AirLive ePhone – 1000 VOIP IP Phone User’s manual
Safety Instructions Safety Instructions Do not attempt to service the product yourself. Any servicing of this product should be referred to qualified service personal. To avoid electric shock, do not put your finger, pin, wire, or any other metal objects into vents and gaps. To avoid accidental fire or electric shock, do not twist power cord or place it under heavy objects. The product should be connected to a power supply of the type described in the operating instructions or as marked on the product.
Safety Notices These are the safety considerations for using the AirLive ePhone-1000. Read these notices before installing or using the phone. Warning This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents.
Warning This product relies on the building's installation for short-circuit (over current) protection. Ensure that a fuse or circuit breaker no larger than 120 VAC, 15A U.S. (240 VAC, 10A international) is used on the phase conductors (all current-carrying conductors). Warning The device is designed to work with TN power systems.
Table of Contents SAFETY NOTICES 3 TABLE OF CONTENTS 5 PRODUCT SPECIFICATIONS 7 PACKAGE CONTENTS 8 AIRLIVE EPHONE-1000 FUNCTIONS 9 Front Panel ................................................................................................................................................ 9 Rear and Back Panel .............................................................................................................................. 10 Function Keys ....................................................
Editing Settings....................................................................................................................................... 23 Saving Settings ....................................................................................................................................... 24 Exit Settings ............................................................................................................................................
Product Specifications Voice Call Control Protocol SIP (RFC-3261) or H.323 V4 Voice Compression G.711 A/µ -Law, G.723.1, G.729A/B/AB Echo Cancellation G.165 16ms Delay (Point to Point) < 100ms Average Bandwidth Requirement 10-12k bit/s Network Protocol RTP/RTCP, UDP/TCP Support Silence Suppression 、VAD, CNG、Acoustic Echo Cancellation、Jitter Buffering DTMF tone detection E.
Package Contents The AirLive ePhone-1000 Series VoIP phone package contains: • One AirLive ePhone-1000 VoIP phone • One power adaptor • One RJ-45 Ethernet cable • Quick Installation Guide • Installation CD -8-
AIRLIVE EPHONE-1000 Functions Front Panel -9-
Rear and Back Panel Power Jack 10 Base T Ethernet RJ-45 Jack Microphone Jack Earphone Jack Wall Mount Handset Cord Jack Microphone - 10 -
Function Keys Keys Function These keys function with the handset hung Called Press the Called key to display the IP address and phone number of the last call placed. Ans. Press the Ans. key to display the IP address and phone number of an incoming call. Miss Press the Miss key to get local IP address of the phone to consult the missed call number. In addition, dial # to dial this number. Phone Press the Phone key to get the phone number of the phone.
Hardware Installation Plug the power cord into the Power jack of the AirLive ePhone-1000 VoIP Phone. Plug the RJ-45 Ethernet cable into the Ethernet jack. Plug the other end of other cable into the HUB, Router, ADSL Modem, or other broadband device. After installing the AirLive ePhone-1000, follow the configuration instructions in the next chapters.
Configuring the AIRLIVE EPHONE-1000 with the Keypad AirLive ePhone-1000 can be configured with its keypad or on a web page. The table below illustrates Configuration Function keys: Keys Function SPD.
Configuring Network Settings Network settings allow the AirLive ePhone-1000 to connect to a specific network environment. DHCP is the default setting for the AirLive ePhone-1000. This setting enables internet connections with any DHCP environment. If either PPPoE or Static IP are used, change the default network setting of AirLive ePhone-1000 to one of these network environments.
Press 0 and Enter (0 sets the networking settings to Static IP). Press Enter again→ enter the IP address [IP] → Press SPD/Hold→ a blinking cursor appears Enter the IP address (XXX*XXX*XXX*XXX) and press Enter. Press Enter again → the Subnet Mask parameter appears Press SPD/Hold→ when the blinking cursor appears→ Enter the Subnet Mask information (XXX*XXX*XXX*XXX) and then press Enter.
Protocol Settings To Access the Audio Settings Menu Press 1, 2, 3, 4, # ( Hold the “#” key) Enter a [Password] Press 1, 2, 3, 4 and press Enter→ Network Settings appears Press Vol.- (volume down button)→ enter the [Protocol Setting]. To Configure Service Settings Press Enter twice in the [protocol settings] prompt→ the Service option appears. ¾ Press SPD/Hold, “0” and Enter to disable service. ¾ Press SPD/Hold, “1” and Enter to enable service. To Configure the Proxy Server registrar location.
Press SPD/Hold • Press “0” to input your telephone number for E.164 to register with the server and press Enter. • Press “1” and Enter. Continue with step 7 and 8.
Audio Settings To Access the Audio Settings Menu Press 1, 2, 3, 4, # (Hold the “#” key) [Password]→ Press 1 2 3 4 and then press Enter→ Network Settings Press 1, 2, 3, 4, # (Hold the “#” key) → Press Vol.+ 3 times→ [Audio Settings] appears. To Configure the AirLive ePhone-1000 voice compression Codec Type: At the [audio settings] prompt press Enter once→ [audio type] appears → press SPD/Hold • Press “0” and Enter to set the Codec to G.729 • Press “1” and Enter to set the Codec to G.
