User`s manual

4. Troubleshooting
AirLive Air3GII Users Manual 61
VII. If you are using other wireless device, home security systems or ceiling fans,
lights in your home, your wireless connection may degrade dramatically.
Keep your product away from electrical devices that generate RF noise such
as microwaves, monitors, electric motors.
B. What can I do if my wireless client can not access the Internet?
I. Out of range: Put the router closer to your client.
II. Wrong SSID or Encryption Key: Check the SSID or Encryption setting.
III. Connect with wrong AP: Ensure that the client is connected with the correct
Access Point.
i. Right-click on the Local Area Connection icon in the taskbar.
ii. Select View Available Wireless Networks in Wireless Configure. Ensure
you have selected the correct available network.
iii. Reset the Air3GII to default setting
C. Why does my wireless connection keep dropping?
I. Antenna Orientation.
i. Try different antenna orientations for the Air3GII.
ii. Try to keep the antenna at least 6 inches away from the wall or other
objects.
II. Try changing the channel on the Air3GII, and your Access Point and Wireless
adapter to a different channel to avoid interference.
III. Keep your product away from electrical devices that generate RF noise, like
microwaves, monitors, electric motors, etc.
5 What to do if I forgot my encryption key?
1. Go back to advanced setting to set up your Encryption key again.
2. Reset the Air3GII to default setting
6 How to reset to default?
1. Ensure the Air3GII is powered on
2. Find the Reset button on the right side
3. Press the Reset button for 8 seconds and then release.
4. After the Air3GII reboots, it has back to the factory default settings.