Raven X EV-DO User Guide Version 2.34 - April 2007 Copyright © 1993-2007 AirLink Communications, Inc. All rights reserved.
Information in this document is subject to change without notice. ©Copyright AirLink Communications, Inc., 1993-2007. All rights reserved. WARNING The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. Important Notice Because of the nature of wireless communications, transmission and reception of data can never be guaranteed.
Contents Introduction to Raven X EV-DO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 EV-DO Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Establishing an Internet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Dynamic vs. Static IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents TCP PAD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24 Hybrid Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24 Public and Private Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25 Internal DHCP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents AT Command Listing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52 Information and Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Misc (Miscellaneous) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Serial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents LIMITATION OF LIABILITY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126 General Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127 Frequently Asked Questions and Technical Support . . . . . . . . . . . . . 128 FAQ Topics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CHAPTER 1 Introduction to Raven X EV-DO The Raven X's rugged form factor is ideal for industrial and commercial applications that require real-time communications. The Raven X provides cellular data communications for a variety of applications, such as primary or backup Internet connectivity, public safety, traffic control, traffic metering, and more. FIGURE 1.
Introduction to Raven X EV-DO In addition to the primary broadcast and receive antenna port (SMA, labeled Antenna), the Raven X EV-DO is equipped with a secondary receive diversity antenna port (SMA, labeled Rx Div). While use of the receive diversity antenna is optional, receive diversity can provide improved bandwidth throughput and increased coverage, particularly in fringe network areas or mobile environments. Use of receive diversity is optional.
Introduction to Raven X EV-DO Dynamic vs. Static IP Addresses As stated above, when your Raven X registers on Verizon’s network, it receives an IP address. There are two types of addresses on networks: dynamic and static. • Dynamic addresses are assigned on a “need to have” basis. Your Raven X might not always receive the same address each time it connects with Verizon.
Introduction to Raven X EV-DO Common Uses for the Raven X The Raven X’s rugged construction and cellular connection make it ideal for use in remote and/or industrial locations. FIGURE 3. Backup connection to the Internet FIGURE 4. Financial Point of Sale and Kiosk FIGURE 5. Automation and Telemetry Raven X EV-DO for Verizon - User Guide, version 2.
CHAPTER 2 Activating the Raven X Your Raven X needs specific parameters before it can operate on the EV-DO network. Automatic Activation One of the special features of your Raven X EV-DO and the Verizon network is the ability to activate itself automatically. When you first power on the Raven X, the modem will check to see if it has been activated with account data.
Activating the Raven X If Automatic Activation was successful, you do not need to use the Wizard to activate your modem. The latest Raven X Setup Wizard and Quick Start guide are on the product CD included with your modem and are available from the AirLink web site, http:// www.airlink.com/support. Once it has been installed, to use the Wizard, select Start, then All Programs, then AirLink Communications, and then select Setup Wizard. Setup Wizard FIGURE 1.
CHAPTER 3 Utilities for the Raven X AirLink offers a suite of utilities to optimize your Raven X’s performance, allowing you to remotely view status and make changes to the configuration as needed. • AceView • AceNet • Wireless Ace • Modem Doctor This section of the Raven X User Guide covers basic information about these utilities. For additional information on a specific application and how to use it, please refer to the user guide for the specific utility.
Utilities for the Raven X When you use DUN to connect to your Raven X, AceView can monitor and maintain the DUN connection. The DUN connection features are not available with Windows NT or Windows 98. Refer to the AceView Guide for information on how to connect using serial for Windows NT or Windows 98. Wireless Ace Wireless Ace enables modems equipped with ALEOS to be monitored and configured locally or remotely.
Utilities for the Raven X AceNet AceNet is a full featured application that you can use to monitor several AirLink modems at the same time, use a template from Wireless Ace to change the configuration in all of them simultaneously, keep the modems up-to-date with the latest firmware and/or PRL by updating them over the air, periodically log the modems’ Status parameters, and even graphically chart the logged parameters to see trends or other over time information.
Utilities for the Raven X Modem Doctor Modem Doctor is a troubleshooting and diagnostics utility. This utility will allow you to get a log file of the Raven X activity which you can then send to AirLink support, erase the current configuration completely, and temporarily set the Raven X to a known configuration to aid in trouble shooting (SOS mode). FIGURE 5. Modem Doctor Raven X EV-DO for Verizon - User Guide, version 2.
CHAPTER 4 IP Manager and DNS If you have a fleet of AirLink modems or even if you only have one, it can be difficult to keep track of the current IP addresses, especially if the addresses aren’t static but change every time the modems connect to Verizon. If you need to connect to a modem, or the device behind it, it is so much easier when you have a domain name (car54.mydomain.com, where are you?).
IP Manager and DNS Fully Qualified Domain Name A domain name is a name of a server or device on the Internet which is associated with an IP address. Similar to how the street address of your house is one way to contact you and your phone number is another, both the IP address and the domain name can be used to contact a server or device on the Internet.
IP Manager and DNS Dynamic Names When an IP address is not expected to change, the DNS server can indicate to all queries that the address can be cached and not looked up for a long period of time. Dynamic DNS servers, conversely, have a short caching period for the domain information to prevent other Internet sites or queries from using the old information.
IP Manager and DNS *MODEMNAME: The name you want for the modem. *DOMAIN: The domain name to be used by the modem. *IPMANAGER1 and *IPMANAGER2: The IP address or domain name of the dynamic DNS server which is running IP Manager. Note: To use the name here instead of the IP, you need to have DNS set up in your Raven X (page 15). *IPMGRUPDATE1 and *IPMGRUPDATE2: How often, in minutes, you want the address sent to IP Manager.
IP Manager and DNS Note: The IP Manager service from AirLink is currently not a guaranteed service though every effort is made to keep it operational 24/7. When using AirLink’s IP Manager servers, since there are many AirLink modems using the service, it is even more imperative to have a unique name for your modem. DNS: Using Names Instead of IP addresses The Raven X has the ability to query DNS servers in order to translate domain names into IP addresses.
IP Manager and DNS Note: If you will be using your Raven X to communicate with another AirLink modem and both are using IP Manager to translate dynamic IP addresses to domain names, it is recommended that you set *DNSUSER to the IP address for IP Manager. IP Manager’s updates occur more frequently than Verizon’s DNS servers decreasing the time between IP address change and address resolution.
CHAPTER 5 Data Communication and Host Modes The Raven X plays the part of a HOST when a computer or another device is connected to its serial or Ethernet port. The Raven X can also route data to/from the connected device to the cellular network. Note: The Raven X moves data from one port to the cellular network in a simple one-to-one routing. It does not employ a routing table or any complicated routing protocol. If you need to have one-to-many routing, you can connect the Raven X to a router.
