User`s manual

5. Appendix
AirLive FE-200VD Manual
47
Image or video does
not appear in the main
page.
• The first time the PC connects to Network Camera, a
pop-up Security Warning window will appear to
download ActiveX Controls. When using Windows XP,
or Vista, log on with an appropriate account that is
authorized to install applications.
• Network congestion may prevent the Image screen
from appearing quickly. You may choose lower
resolution to reduce the required bandwidth.
Check the device’s
ActiveX is installed on
your computer
Go to C:\Windows\Downloaded Program Files and
check to see if there is an entry for the file “IPCamera
Control”. The status column should show “Installed”.
If the file is not listed, make sure your Security Settings
in Internet Explorer are configured properly and then try
reloading the device’s home page. Most likely, the
ActiveX control did not download and install correctly.
Check your Internet Explorer security settings and then
close and restart Internet Explorer. Try to browse and
log in again.
Internet Explorer
displays the following
message: “Your
current security
settings prohibit
downloading ActiveX
controls”.
Setup the IE security settings or configure the individual
settings to allow downloading and scripting of ActiveX
controls.
The device work
locally but not
externally.
• Might be caused from the firewall protection. Check
the Internet firewall with your system or network
administrator. The firewall may need to have some
settings changed in order for the device to be accessible
outside your LAN.
• Make sure that the device isn’t conflicting with any
other web server running on your LAN.
• Check the configuration of the router settings allow the
device to be accessed outside your local LAN.
• Check the bandwidth of Internet connection. If the
Internet bandwidth is lower than target bit rate, the video
streaming will not work correctly.