IP-200PHD-24 / IP-200PHD-24B 2.
Copyright & Disclaimer Copyright & Disclaimer No part of this publication may be reproduced in any form or by any means, whether electronic, mechanical, photocopying, or recording without the written consent of OvisLink Corp. OvisLink Corp. has made the best effort to ensure the accuracy of the information in this user’s guide. However, we are not liable for the inaccuracies or errors in this guide. Please use with caution.
Copyright & Disclaimer FCC Statement Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Table of Contents Table of Contents 1. Introduction ..................................................................................................... 1 1.1 Overview.................................................................................................1 1.2 Features .................................................................................................2 1.3 System Requirements ............................................................................2 1.4 Package Contents .........
Table of Contents 4.3 4.4 4.5 4.6 4.2.3 PPPoE .......................................................................................29 4.2.4 Steaming....................................................................................30 4.2.5 UPnP .........................................................................................31 4.2.6 Bonjour ......................................................................................33 4.2.7 IP Filter ................................................
1. Introduction 1 1. Introduction 1.1 Overview This camera is an inexpensive and fully scalable surveillance device. Because the Network Cameras can be plugged into your existing local area network (LAN), you will potentially save thousands of dollars from unnecessary cabling. The device is accessible via the LAN or Internet connection. Connect your device directly to a local area network or xDSL modem, and with Microsoft® Internet Explorer you get instant, on demand video streams.
1. Introduction 1.2 Features z z z z z z z z z z z z z z z z z z z z z z Easy installation with setup wizard (IP Wizard II) UPnP device discovery and NAT router transversal for easy installation Dynamic IP Service, DIPS®, to search your IP camera from Internet easily H.
1. Introduction 1.4 Package Contents User can find the following items in the package: z z z z z z This camera is the main element of the product. Camera Stand with screws Power adapter dedicates 12V DC electric power output to Network Camera. User’s manual CD provides important information and instructions for operating the Network Camera. Quick start guide provides important information and instructions for installing this device.
1. Introduction 1.5 Physical Description 1.5.1 z Front View IP-200PHD-24 1. Lens & Focus Ring User could use this ring to adjust focus manually. 2. Microphone The Camera has built-in an internal microphone. This microphone is hidden in the pinhole located on the front panel. 3. Micro SD Card Slot (IP-200PHD-24 Only) User can insert a micro SD card into this slot for event recording.
1. Introduction 1. Lens & Focus Ring User could use this ring to adjust focus manually. 2. Microphone The Camera has built-in an internal microphone. This microphone is hidden in the pinhole located on the front panel. 1.5.2 Bottom View 1. Audio Output Jack Audio-out Jack allows this device to output audio or alerting sound. 2. DC Power Jack The input power is 12VDC. Note that supply the power to the Camera with the power adapter included in package.
1. Introduction 3. Factory Default Reset This button is hidden in the pinhole. This button is used to restore the all factory default settings. Sometimes restarting the camera will make the system back to a normal state. If the system still got problems after restart, user can restore the factory default settings and install it again. To restore the device, please follow the steps below: (1) Insert the paper clip or other tool and press and hold the button down continuously.
1. Introduction 3. Plug an Ethernet cable into the Camera Connect an Ethernet cable to the LAN socket located on the Network Camera’s bottom and attach it to the network. 4. Connect the external power supply to Camera Connect the attached power adapter to the DC power jack of the Network Camera.
1. Introduction Note: Use the power adapter, 12VDC, included in the package and connect it to wall outlet for AC power. 5. Use PoE-1P to connect to a network device. The IP-200PHD-24/IP-200PHD-24B is using DC 12V passive PoE and you can use PoE-1P as PoE splitter or PoE injector to connect to your network device and there is no need additional power adapter. Note: This device works with 12 to 24 volt passive PoE. It does not work with 48V 802.3af switches. Do not plug in to 802.3af or 803.
2. Getting Started 2 2. Getting Started 2.1 IP Wizard Once you have installed the Network Camera well and powered it on, the network accessing type LED will turn on. It means the system is booting up successfully. Furthermore, if you have a proper network connection, and access to the Network Camera, the LED will flash green under wired mode. When you installed the Camera on a LAN environment, you have two easy ways to search your Cameras by IPWizard II or UPnP™ discovery.
2. Getting Started When launch the IPWizard II, a searching window will pop up. IPWizard II is starting to search Network Cameras on the LAN. The existed devices will be listed as below.
2. Getting Started 2.2 View If IPWizard II finds network devices, View button will be available. Please select the device you want to view and click the View button. Then you could see the video from camera directly. Furthermore you could double click the left button of mouse to link to the network device by browser. 2.3 LAN In case you want to change the IP related parameters of wired interface, please select the device you want to configure and click the LAN button.