Data Communication and Host Modes The serial port of the Raven X can be configured to enter any of the modes automatically on power up (in most cases, this is also after it has registered on the cellular network). This is done by setting the Startup Mode Default (refer to MD in the AT Command listing, page 87) to the desired mode. If this setting is non-zero, the modem will enter the specified mode after 5 seconds.
Data Communication and Host Modes If Q=1 (Quiet On), no result codes are output whatsoever, so there is no response generated by a (non query) command. If Q=0 (Quiet Off), result codes are output. The format of this output is then affected by the Verbose setting. If Quiet mode is off, the result code is affected as follows: For V=1 (Verbose mode), the textual result code is surrounded by a carriage return and new line. Any AT query response is also surrounded by a carriage return and new line.
Data Communication and Host Modes You can configure MD to have the Raven X enter PassThru on start up. FIGURE 3. Wireless Ace: MD Some internal hardware requires upwards of 20 seconds before AT commands can be entered, so be patient if there seems to be no response to AT commands. Caution: PassThru can only be exited by resetting or power-cycling the modem. This mode cannot be entered via a remote Telnet session. PassThru Mode allows only specific AT commands.
Data Communication and Host Modes FIGURE 5. Wireless Ace: Telnet Configuration PPP Mode In PPP mode, the Raven X acts as a PPP server, providing an IP address, and DNS servers (if available) to the Host. PPP mode is entered from the AT mode by using any of the following commands: AT\APPP ATDT10.0.0.1 ATDT10001 ATD#19788 or #777 CLIENT In response to any of the preceding commands, the modem will respond with CONNECT a carriage return and new line and is ready for the host to begin PPP negotiations.
Data Communication and Host Modes Slip Mode SLIP mode is entered be using the "AT\ASLIP" command. As in PPP Mode, the IP address that the host assumes is affected by the setting of *HOSTPRIVMODE. SLIP does not negotiate the IP with the host, so before making a SLIP connection, the host SLIP driver must be configured to use the IP specified by querying S110.
Data Communication and Host Modes When idle, after the time-out has occurred, the modem is in AT command mode on the serial port, and any valid AT command may be entered during this time. Note: It is best to ensure the idle time-outs for TCP and UDP are never 0 if you're going to be using auto-answer, or either PAD mode. In those circumstances, you will want the modem to close the socket if the connection goes idle for too long, particularly if the other side doesn’t normally close the connection.
Data Communication and Host Modes TCP PAD When the Raven X is in a TCP session, all characters received on the serial port are assembled into TCP packets and sent to the mode's remote IP address/port, and any packets received from the remote end of the TCP connection are disassembled and dumped onto the serial line. A TCP connection is established by one of the following methods: • Using the Dial TCP (DT) AT command (for example, ATDT192.168.3.
Data Communication and Host Modes Public and Private Mode By default, the Raven X is in Public Mode and will pass the IP address assigned by the Verizon network to the devices connected to its ports. If you need more control over which gateway address, device address, and netmask that is given out by the DHCP server, you can use the private host mode, *HOSTPRIVMODE, and set the internal network IP addresses. The Raven X will use NAT to forward packets to the end device.
Data Communication and Host Modes DHCP and Routing DHCP is built on a client-server model. The client broadcasts on the local physical subnet to find available DHCP servers (generally only one active per network).
Data Communication and Host Modes When the Raven X obtains its IP Address from the cellular provider, it also obtains Verizon’s routing information necessary to forward messages to Verizon’s routers which can then forward on from there. The Raven X then acts as a router for the device connected to it, forwarding to or from Verizon’s network. Caution: The forwards messages to and from the cellular network for only ONE device per port.
Data Communication and Host Modes Data usage using Keepalive Keepalive is an optional feature. If you frequently pass data with your modem, you most likely do not need to have Keepalive enabled. When using Keepalive, be aware that a ping moves approximately 66 bytes of data over the network and is billable by the carrier.
CHAPTER 6 Modbus/BSAP Configuration The Raven X supports Modbus ASCII, Modbus RTU, BSAP, and can also emulate other protocols like DF1 or others using its Modbus Variable feature. Modbus Overview The Modbus Protocol, developed by Modicon in 1979, provides for client-server (also referred to as master-slave) communications between intelligent devices.
Modbus/BSAP Configuration Supervisory Control and Data Acquisition (SCADA) Supervisory Control and Data Acquisition (SCADA) describes solutions across a large variety of industries and is used in industrial and engineering applications to monitor and control distributed systems from a master location. SCADA encompasses multiple RTUs, a central control room with a host computer (or network), and some sort of communication infrastructure.
Modbus/BSAP Configuration FIGURE 1. Automation and Telemetry Configuring the Raven X You can use either Wireless Ace, direct serial communication, or Telnet to configure your modem using AT commands (page 47). Configuring the Raven X at the Polling Host for Modbus on UDP This section covers a Polling Host with standard Modbus, variations may need additional AT commands. 1. Configure the listening/device ports for the host and remotes.
Modbus/BSAP Configuration FIGURE 3. 2. Wireless Ace: Device Port Configure the default mode for start-up. The default start-up mode will need to be set. In Wireless Ace, select UDP in the side menu. Select the appropriate MD mode from the drop down menu. FIGURE 4. • • • • 3. Wireless Ace: MD Configuration MD13: Modbus ASCII MD23: Modbus RTU (Binary) MD33: BSAP MD63: Variable Modbus (individual parameters are set up manually) Configure IP addresses for the Modbus IDs.
Modbus/BSAP Configuration FIGURE 5. Wireless Ace: Addr List Addresses can be entered in decimal or hex. Wireless Ace will translate hex entries into decimal. The number before the “=” is ID, the number after is the IP address. There can be a total of 100 remote ID/Local addresses entered into the modem. When using AT commands via telnet or direct serial connection, use ATMLIST for decimal IDs and ATMLISTX for hexidecimal, ex. if the ID is 27 and the IP is 123.123.123.
Modbus/BSAP Configuration With names instead of IP addresses for the Address List, the host modem will query the DNS server for the current IP address assigned to the specific name of a remote modem to send a message corresponding to the ID. When you use names instead of IP adrresses, to ensure your modems are updated quickly with the correct IP addresses for the names, you will want to set the DNS settings as well. In Wireless Ace, select DNS. FIGURE 7.
Modbus/BSAP Configuration FIGURE 8. Wireless Ace: UDP Power-up Mode 2 - Enable 20 3. Configure IP addresses for the host. If the Host modem has a static IP address, enter it in the Destination Address for S53. In Wireless Ace, select Misc in the side menu. Setting the Host modem IP address as the S53 Destination Address provides a low level security. The modem will not forward UDP traffic unless the source IP/port matches what is in S53.
Modbus/BSAP Configuration Other parameters may need to be changed, but this is dependent on the RTU type being used. As a minimum, this typically involves setting the proper serial settings to match your RTU. 5. Mount the modem at the host or with the RTU. FIGURE 10. Raven mounted in an enclosure with an RTU Raven X EV-DO for Verizon - User Guide, version 2.
