Use and Care Guide
9
TROUBLESHOOTING
Trouble
Probable Cause
Remedy
Digital display not
illuminated.
• No Power.
• Power button has not
been depressed.
• Check 120 volt power source.
• Press power button once to
turn on.
Fan not operating
(digital display is
illuminated).
• Room 3% or more below
SET humidity level.
• Bottles are empty.
• Raise SET humidity level if
desired.
• Increase fan speed.
• Fill humidifier with water.
Fan running
continuously.
• SET humidity level is
65%.
• ROOM humidity level
has not reached 1% or
more above SET
humidity level.
• A SET humidity percentage of
65% operates fan continuously.
Adjust SET level between 25%
- 60%.
• Continue to run until desired
humidity level is achieved. This
may take up to 48 hours initially.
Poor evaporation of
water.
• CHECK FILTER (CF)
message flashing.
• Mineral buildup on filter
(wick).
• Change to new wick
NOTE: Local water varies from
area to area and under certain
conditions minerals will build up
more rapidly in the wick.
• Unplug unit for 1-2 minutes to
reset CF function
Neither bottle
emptying.
• Unit is not level
• Bottle valve stem is not
positioned correctly
• Dirty wicks.
• Ensure unit is placed on level
area
• Check orientation of bottles.
Reposition so that bottle
valve stem is depressed by
post in bottom of cabinet.
• Change to fresh wicks
Left bottle not
emptying.
• Right bottle contains
water.
•The humidifier is designed so
that right bottle empties first.
• Ensure unit is level
Water leaking from
unit
• Bottle caps not properly
tightened or situated
• Check that valve stem is secure
and bottle cap is tight and
correctly aligned in base.
Control panel does
not respond to input.
Display shows CL
• Control lock feature has
been turned on to
prevent changes in
settings.
• Press Humidity and Speed
buttons at same time for 5
seconds to deactivate feature.
Display flashes “20” • Room Humidity is
lower than 20%.
• Will read actual humidity when
level comes up to 25%.
Display flashes ”—“ • Unit initiating.
• Room humidity is over
90%.
• Room humidity will display after
initiation is complete.
• Will remain until humidity drops
below 90%.