2. Getting Started You could modify the relative settings of the selected device. Click “<<” button will quit the LAN setting procedure and click “>>” button will move to next page as below.
2. Getting Started In case, you do not want to change username and/or password, then just click “Submit” button to perform your setting accordingly. Click “<<” button will go back to previous page. If you like to change username and/or password of the device, just click the check button. Then, the related fields will show up as below. After keying in new username and password, click “Submit” button to perform your setting accordingly. Click “<<” button will go back to previous page. 2.
2. Getting Started To discover your device, go to your Desktop and click My Network Places. Click the targeted Device. Then Internet Explorer will connect to this Network Camera automatically. 2.5 Install the IP Camera behind NAT router Once installed, the device is accessible on your LAN. To access the device from the Internet you must configure your broadband router to allow incoming data traffic to the device.
2. Getting Started (1) Enable UPnP option of your NAT router To use UPnP IGD function (NAT traversal), you need to make sure the UPnP function is enabled in your router. Most new home routers should support this function. Some of routers are default enable and others are not. Please check user’s manual of your NAT router for detail. (2) Enable UPnP NAT traversal option of the Network Camera Refer to Setting Î Network Î UPnP page for detail NAT traversal setting. Note that this option is default enabled.
2. Getting Started 2. Type in your login name and password under “USERNAME” and “PASSWORD” textbox. For the first time use (default value), input the User Name: admin Password: airlive That’s, type in “admin” on the “USERNAME” as a default name and “airlive” on the “PASSWORD” as a default password. Click “OK” button to start the main menu. 3. According your browser’s security setting, the IE Web Page may prompt the “Security Warning” window.
2. Getting Started 2.6.2 Login as Administrator If you log in the Camera as the Administrator, you can perform all the settings provided by the device. Start-up screen will be as follow no matter an ordinary users or an administrator.
3. Configure the Camera 3 3. Configure the Camera 3.1 Monitor the Image Section The image shot by the device is shown here. The date and time are displayed at the top of the window. 3.2 View Profile The device supports multi-profile function for H.264, MEPG4 and JPEG simultaneously. User can chose the proper and/or preferred profile which is listed here. 3.3 Streaming Protocol User can select proper streaming protocol according to networking environment. 3.
3. Configure the Camera : Disable audio uploading function. : Enable audio uploading function. 3.6 Full Screen Enlarge video to full screen display. : Enlarge video to full screen display. Press “ESC” key to disable this function. 3.7 Active Control The plug-in ActiveX control supports a lot of functions by clicking the left mouse button. Note that this feature only supports on the ActiveX control within Microsoft® Internet Explorer.
3. Configure the Camera 3.7.1 Digital Zoom Click Digital Zoom to active this function as above. User can drag or scale the box over the video to adjust zoom ratio and position.
3. Configure the Camera 3.7.2 Snapshot Click Snapshot to activate this function. Press Snapshot button to take a picture. The image file is saved as JPEG format into your local PC. Select Browser, the pop-up window to select the save path and file name prefix, select OK to continue. If you like to retrieve the saved image, select the file to display the saved image by using any one of graph editing tools. 3.7.
3. Configure the Camera Click Record to activate this function. Press Record button to start recording. The video file is saved as ASF format into your local PC. While you want to stop it, press Stop to stop recording. Select Browser, the pop-up window to select the save path and file name prefix, select OK to continue. After stop recording, list Video_yyyymmddhhmmss.avi the files, this file is named as The ASF files can be display by the standard Windows Media Player, but it needs the DixectX 9.
3. Configure the Camera 3.7.5 About Click About to show this ActiveX information.
4. Monitor the Image Section 4 4. Monitor the Image Section 4.1 Monitor the Image Section This function is only available for user logged into Camera as administrator. Click on each menu name to display its setting page. Item Action Network Configure Network settings such as DHCP, DDNS, 3GPP, PPPoE and UPnP Camera Adjust camera parameters, position, and set camera tour System Configure system information, date & time, maintenance, and view system log file.
4. Monitor the Image Section 4.2 Configure via Web UI 4.2.1 Network Use this menu to configure the network to connect the device and the clients. This section provides the menu for connecting the device through Ethernet cable. MAC address: Displays the Ethernet MAC address of the device. Note that user can not change it. Obtain IP address automatically (DHCP): DHCP: Stands for Dynamic Host Configuration Protocol.
4. Monitor the Image Section IP address, Subnet mask, and Gateway: If you do not select Obtain an IP address automatically, then you need to enter these network parameters manually. Obtain DNS from DHCP: DNS: Stands for Domain Name System. Enable this checked box when a DHCP server is installed on the network and provide DNS service. Primary DNS and Secondary DNS: If you do not select Obtain DNS from DHCP, then you need to enter these parameters manually. HTTP Port: The device supports two HTTP ports.