Modbus/BSAP Configuration FIGURE 11. Power Connections FIGURE 12. RTU to Raven setup Raven X EV-DO for Verizon - User Guide, version 2.
CHAPTER 7 Hardware Installation Your AirLink Raven X should be mounted in a position that allows easy access for the cables so they are not bent or constricted. The LEDs on the front panel should be visible for ease of operational verification. You should ensure that there is adequate airflow around the modem but that it is kept free from direct exposure to the elements (sun, rain, etc.
Hardware Installation Use of receive diversity for EV-DO is optional. Data transmission and reception will not be adversely affected if it is not used. Connecting Power Your Raven X can be used with either DC (available in most automobiles) or 110 AC (standard US wall power) with the appropriate power adapter (available from AirLink). The power cable positive lead should be connected to the battery or power source positive terminal.
Hardware Installation FIGURE 2. Raven X indicator lights Network - Indicates a successful connection to the cellular network with an IP address given and a channel acquired. Signal - Light shows the strength of the signal and may be nearly solid (strong signal) or flashing (weaker signal). A slow flash indicates a very weak signal. Activity - Lights will flash as data is transferred to and from the Raven X on the remote network. Service - Indicates when the connection is EV-DO. Unlit indicates 1x.
Hardware Installation FIGURE 3. Wireless Ace: *POWERIN and *BOARDTEMP Raven X EV-DO for Verizon - User Guide, version 2.
APPENDIX A Modem Placement When decided on a location to install your Raven X, make sure the modem will be away from direct exposure to the elements (sun, rain, etc.). Excess cables can be bundled and tied with twistties or other appropriate binders, but the less the cable is wrapped and bound together, the better the modem will perform. Built in Mounting Tabs for Raven X The Raven X is equipped with mounting tabs so there is no need for a seperate bracket.
Modem Placement Installing a Raven with an RTU The Raven can be installed in the same enclosure with an RTU and share the power supply. The power cable positive lead should be connected to the battery or power source positive terminal. The power cable negative lead should be connected to the battery or power source negative terminal. The Raven has an internal polysilicon circuit breaker that opens at 0.5 to 1.0 amps of current. FIGURE 2. Raven / RTU FIGURE 3.
Modem Placement FIGURE 4. Raven mounted in an enclosure with RTU Raven X EV-DO for Verizon - User Guide, version 2.
APPENDIX B Specifications for the Raven X EV-DO Physical Characteristics: • Weight: 0.7 lbs • Size: height 1.4" (36mm), length 2.5" (65mm) x width 4.6" (117mm) width with mounting tabs 5.75” (146mm) 1. Primary Antenna - 50 Ohm TNC 5 2. Receive Diversity Antenna - 50 Ohm SMA 3. Ethernet: 10/100 Mbps RJ-45 4. Serial: RS-232 DB9-Female DCE (300230400 baud) 3 4 5.
Specifications for the Raven X EV-DO Environmental: • Certifications: Class 1 Div 2, parts A, B, C, & D Power Management: • • • • Low power consumption Dormant connection (idle for 10-20 seconds): 104 mA at 12 VDC Input Voltage: 9 VDC to 28 VDC Input Current: 20 mA to 350 mA Power consumption Modem Raven X 85/104 mAh 239-270 mAh 239-270 mAh Serial Port Pinouts The cable between the Raven X and a computer or other serial device needs to be wired straightthrough (pin 1 goes to pin 1, pin 2 to pin 2, e
APPENDIX C AT Commands Using Wireless Ace With Wireless Ace, you only need to find the command listed and then enter the new value in the space provided. For those commands which have specific parameters, the choices will be in a drop down menu. FIGURE 1. Wireless Ace: Entering new configuration values To set or commit the changes in the modem, use the Write button at the top of Wireless Ace interface. FIGURE 2.
AT Commands FIGURE 3. Wireless Ace: Save / Load a Template FIGURE 4. AceNet: Load a Template Raven X EV-DO for Verizon - User Guide, version 2.
AT Commands Using Telnet Terminal Emulation It is possible to communicate with the Raven X across a TCP/IP network. Telnet provides a terminal style connection to the Raven X. Most installations of Microsoft Windows come with a version of HyperTerminal (used here for specific directions), but you can use any other Telnet application, such as Putty, Terra Term, etc. Start>All Programs>Accessories>Communications>HyperTerminal 1. Choose a name for your connection, such as Raven X or AirLink.
AT Commands 4. Type AT and press Enter. You should get a reply of “OK” or “0”. To see what you are typing as you type it, you will need to turn on the echo and verbose mode. Type ATE1V1 and press Enter. If you get a reply of “OK”, then you entered the command successfully. If you get a reply of “0” or “ERROR”, try entering the command again. Note: You may need to enable Telnet Echo in your terminal emmulation application in order to see the commands you type as you type.
AT Commands FIGURE 10. 4. HyperTerminal: Comport Settings Type AT and press Enter. You should get a reply of “OK” or “0”. . To see what you are typing as you type it, you will need to turn on the echo and verbose mode. Type ATE1V1 and press Enter. If you get a reply of “OK”, then you entered the command successfully. If you get a reply of “0” or “ERROR”, try entering the command again. 5.
AT Commands AT Command Listing Symbols $QCMIP . . . . . . . . &C . . . . . . . . . . . &D . . . . . . . . . . . &S . . . . . . . . . . . &V . . . . . . . . . . . &W . . . . . . . . . . . *AUTOPRL . . . . . . *CSX1 . . . . . . . . . *DATE . . . . . . . . . *DATZ . . . . . . . . . *DBGCOMLVL . . . *DBGDHCPLVL . . . *DBGETHLVL . . . . *DBGIPLVL . . . . . *DBGPPPLVL . . . . *DNS . . . . . . . . . *DNSUPDATE . . . . *DNSUSER . . . . . *DOMAIN . . . . . . *DPORT . . . . . . . . *DU . . . . . . . . . . *ENQ . .
AT Commands: Information and Status Information and Status Most of the commands in the “Info” and “Status” groups as well as other groups have read-only parameters. They only provide information and cannot be changed using Wireless Ace (some can be changed using AT Commands with a terminal application). Note: Those commands which are not displayed with Wireless Ace may require PassThru mode. FIGURE 1. Info Group Raven X EV-DO for Verizon - User Guide, version 2.
AT Commands: Information and Status FIGURE 2. Status Group I[n] n=0 Product name (for example, Raven X Raven-E). n=1 The Raven X’s firmware (ALEOS) version, hardware ID, and copyright. n=2 The internal hardware's firmware version and relevant hardware ID. n=3 The hardware module's unique ID (ESN). n=5 View active profile (the contents of the active registers). N=5 is not displayed with Wireless Ace. *AUTOPRL Next Scheduled PRL Update.
