoftwareand
followeachinstallationsteptoreinstallthecamera.
2.Whenconflictwithanothercameradrivercapturedevice:
Ifyouhaveanyothercamerainstalledonyourcomputer,
completelyremovethecameraandit'sdriverfromyoursystemto
avoidadriverconflictwithanothercameraorcapturedevice.
3.Whenunabletoinstalldriver:
WheninstallingcameradriverunderWindows98SE,you'llbe
askedtoinserta98SECD-ROM.Pleasefollowthecommandto
completetheinstallation.
4.InstallingWindowsXP
ItmaytakeseveralminutestoinstallWindowsXP.Pleasewait.
5.Whenunabletodownloadimages
Pleasere-plugthecameratodownloadimages.
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6.AdjustVGAcardwhenimagecolorisnotfullysaturated:
Pleasefollowtheoperationsteps
Gotocontrolpanel\doubleclick“Display”\clickon“settings”\
clickon“Colors”\choose“Highcolor”or“Truecolor”.
7.PleaseadjusttheaccelerationfunctionofVGAcardwhen
unabletoplayimagesinVideoConferencingmodeorinAVI
mode.
Pleasefollowtheoperationsteps
Gotocontrolpanel\doubleclick“Display”\clickon“Settings”\
clickon“Advanced”\clickon“Proformance”or
“Troubleshooting”\setthe“Hardwareacceleration”from“Full”to
“None”.
8.IftheSmartCam2Megacan'tlaunchautomatically,pleaserefer
tothestepsinthenextpage.
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