Other Settings To Access the Other Settings Menu Press 1, 2, 3, 4, # (Hold the “#” key) → [Password] appears Press 1, 2, 3, 4 and press Enter→ Network Settings appears → Press 1, 2, 3, 4, # (Hold the “#” key) →Press Vol.- multiple times→ [other settings] appears To Change the User Password At the [other settings] prompt press Enter once→ enter the [password] Press SPD/Hold→ enter a new password and press Enter.
Speed Dial Settings To Access the Other Settings Menu Press 1, 2, 3, 4, # (Hold the “#” key) → [Password] appears Press 1, 2, 3, 4 and then press Enter→ Network Settings appears Press 1, 2, 3, 4, # (Hold the “#” key) Press Vol.- multiple times Enter the [speed dial setting].
Revert Back to Factory Default Press 1, 2, 3, 4, # (Hold the “#” key) → [Password] appears Press 1, 2, 3, 4 and press Enter→ Network Settings appear Press 1, 2, 3, 4, # (Hold the “#” key) →Press Vol.- multiple times→ [Default Settings] appears Press Enter→ Are You Sure? Select Yes and [Default ok] appears on the screen Press Redial/Mute until [Undo Default Settings] is displayed→ [save settings] is displayed, press Enter The phone will reboot itself.
Storing Settings When all settings have been entered to configure the AirLive ePhone-1000 you will want to store them. Press 1, 2, 3, 4, # (Hold the “#” key) → [Password] appears Press 1, 2, 3, 4 and press Enter → Network Settings appears Press 1, 2, 3, 4, # (Hold the “#” key) Press Vol.
Editing Settings To change or add settings you have stored you can load and review each of the parameters that have been set and edit them. Press 1, 2, 3, 4, # (Hold the “#” key) → [Password] appears Press 1, 2, 3, 4 and press Enter → Network Settings appears Press 1, 2, 3, 4, # (Hold the “#” key) Press Vol.- multiple times→ [Load Settings] appears To edit a specific stored setting of the current configuration Press Enter→ [Load First Settings] appears Press Enter again and the last saved setting appears.
Saving Settings When all configurations are complete and confirmed: Press Redial/Mute until [save settings] appears on the screen→ press Enter→ Are You Sure? Press Enter for Yes and the AirLive ePhone-1000 will reboot and save the new settings. Press Redial/Mute again for No, to not save settings and return to Keypad settings. Exit Settings Press Redial/Mute until [Exit] appears on the screen Press Enter for Yes, the AirLive ePhone-1000 reboots.
WEB Configuration As an alternate to Keypad configuration, the AirLive ePhone-1000 series VoIP Phone can also be configured with a web browser. The AirLive ePhone-1000 Web configuration page is accessed by entering an assigned URL, or by pressing the “IP” button from the VoIP Phone keypad to display the IP address. , and enter Start a Web browser, such as Microsoft’s Internet Explorer (IE) the AirLive ePhone-1000’s IP address on the web browser Address window.
You can enter all the configuration parameters for the AirLive ePhone-1000 on this web page. Each of the parameters and its options are described in the tables that follow. Enter all of the required parameters and select Save/Reboot to complete the configuration.
Network Parameters Networking Parameter Values Fields Description Set how AirLive ePhone-1000 gets relevant network parameters by selecting corresponding item from drop down list. static Select this option to authorize users to manually configure the IP address, subnet mask and router IP. iptype dhcp Select this option to enable the DHCP server to automatically assign all the required network parameters to AirLive ePhone-1000. pppoe Select this option to enable a PPPoE connection.
Protocol Parameters Protocol Parameter Values Field protocol Description The AirLive ePhone-1000 supports H.323 and SIP protocols. Select one of the phone protocols from the drop down list: H.323: sets the phone use H.323 protocol SIP: sets the phone use SIP protocol Enable/Disable service by checking/unchecking this box. Services response to different protocols as follows: If using SIP protocol, check this box and enter the service address field with the SIP proxy Server IP address of domain name.
Enter the IP address or domain name of the server according to the protocol used: H.323 protocol: service addr If the Use Service option is checked, enter the IP address or the domain name address of the gatekeeper. If the Use Service option is not checked, enter the IP address or the domain name address of the voice gateway. SIP protocol: If the Use Service option is checked, enter the IP address or domain name of the SIP Proxy Server in this field. service id Enter a service ID required by the system.
For example 14589653185#. If SIP protocol selected, enter the SIP Proxy account number. If H323 protocol is used to logon the gatekeeper, enter the password or H.235 authentication password. pin If SIP protocol is used to logon SIP Proxy Server, enter the password into this field. If a prefix is selected in the use dialplan drop-down menu, enter the by ISR card password number, and “#”. For example 3185#. If H.