AT Commands: Information and Status *ETHMAC? Ethernet Mac Address. *HOSTMODE? The current host mode (AT, PPP, UDP, etc.). If the Raven X is not in AT mode, telnet into the modem to execute this command. *NETCHAN? The current active EV-DO/CDMA channel number. *NETERR? The EVDO or CDMA network frame error rate. *NETIP? The current IP address of the modem reported by the embedded OEM module (generally obtained from Verizon your cellular carrier).
AT Commands: Information and Status • Data Connection Failed The Raven X failed to connect, and it is now waiting a set time interval before it attempts to reconnect. Verify settings to activate the Raven X. • Network Negotiation Fail Network connection negotiation failed. This is usually temporary and often clears up during a subsequent attempt. • Network Ready The Raven X is connected to the EV-DO network and ready to send data.
AT Commands: Information and Status • Bad Password Count Counter of the number of bad password attempts. • IP Reject Count or Log Rejected IP Data. • Versions of ALEOS, internal hardware, boot, and MSCI Versions of internally configured hardware and software. Raven X EV-DO for Verizon - User Guide, version 2.
AT Commands: Misc (Miscellaneous) Misc (Miscellaneous) This group includes configuration commands which are not specific to other groups. The commands displayed in Wireless Ace and the results of those commands depends on the model of the modem. FIGURE 1. Common : Misc OPRG=n Enables/disables over-the-air firmware upgrading of the Raven X. When AirLink releases a new verison of ALEOS, you can upgrade your remote modems with OPRG enabled. n=0 : Disables n=1: Enables S53=[method][d.d.d.
AT Commands: Misc (Miscellaneous) Examples: ATS53=T192.168.100.23/12345 ATS53=foo.earlink.com Telnet to the specified IP at port 12345. ATS53=192.168.100.23/12345 Query the specified IP at port 12345. ATS53=/12345 Query port 12345. *DATE=[mm/dd/yyyy],[hh:mm:ss] Sets and queries the clock in the unit. Either the date and time can be specified, or simply one of the two can be specified in which case the unspecified value will remain unchanged. The date and time are always specified 24-hour notation.
AT Commands: Misc (Miscellaneous) uid=user id (up to 64 bytes) *PRLDIAL=n Update the PRL by contacting Verizon. n=0 : Disabled n=1 : Update PRL. *STATICIP=d.d.d.d Set the static IP required to be received from the network. If the modem does not get this IP address from the network, it will reset the internal hardware and try again. The default is 0.0.0.0, which allows any IP address from the network. d.d.d.d=IP address Example: AT*STATICIP=192.168.1.
AT Commands: Serial Serial This group includes commands specific to the serial port. FIGURE 1. Common : Serial +++ Note: This command is not proceeded by AT nor does it require a carriage return (enter). There must be an idle time (set by S50) on the serial port before and after this command. The “+” is ASCII 0x2B. AT Escape sequence. If the Raven X is in a data mode (any mode other than PassThru), this command causes the modem to re-enter AT command mode. Cannot be configured in Wireless Ace.
AT Commands: Serial A/ Note: This command is not proceeded by AT. Re-execute last command. Cannot be configured in Wireless Ace. A Manually answer an incoming connection. Cannot be configured in Wireless Ace. D[method][d.d.d.d][/ppppp] or D[method][@name][/ppppp] Dial a connection to a remote IP and Port using method. Cannot be configured in Wireless Ace. method=P : Establish a UDP connection method=T : Establish a TCP connection method=N : Establish a Telnet connection d.d.d.
AT Commands: Serial Qn The AT quiet-mode setting. If quiet mode is set, there will be no responses to AT commands except for data queried. n=0 : Off (Default) n=1 : Quiet-mode on S23=[speed],[databits][parity][stop bits] Serial line parameters. The settings take affect after reset. speed=300 | 1200 | 2400 | 4800 | 9600 | 19200 | 38400 | 57600 | 115200 | 230400 databits=7 or 8 parity=O : Odd parity=E : Even parity=N : None parity=M: Mark stopbits=1 | 1.
AT Commands: Serial n=0 : Always assert DCD. n=1 : Assert DCD when in a data mode (UDP, TCP, PPP, or SLIP) (Default). n=2 : Assert DCD when the modem has network coverage. &Dn Set DTR mode. n=0 : Ignore DTR, same effect as HW DTR always asserted (same as S211=1). n=2 : Use hardware DTR (same as S211=0). &Sn Set DSR mode. n=0 : Always assert DSR (Default). n=1 : Assert DSR when in a data mode (UDP, TCP, PPP, or SLIP) . n=2 : Assert DSR when the modem has network coverage.
AT Commands: TCP TCP This group includes commands specific to TCP communications. FIGURE 1. Common : TCP S0=n This register determines how the Raven X responds to an incoming TCP connection request. The Raven X remains in AT Command mode until a connection request is received. DTR must be asserted (S211=1 or &D0) and the Raven X must be set for a successful TCP connection. The Raven X will send a “RING” string to the host.
AT Commands: TCP S221=n Connect Delay: n= 0 - 255 Number of seconds to delay the “CONNECT' response upon establishing a TCP connection. OR Number of tenths of seconds to delay before outputting ENQ on the serial port after the CONNECT when the ENQ feature is enabled (see *ENQ). TCPS=n TCP connection time-out (TCPS) units. Specifies a time interval upon which if there is no in or outbound traffic through a TCP connection, the connection will be terminated.
AT Commands: UDP UDP This group includes commands specific to UDP communications. FIGURE 1. Common : UDP AIP=n Allow IP address. n=0 Allow only the IP address specified in S53 to connect when UDP auto answer is enabled (S82=2). n=1 Allow any incoming IP address to connect when UDP auto answer is enabled (S82=2). Note: Always subject to any Friends filters that may be defined. HOR=n Half-Open Response - In UDP auto answer (half-open) mode: n=0 No response codes when UDP session is initiated.
AT Commands: UDP hh=01 : SLIP mode hh=02 : PPP mode hh=03 : UDP mode hh=04 : TCP mode hh=07 : PassThru mode hh=0F : PinPoint MDT hh=13 : Modbus ASCII hh=23 : Modbus RTU (Binary) hh=33 : BSAP hh=63 : Variable Modbus hh=73 : Reliable UDP hh=83 : UDP Multicast See also S53 to set the port for UDP or TCP. S82=n Enables UDP auto answer (half-open) mode. n=0 : Normal mode n=2 : Enable UDP auto answer mode. S83=n Set or query UDP auto answer idle time-out.
