User Manual

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Airaya
WirelessGRID
-
300 Backhaul Radios
How to Get Help
AIRAYA offers several customer support options to assist you with
difficulties you might experience with your WirelessGRID-300 wireless
bridge:
Worldwide Web Support
The AIRAYA web site (www.airaya.com) provides quick and easy answers
to common technical questions. Youll find a complete Knowledgebase, a
variety of technical documents, product manuals and literature, and other
helpful information. Most materials can be found in the support area.
Contacting AIRAYA
Contact your AIRAYA distributor or dealer before you call AIRAYA. They
are familiar with your needs and will generally be able to provide you with
the fastest and most comprehensive support. If they are unavailable or
unable to answer your questions, then contact AIRAYA directly by one of
the methods listed below.
Before contacting our technical support team, please create a copy of the
“Current Settings” tab using your web browser and the instructions in this
manual. If you are not able to run the web-based configuration utility,
then write down any error messages you see on-screen and contact
AIRAYA at the appropriate support number list above.
AIRAYA Contacts
Phone (866) 224-7292 (U.S.)
(408) 776-2846 (international)
Skype AIRAYA_Support
Fax (408) 776-3339
E-mail support@airaya.com
Web site www.airaya.com
IMPORTANT NOTE
Free support is only available to registered users. Register via the AIRAYA
web site (www.airaya.com) in the support section. Support is available 24
hours a day.