Account Use account authentication to login. Enter the account name and password into the account and pin fields. H.235 account With H.323 protocol used, if the Gatekeeper supports H.235 protocol, please choose this option. Please also fill up the account name and password into the account and pin fields. call type Select one of the three items in drop-down list: normal, faststart or advanced. advanced is the recommended value. The DTMF signal method of transmission.
Phone Parameters Phone Parameter Values Fields Description The use dialplan parameter sets how the AirLive ePhone-1000 dials up., either by a dial plan or by a dial number. The options below set the dial method. disable Select disable to not use either dial plan or dial number. enable Enables the dialing plan. The dialing plan should combine with the Regional Code use dialplan and Area Code. Follow the E.164 rules to setup the country code, area code and long distance code.
dddprefix If enable or dialnum is selected, enter a long distance call prefix according to E.164 dial rules. For example 00. Enable/disable multi-settings by selecting disable or enable from the dropdown list. 000 You can save a maximum of 5 settings. innerline disable: disables multi-settings, the phone will call out using the current setting. enable: the designated system places calls switch: enables multi-settings.
Audio Parameter Values Fields Description Select the audio type of the phone by selecting an option from the drop down list. audio type The options are g.711u, g.711a, g.723.1, g.729, g.729a, g.729b and auto. Sets the audio frames in the RTP package. If the G723 audio codec used, set it as 1; audio frames If the G729 audio code is used, set it as 2. g.723 high rate If g.723.1 selected in audio type, enable/disable g.723.1 high rate (6.3K) by checking / unchecking this option.
Audio Parameters audio frames Sets the audio frames in the RTP package. If the G723 audio codec used, set it as 1; If the G729 audio code is used, set it as 2. g.723 high rate If g.723.1 selected in audio type, enable/disable g.723.1 high rate (6.3K) by checking / unchecking this option. vad agc aec handset in Enable/disable VAD (voice activity detection) by checking / unchecking this box. Enable/disable AGC by checking/unchecking this box. Enable/disable VEC by checking/unchecking this box.
Other Parameters Other Parameter Values Field Password Super password Description Sets the user’s password. Maximum 16 digits long. Set the administrator’s password. Maximum 16 digits long Sets the debug level of the phone. Disable: Disables bug messages debug Output: Sends operation information, such as register input. to the phone window, Output all: Sends all bug information and data to a test window Remote debug: Saves bug information in SDRAM of AirLive ePhone-1000. No check: Disables checks.
Save/Reboot Parameters After you enter all the configuration values, press Save/Reboot. AirLive ePhone-1000 will save the settings and reboot. If the webpage returns to the login page, login and configure again. Phone Book Click on Phone Book to access the AirLive ePhone-1000 phone book page. You may create a phone book entry by input the necessary information in their corresponding spaces. Click on Save/Back to save your entries.
※When operating H.323 Protocol, you may enter the IP address instead of a phone number to create an entry when there is no gatekeeper or a voice gateway. Please use “*” instead of “.” when inputting an IP address. For example 192.168.1.21 should be entered as 192*168*1*21.
Using AirLive ePhone-1000 To make a phone call When dialing a call with the AirLive ePhone-1000, press “#” after the phone number. Review call record Press the “Miss” button to review any missed calls. Press “#” to return a missed call. Press Vol.+ to view the next entry and Press Vol.- to view the previous entry. Press the “Ans” button on to review any received calls. Press “#” to return a received call. Press Vol.+ to view the next entry and Press Vol.- to view the previous entry.
Mute Press the “Redial/Mute” button during a conversation to mute the microphone. Hold Press “SPD/Hold” button during a conversation to hold a call.
Appendix This table illustrates the conversion of numbers and symbols with the Keypad Keys Number key 1 Press once 1 Press twice . Press 3 times , Press 4 times ? Press 5 times ∕/! 2 2 A/a B/b C/c 【 3 3 D/d E/e F/ f 】 4 4 G/g H/h I/i * 5 5 J/j K/k L/l 6 6 M/m N/n O/o # 7 7 P/p Q/q R/r S/s 8 8 T/t U/u V/v 9 9 W/w X/x Y/y Z/z * . # 0 Space :∕@ ;∕- ’∕& Switch to upper/lower case H.
(Contact your service provider for detail information) use service:Please check the box service type:Select common unless specified. service addr: nat tracersal:Select citron unless specified phone number:Enter the phone number provided by the service provider account:Enter your account number provided by the service provider(H.323 ID) pin:Enter pin number provided by the service provider Register port:1719 unless specified.
Frequently Asked Questions Question Solution LCD Error Unplug the power supply, wait 5 seconds and then plug the power supply back. Check if the RJ-45 cable is connected properly and also confirm to see LCD shows Wait Logon or Logon Failed if the AirLive ePhone-1000 has successfully obtained an IP address. If an IP address is not obtained check to see if there are errors for network and account settings. Contact your service provider to check account setting.
The AirLive ePhone-1000 Phone Tree Type Menu (administration) - 44 -
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