AT Commands: UDP *UDPLAST=n If enabled, sets S53 to the last accepted IP address through UDP auto answer. This can be used in conjunction with MD3 so that when there is no UDP session, new ethernet host data will cause a connection to be restored to the last IP accepted through UDP auto answer. . n=0 : Does not change S53 setting. (Default). n=1 : Set S53 to the last accepted IP. Note: This does not change the S53 setting in NVRAM.
AT Commands: DNS DNS This group includes commands specific to the modem being able to use domain names instead of IP addresses for other configuration options. FIGURE 1. Common : DNS *DNSn Queries the DNS addresses. Verizon provides the DNS addresses while your modem is registring on their network. n=1 or 2 First and second DNS address. d.d.d.d = IP of domain server *DNSUPDATE=n Indicates whether the modem should send DNS updates to the DNS server specified by *DNSUSER. These updates are as per RFC2136.
AT Commands: Dynamic IP Dynamic IP This group includes commands specific to dynamic DNS. Dynamic DNS allows the Raven X to use a dynamic IP (can change each time you connect) account but still allow you to use a fully qualified domain name to contact the Raven X using IP Manager (page 11) running on a server with a dynamic DNS updater. FIGURE 1. Common : Dynamic IP *DOMAIN=[name] Domain (or domain zone) of which the Raven X is a part.
AT Commands: Dynamic IP *IPMGRKEYn=[key] Sets the 128-bit key to use to authenticate the IP update notifications. If the key's value is all zeros, a default key will be used. If all the bytes in the key are set to FF, then no key will be used (i.e. the IP change notifications will not be authenticated). AT*IPMGRKEY1 is used to set the key to use with AT*IPMANAGER1, while AT*IPMGRKEY2 is used to the key with AT*IPMANAGER2. n=1 : First IP Manager server. n=2 : Second IP Manager server.
AT Commands: PPP/Ethernet PPP/Ethernet This group includes commands specific to PPP or Ethernet connections between the Raven X and a connected device. FIGURE 1. Common : PPP/Ethernet *HOSTAUTH=n Host Authentication Mode: Use PAP or CHAP to request the user login and password during PPP or CHAP negotiation on the host connection. The username and password set in *HOSTUID and *HOSTPW will be used. n=0 : Disable PAP or CHAP request (Default). n=1 : PAP and CHAP. n=2 : CHAP *HOSTNETMASK=n.n.n.
AT Commands: PPP/Ethernet d.d.d.d=IP Address *HOSTPRIVMODE=n Set or query whether a private or public (network) IP is to be used when the Host initiates a EV-DO connection to the modem. n=0 : Public (network) IP Mode: When the Host initiates a PPP connection, the host will be given the network IP address that was obtained from Verizon while registering on the network. If the network issues a new IP address, the EV-DO connection will be closed (since the IP address has changed) and has to be re-initiated.
AT Commands: PassThru PassThru PassThru Mode is used to communicate directly to the Raven X’s internal hardware. Caution: While the modem is in PassThru mode, ALEOS is disabled. If you need to connect to the Raven X while it is in PassThru mode, you will need to do so with a terminal application. Not all commands are available while the modem is in PassThru mode. FIGURE 1. Common : PassThru *CSX1=n n=0 : Data will be passed to the host.
AT Commands: PassThru \APASSTHRU Caution: This mode is not available through the remote AT telnet server. You will need to connect to the Raven X with it connected directly to your computer. Sets the modem operation to pass through mode. This mode will pass any characters received on the Ethernet port directly to the internal hardware module and output any characters from the internal hardware module out the Ethernet port. This allows direct access/configuration of the hardware module.
AT Commands: SMTP (including SMS) SMTP (including SMS) This group includes commands specific to messaging. SMS (Short Message Service) is a way to send messages via Verizon’s cellular network. Caution: Your account with Verizon may not support message sending with SMS. FIGURE 1. Common : SMTP *SMTPADDR=name] Specify the IP address or Fully Qualified Domain Name (FQDN) of the SMTP server to use. d.d.d.d=IP Address name=domain name Maximum: 40 characters.
AT Commands: SMTP (including SMS) Maximum: 40 characters. Note: Not required to use SMTP settings but may be required by Verizon. Messaging related AT Commands not Available through Wireless Ace *NETSMS2EMAIL=n Specify the SMS/E-mail server number. This maybe necessary to send an SMS message to an email address . n=SMS/E-mail server *SMTPSEND=[email][body] Sends an email to the address specified, followed by the body of the email message.
AT Commands: Other Other The commands in this group are not specific to the other group categories. The commands displayed in Wireless Ace and the results of those commands depends on the model of the modem. FIGURE 1. Common : Other DAE=n Disable AT Escape Sequence detection. n=0 : Enable +++ AT escape sequence detection. n=1 : Disable +++ AT escape sequence detection. *DATZ=n Enables or disables reset on ATZ.
AT Commands: Other *IPPING=n Set the period to ping (if no valid packets have been received) a specified address (*IPPINGADDR) to keep the modem alive (online). n=15-255 minutes n=0 : Disable pinging (default) 15 minutes is the minimum interval which can be set for Keepalive. See also *MINXMIT which can override this value. *IPPINGADDR=[d.d.d.d][name] Set the IP address or valid internet domain name for the Raven X to ping to keep itself alive (online).
AT Commands: Other *SNMPSECLVL=n Selects the security level requirements for SNMP communications as follows: n=0 : No security required. SNMPv2c and SNMPv3 communications are allowed. n=1 : Authentication equivalent to “authNoPriv” setting in SNMPv3. SNMPv3 is required to do authentication, SNMPv2c transmissions will be silently discarded. n=2 : Authentication and encryption, equivalent to “authPriv”' setting in SNMPv3.
AT Commands: Friends Friends Friends Mode can limit access to the Raven X from Verizon’s network and the Internet. Friends Mode is a basic firewall. Note: Friends mode does not block any traffic from the cellular network, wanted or not. Friends Mode will only prevent the Raven X from receiving data from those not on the Friends List. It does not prevent data from traversing the network to the modem which may billable traffic.
AT Commands: Friends 255 = allow any number 0-255 Example: 166.129.2.255 allows access by all IPs in the range 166.129.2.0-166.129.2.255. ATF? will return a list of all the current Fn settings. Raven X EV-DO for Verizon - User Guide, version 2.
AT Commands: Logging Logging This group includes commands specific to the internal log. Caution: Logging is intended for diagnostic purposes only. Extensive use of log- ging features can cause degraded modem performance. The commands displayed in Wireless Ace and the results of those commands depends on the model of the modem. FIGURE 1. Logging *DBGCOMMLVL=n Set the logging level for the host or module COM port.
AT Commands: Logging n=1 : Log errors (i.e. invalid/corrupt packets, etc.). n=2 : Log the header of all received packets. Note that this can quickly exhaust available space for the event log. n=3 : Log the header of all received and sent packets. Note that this can quickly exhaust available space for the event log. *DBGPPPLVL=n Sets the logging level for the PPP stack. Enables logging at different levels of detail.
