User`s manual

5. Appendix
AirLive FE-200DM Manual
47
address, it may have changed since you last checked it.
• Network congestion may prevent the web page
appearing quickly. Wait for a while.
The IP address and Subnet Mask of the PC and
Network Camera must be in the same class of the
private IP address on the LAN.
• Make sure the http port used by the Network Camera,
default=80, is forward to the Network Camera’s private
IP address.
• The port number assigned in your Network Camera
might not be available via Internet. Check your ISP for
available port.
• The proxy server may prevent you from connecting
directly to the Network Camera, set up not to use the
proxy server.
• Confirm that Default Gateway address is correct.
• The router needs Port Forwarding feature. Refer to
your router's manual for details.
• Packet Filtering of the router may prohibit access from
an external network. Refer to your router's manual for
details.
• Access the Network Camera from the Internet with the
global IP address of the router and port number of
Network Camera.
• Some routers reject the global IP address to access
the Network Camera on the same LAN. Access with
the private IP address and correct port number of
Network Camera.
• When you use DDNS, you need to set Default
Gateway and DNS server address.
• If it’s not working after above procedure, reset Network
Camera to default setting and installed it again.
• If the problem is not solved, the Network Camera might
be faulty. Contact your dealer for further help.
Image or video does
not appear in the main
page.
• The first time the PC connects to Network Camera, a
pop-up Security Warning window will appear to
download ActiveX Controls. When using Windows XP,
or Vista, log on with an appropriate account that is
authorized to install applications.