AT Commands: Telemetry and Addr List (Address List) Telemetry and Addr List (Address List) Modbus, commonly used with telemetry devices, allows a connection via serial port to the modem (page 29). Telemetry and Addr List commands are only used when the modem is in one of the Modbus start-up modes. FIGURE 1. Telemetry FIGURE 2. Addr List (detail) Raven X EV-DO for Verizon - User Guide, version 2.
AT Commands: Telemetry and Addr List (Address List) FIGURE 3. Addr List IPL=n IP List Dial This allows access the Modbus IP list using the first two digits of the dial string. Example: ATDT1234567 would go to ID "12" on the Modbus list and use the associated IP as the destination. n=0 : Disabled n=1 : Enabled MLISTid=d.d.d.d This command is configured by the fields avaialble in the Addr List group. Enters an ID and IP address into the Modbus List. ID is a decimal value (1 to 100). id=ID d.d.d.
AT Commands: Telemetry and Addr List (Address List) n=1 This parameter is used to define the length of the RTU ID in Modbus-like protocol data packets. n=2 This parameter is used when the when the MD is set to hex 63. MVMSK=hh Modbus Variant ID Mask: Byte hex mask to use when extracting the ID. Specify which bits in the ID field to use. This parameter is used when the when the Mode Default (MD) is set to hex 63.
AT Commands: Telemetry and Addr List (Address List) Commands in other groups associtated with Telemetry Only the settings associated with telemetry are explained in this section. MDn This command can be found in the UDP group. Set to the appropriate start up mode for your telemetry configuration. FIGURE 4. MD menu n=03 : UDP n=13 : Modbus ASCII n=23 : Modbus RTU n=33 : BSAP n=63 : Variable Modbus n=73 : Reliable UDP n=83 : UDP Multicast S53=[method][d.d.d.
AT Commands: Telemetry and Addr List (Address List) Destination Address For the remote Ravens, set the destination address to the IP address or domain name (if you are using IP Manager with a dynamic IP) of the host Raven.
AT Commands: CDMA/EV-DO CDMA/EV-DO This group includes commands specific to CDMA/1x and EV-DO. FIGURE 1. CDMA/EV-DO +CTA=n Inactivity timer, in seconds. n=seconds (maximum 20 seconds) n=0 : Allows the Verizon network to determine the inactivy timer. Typical network settings cause a link to go dormant after 10 to 20 seconds of inactivity, no packets transmitted or received. This time can be shortened to release the physical RF link sooner when the application only transmits short bursts.
AT Commands: CDMA/EV-DO Caution: The modem permits 99 failures of this command during its lifetime. After that, the modem becomes permanently disabled. *EVDODIVERSITY=n EV-DO Diversity allows two antennas to provide more consistent connection. n=0 : Disabled (Default). n=1 : Allow CDMA and EV-DO related AT Commands not Available through Wireless Ace Note: You will need to put the modem in PassThru mode to use many of these com- mands and are reliant on the model number of your modem.
AT Commands: CDMA/EV-DO nam=0 num=phone number min=second number sid=0 or the system ID nid=63355 or the network ID Following writing the values, the modem must be reset. Note: If ~NAMLCK has not been successfully executed, the modem returns ERROR. Raven X EV-DO for Verizon - User Guide, version 2.
APPENDIX D Simple Network Management Protocol (SNMP) The Raven X can be configured as an SNMP agent and supports SNMPv2c and SNMPv3. SNMP Overview The Simple Network Management Protocol (SNMP) was designed to allow remote management and monitoring of a variety of devices from a central location.
Simple Network Management Protocol (SNMP) There are only three commands to set for SNMP in the Raven X: the listening port, the security level, and the trap destination. Listening Port *SNMPPORT sets the port for the SNMP agent to listen on. If set to zero, default, SNMP is dis- abled. FIGURE 1. Wireless Ace: *SNMPPORT Note: SNMP generally uses port 161, however most Internet providers (including cellular) block all ports below 1024 as a security measure.
Simple Network Management Protocol (SNMP) FIGURE 3. Wireless Ace: Changing the Raven X Password - Menu Option The current password will be pre-entered. As you type the new password and confirm it, the characters you type will be obscured by “x”. For the password, you can use numbers, letters, and/or punctuation. Caution: The password is case sensitive. “drowssaP” is not the same as “drowssap”. Trap Destination *SNMPTRAPDEST needs to be set with the destination IP and port.
Simple Network Management Protocol (SNMP) IMPORTS ObjectName FROM SNMPv2-SMI MODULE-COMPLIANCE FROM SNMPv2-CONF; org OBJECT IDENTIFIER ::= { iso 3 } dod OBJECT IDENTIFIER ::= { org 6 } internet OBJECT IDENTIFIER ::= { dod 1 } private OBJECT IDENTIFIER ::= { internet 4 } enterprises OBJECT IDENTIFIER ::= { private 1 } airlink OBJECT IDENTIFIER ::= { enterprises 20542 } general OBJECT IDENTIFIER ::= { airlink 1 } common OBJECT IDENTIFIER ::= { airlink 2 } status OBJECT IDENTIFIER ::= { airlink 3 } gps OBJE
Simple Network Management Protocol (SNMP) modemType OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-only STATUS current ::= { general 4 } aleosSWVer OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-only STATUS current ::= { general 5 } aleosHWVer OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-only STATUS current ::= { general 6 } modemSWVer OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-only STATUS current ::= { general 7 } modemHWVer OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-only STATUS cu
Simple Network Management Protocol (SNMP) otaProgrammingEnable OBJECT-TYPE SYNTAX INTEGER { disabled(0), enabled(1) } MAX-ACCESS read-only STATUS current ::= { common 2 } devicePort OBJECT-TYPE SYNTAX INTEGER(0..
Simple Network Management Protocol (SNMP) SYNTAX DisplayString MAX-ACCESS read-only STATUS current ::= { common 7 } destinationPort OBJECT-TYPE SYNTAX INTEGER(0..
Simple Network Management Protocol (SNMP) STATUS current ::= { status 2 } netChannel OBJECT-TYPE SYNTAX INTEGER MAX-ACCESS read-only STATUS current ::= { status 3 } rssi OBJECT-TYPE SYNTAX INTEGER(-125..
Simple Network Management Protocol (SNMP) STATUS current ::= { status 8 } fixObtained OBJECT-TYPE SYNTAX INTEGER { no(0), yes(1) } MAX-ACCESS read-only STATUS current ::= { gps 1 } satelliteCount OBJECT-TYPE SYNTAX INTEGER MAX-ACCESS read-only STATUS current ::= { gps 2 } latitude OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-only STATUS current ::= { gps 3 } longitude OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-only STATUS current ::= { gps 4 } END Raven X EV-DO for Verizon - User Guide, ver
APPENDIX E PPPoE: Point to Point Protocol over Ethernet PPPoE (Point-to-Point Protocol over Ethernet) allows a point-to-point connection while using Ethernet. Just like the dial up protocol on which it is based, PPPoE uses traditional username and password authentication to establish a direct connection between two Ethernet devices on a network (such as your Raven X and your computer or router).
PPPoE: Point to Point Protocol over Ethernet FIGURE 1. Wireless Ace: Connect b. When Wireless Ace has connected to your Raven X, from the groups on the left, select PPP/ Ethernet under Common. FIGURE 2. Wireless Ace: PPP/Ethernet 2 - Chap User Name (encrypted) Password (encrypted) 2 - Enabled/LAN Note: Wireless Ace shows the existing values for *HOSTUID and *HOSTPW encrypted and character padded. 3. Configure *HOSTAUTH, *HOSTUID, and *HOSTPW. a. Change *HOSTAUTH to 2. b.
PPPoE: Point to Point Protocol over Ethernet PPPoE connections can use a Service Name to differentiate PPPoE devices. You can use Wireless Ace to give your Raven X a name. a. In Wireless Ace, select Dynamic IP from the groups on the left. b. Enter a name for *MODEMNAME, such as Raven X or the ESN. FIGURE 3.
PPPoE: Point to Point Protocol over Ethernet FIGURE 6. Show All Connections b. Select Create a New Connection under Network Tasks in the menu area on the left. Select Next to start installing and configuring the PPPoE connection. FIGURE 7. Network Connections Raven X EV-DO for Verizon - User Guide, version 2.
PPPoE: Point to Point Protocol over Ethernet FIGURE 8. New Connection c. Select Connect to the Internet and then select Next. FIGURE 9. Connection Type d. Select Set up my connection manually and then select Next. FIGURE 10. Preparing the Internet Connection e. Select Connect using a broadband connection... and select Next. Raven X EV-DO for Verizon - User Guide, version 2.
PPPoE: Point to Point Protocol over Ethernet FIGURE 11. Internet Connection f. Type in a name for the connection, such as AirLink PPPoE Connection. Select Next. PPPoE The name provided here will not effect the connection in any way. It is only a label for the icon. It can be the name of your Wireless Service Provider (Verizon), your modem (Raven X), or any other designation for the connection. FIGURE 12.
PPPoE: Point to Point Protocol over Ethernet h. If you want to add a shortcut for this connection to your desktop, check Add a shortcut... Select Finish to exit the Network Connection Wizard. FIGURE 14. 2. Finish Configure the connection. After you complete the New Connection Wizard, there are a few more things you will want to configure in the connection. Raven X EV-DO for Verizon - User Guide, version 2.
PPPoE: Point to Point Protocol over Ethernet FIGURE 15. Connect a. When the Connect window opens, select Properties. Optional: On the General tab, if you gave the modem a name with *MODEMNAME above, you can type in that name as the Service Name. FIGURE 16. Connection Properties Same as *MODEMNAME configured earlier b. Select Networking. Select Settings. Remove the checks from all three PPP settings. Select OK. FIGURE 17.
PPPoE: Point to Point Protocol over Ethernet Optional: You may want to check the Options tab and change the settings for applications you might be using. The default options are generally applicable for most uses. c. Unless specifically directed to do so by Support or your network administrator, you should not need to make any changes to the options on the Networking, Security, or Advanced tabs.
PPPoE: Point to Point Protocol over Ethernet Configuring your router for PPPoE with the Raven X If your network router has PPPoE discovery, the Raven X will be discovered on the intranet through PPPoE discovery process, which uses broadcast Ethernet packets. Once found, the Raven X can be designated as the primary or failover connection.
APPENDIX F Windows Dial-up Networking (DUN) Dial-up Networking (DUN) allows a computer or other device to use the serial port on your Raven X to connect to the Internet or private network using PPP just like an analog modem using a standard phone line. Note: The Setup Wizard is the preferred method to install a modem driver and con- figure PPP for your modem. Use the instructions here only if you do not have the Setup Wizard available.
Windows Dial-up Networking (DUN) FIGURE 1. Phone and Modem Options b.In the Phone And Modem Options dialog box. Select the Modems tab. Select Add. FIGURE 2. Modems FIGURE 3. Install New Modem c. Check Don’t detect my modem; I will select it from a list and select Next. d. Select (Standard Modem Types) from the Manufacturers column, select Standard 33600 bps Modem from the Models column, and select Next.
Windows Dial-up Networking (DUN) FIGURE 4. Modem Driver e. Check Selected Ports, select the COM port the modem is connected to (commonly COM1), and select Next. FIGURE 5. Modem Port f. Once the modem driver is installed, select Finish. FIGURE 6. 3. Finish Configure the driver. a. When you return to the Phone and Modem Options window, you should see the newly installed modem “attached to” the correct COM port. Highlight the modem and select Properties.
Windows Dial-up Networking (DUN) FIGURE 7. Modems b. Select the Modem tab. Maximum Port Speed should be set to 115200 (default). Select OK to exit. FIGURE 8. Setting Maximum Port Speed Maximum Port Speed c. Select OK again to exit out of the Phone and Modem Options.
Windows Dial-up Networking (DUN) Caution: If you have an existing LAN connection, installing DUN for the modem may interfere with the LAN connection. It's recommended to disconnect your LAN connection before using a PPP connection with your Raven X. Once the DUN connection is initiated, by default, it will take over as the “default route” for network communication and specifically for Internet access.
Windows Dial-up Networking (DUN) FIGURE 11. Preparing the Internet Connection e. Select Connect using a dial-up modem and select Next. FIGURE 12. Internet Connection f. Type in a name for the connection, such as AirLink 3G Connection. Select Next. The name provided here will not effect the connection in any way. It is only a label for the icon. It can be the name of your wireless service provider (Verizon), your modem (Raven X), or any other designation for the connection. FIGURE 13.
Windows Dial-up Networking (DUN) FIGURE 14. Phone Number 10001 Optional: If you have multiple users configured for your computer, you may be prompted for Connection Availability. If you select My use only, the account currently logged on will be the only one able to use this DUN connection. h. Generally the modem takes care of the Account Information (User name and Password) for the connection, so you can leave these fields blank (unless otherwise instructed by Support).
Windows Dial-up Networking (DUN) FIGURE 16. 2. Finish Configure the connection. After you complete the New Connection Wizard, there are a few more things you will want to configure in the connection. a. When the Connect window opens, select Properties. FIGURE 17. Connect b. Uncheck Use dialing rules. Select Configure, below the Connect using line. Raven X EV-DO for Verizon - User Guide, version 2.
Windows Dial-up Networking (DUN) FIGURE 18. Modem Properties c. Select 115200 as the Maximum speed. Check Enable hardware flow control. Do not check any other option. Select OK. FIGURE 19. Modem Configuration Optional: You may want to check the Options tab and change the settings for applications you might be using. The default options are generally applicable for most uses. d.
Windows Dial-up Networking (DUN) FIGURE 20. Connection Properties - PPP Settings f. Select (highlight) Internet Protocol (TCP/IP) and then select Properties. For most configurations, you will be obtaining the IP address and the DNS server address automatically. Select Advanced. Uncheck Use IP header compression. Check Use default gateway... Select OK. FIGURE 21. Internet Protocol g. Select OK and OK again to return to the Connect window.
Windows Dial-up Networking (DUN) 2. Right-click on the AceView window to open the menu and select Connection Settings. FIGURE 22. AceView: Menu a. Select Auto Start in the DUN section. b. Select the DUN connection you have already installed on your computer from the drop down menu once you select Auto Start (you may only have 1 selection which would be preselected for you). Note: When using the DUN connection, make sure the IP Address is set to the local IP address of the modem. c.
Windows Dial-up Networking (DUN) 1. Start the DUN session. Start > Connect To > AirLink 3G Connection (or whatever you named the connection). FIGURE 24. MS Windows XP: Connect For some accounts, you need to enter the User name and Password provided by Verizon for the cellular account. You can also enter these parameters beforehand using *NETUID and *NETPW (refer to the AT Commands, page 47). 2. Connect to the network. Select Dial to connect to the modem and the cellular network.
APPENDIX G Warranty Terms and Conditions The following terms and conditions ("Warranty Terms") govern the warranty services offered to you ("Customer") by AIRLINK COMMUNICATIONS, INC. ("AirLink"), located at 3159 Corporate Place, Hayward, CA 94545, in connection with the sale and licensing of AirLink software and hardware.
Warranty Terms and Conditions Warranty Conditions Remedy If under normal use the Software and/or Hardware (collectively, the "Products") prove to have any such defect and the Customer notifies AirLink of such defect within the warranty period, AirLink, at its option, will either repair or replace the same without charge.
Warranty Terms and Conditions DIRECTLY GIVES RISE TO THE CLAIM. THIS CLAUSE WILL SURVIVE THE FAILURE OF ANY EXCLUSIVE REMEDY AND THE EXPIRATION OF THESE WARRANTY TERMS. General Conditions AirLink shall have the right to assign any or all components of these Warranty Terms without the prior written consent of the other party.
APPENDIX H Frequently Asked Questions and Technical Support Many of these questions and solutions in the following sections come from AirLink Support. Caution: Solutions should only be performed if you are experiencing the specific problem indicated and have the specific modem model number indicated. Some solutions are very specific to model numbers due to differing internal hardware. FAQ Topics Power, Antennas, and Signal Strength . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Frequently Asked Questions and Technical Support Power, Antennas, and Signal Strength What is RSSI? Why is the RSSI for my Raven X negative? RSSI (Received Signal Strength Indication) is a measurement of the strength or intensity, not necessarily the quality, of the received signal. The RSSI is measured in dBm which is the power ratio in decibel (dB) of the measured power referenced to one milliwatt (mW).
Frequently Asked Questions and Technical Support Dipole Dipole is a common antenna type connecting directly to the Raven X and extending out in a single straight wire. The short dipole antenna (also known as a “rubber duck”) is a good desktop, portable antenna for use in areas with good signal strength and low electrical interference.
Frequently Asked Questions and Technical Support The Raven X’s IP Addresses and Local Networking Why Can’t I reach my Raven X from the Internet? What is a Restricted or Private IP? On Verizon’s network, for security reasons, some accounts set up to be restricted to communication only from other devices on their network, called a Restricted IP or a Private IP. If you had two modems on Verizon’s network, they could communicate, but your computer, not using Verizon as an ISP can’t.
Frequently Asked Questions and Technical Support *HOSTPRIVIP=[IP address] - IP address assigned to computer or other end device connected directly to the modem (example, 192.168.1.8). *HOSTPEERIP=[IP address] - IP address assigned to modem for local, not cellular, communication (example, 192.168.1.9). *HOSTNETMASK=[subnet mask] - Subnet Mask setting (example, 255.255.255.0). The IP addresses configured need to be appropriate for your network. For most internal networks, using the IP range of 192.168.x.
Frequently Asked Questions and Technical Support 2 3 Erase the modem’s non-volitile data . FIGURE 1. 4 Modem Doctor Select Ethernet and enter the MAC address listed on a small sticker on the bottom of your Raven X. Enter the ESN, found on the label on the top of the Raven X. Security for the Raven X Does EV-DO provide any security? While CDMA and EV-DO technology provide authentication and inherent data protection, it is still recommended you use a VPN for additional data communication security.
Frequently Asked Questions and Technical Support If I change the password in my Raven X and forget it later, can I still access the modem? If you changed your password from the default, you can have your password reset by calling or emailing AirLink’s technical support. The support technician will ask you for a Challenge Code which you can obtain using Wireless Ace. You will be asked to send this information in an email to support@airlink.com along with your name and company. Password resets are tracked.
Frequently Asked Questions and Technical Support 4 Enter the Daily Password provided by the AirLink support technician. Note: The Daily Password will only work for the modem you requested, the copy of Wireless Ace you used to obtain the Challenge Code, and only for the specific time (approximately 24 hours).
Frequently Asked Questions and Technical Support Using ALEOS TABLE 1. Provisioning Command Description 1 AT*TELNETTIMEOUT=20 Set telnet timeout in modem to 20 minutes. 2 3 4 AT&W Save the telnet setting. ATI3 Verify ALEOS has established communication to the internal hardware. If you have the same number for the MIN and MDN: Enter the activation command appropriate for your type of account. The SID and NID are optional and only required if your account type uses them.
Frequently Asked Questions and Technical Support Prefered Roaming List (PRL) What is a PRL? The Preferred Roaming List (PRL) is a data file of alternate networks to use when your Raven X is out of range of Verizon’s primary network. Without an up-to-date PRL, the connection range for your Raven X may be more confined since you would not be able to obtain service outside of the “home” area. I have activated my Raven X but now cannot connect to Verizon, what can be wrong? Your PRL is probably out of date.
Frequently Asked Questions and Technical Support Caution: If you are using ONLINE updating, your Raven X modem needs to be able to contact Verizon’s network for the over-the-air process to be successful. You may need to move the modem or connect a different antenna to get a clear strong signal. If you are connected to your modem remotely, you may incur data charges for the update. Terminal Connection (AT Commands) You can use AT commands to manually trigger an Over-the-Air PRL update.
AirLink Technical Support AirLink Technical Support If you encounter problems with operation of your Raven X, AirLink’s support staff can help. AirLink Support Web Site The AirLink web site is updated frequently with Setup Wizards, Utilities, How-To Guides, and other documentation: http://www.airlink.com/support.