4. Monitor the Image Section 4.2.2 DDNS DDNS: Stands for Dynamic Domain Name Server Your Internet Service Provider (ISP) provides you at least one IP address which you use to connect to the Internet. The address you get may be static, meaning it never changes, or dynamic, meaning it’s likely to change periodically. Just how often it changes, depends on your ISP.
4. Monitor the Image Section DDNS: To enable or disable the DDNS service here. Server name: Choose the built-in DDNS server. DDNSHost: The domain name is applied of this device. User name: The user name is used to log into DDNS. Password: The password is used to log into DDNS.
4. Monitor the Image Section 4.2.3 PPPoE PPPoE: Stands for Point to Point Protocol over Ethernet A standard builds on Ethernet and Point-to-Point network protocol. It allows your device with xDSL or cable connects with broadband network directly, then your device can dial up and get a dynamic IP address. For more PPPoE and Internet configuration, please consult your dealer or ISP.
4. Monitor the Image Section PPPoE: To enable or disable the PPPoE service here. User name: Type the user name for the PPPoE service which is provided by the ISP. Password: Type the password for the PPPoE service which is provided by the ISP. IP address, Subnet mask, and Gateway (read only): Shows the IP information got from PPPoE server site. Status: Shows the Status of PPPoE connection. 4.2.
4. Monitor the Image Section 4.2.5 UPnP UPnP is short for Universal Plug and Play, which is a networking architecture that provides compatibility among networking equipment, software, and peripherals. This device is an UPnP enabled Network Camera. If your operating system is UPnP enabled, the device will automatically be detected and a new icon will be added to “My Network Places.” If you do not want to use the UPnP functionality, it can be disabled.
4. Monitor the Image Section UPnP: To enable or disable the UPnP service here. Friendly Name: Shows the friendly name of this device here. UPnP NAT Traversal When enabled, the device will attempt to configure port mapping in a NAT router on your network, using UPnP™. Note that UPnP™ must be enabled in the NAT router first. Port Range: The port range will open in NAT router. External IP address: Show the IP address and port for WAN access through Internet.
4. Monitor the Image Section 4.2.6 Bonjour Bonjour, also known as zero-configuration networking, enables automatic discovery of computers, devices, and services on IP networks. Bonjour uses industry standard IP protocols to allow devices to automatically discover each other without the need to enter IP addresses or configure DNS servers.
4. Monitor the Image Section 4.2.7 IP Filter You can enter different user’s IP address which are allowing enter or denying by the device. IP Filter: To enable or disable the IP filter function here. IP Filter Policy: Choose the filter policy where is denying or allowing. 4.2.8 IP Notification In case the IP address is changed, system is able to send out an email to alert someone if the function is enabled.
4. Monitor the Image Section Subject: Type the subject/title of the E-mail. TCP Notification: If enable this function, then the “TCP Server“, “TCP Port”, and “Message” fields need to be filled. TCP Server: Type the server name or the IP address of the TCP server. TCP Port: Set port number of TCP server. Message: The message will be sent to FTP server. HTTP Notification: If enable this function, then the fields below need to be filled.
4. Monitor the Image Section URL: Type the server name or the IP address of the HTTP server. HTTP Login name: Type the user name for the HTTP server. HTTP Login Password: Type the password for the HTTP server. Proxy Address: Type the server name or the IP address of the HTTP Proxy. Proxy Port: Set port number of Proxy. Proxy Login name: Type the user name for the HTTP Proxy. Proxy Login Password: Type the password for the HTTP Proxy. Custom parameter: User can set specific parameters to HTTP server.
4. Monitor the Image Section 4.3 Camera – Adjust Camera Parameters Use this menu to set the functions of the camera parameters of the device. 4.3.1 Picture Rotation: Turn the “Mirror” and “Vertical Flip” On or OFF. The image will be overturned as below.
4. Monitor the Image Section White Balance: Auto: will adjust the white balance automatically. Hold: will hold the white balance. Exposure Control: Auto: will adjust the internal gain automatically. Hold: will hold the internal gain. Color Level: Large value will be colorful. Brightness: Large value will brighten camera. Sharpness: Large value will sharpen camera. Contrast: Large value will contrast camera heavily. De-Noise: De-Noise can remove or lower unwanted noise and preserve fine details and edges.
4. Monitor the Image Section Name: Name of the specified window. Level Defines the gray level of mask block. The lower value will be darker.
4. Monitor the Image Section 4.4 System – Configure and Maintain Use this menu to perform the principal settings of the device. 4.4.1 System DIPS (Dynamic IP Service): To enable or disable the DIPS® (Dynamic IP Service) function. Device ID (for DIPS): It’s a unique number of each device for identification and this ID is used for DIPS. In the Appendix G, it describes how to locate your device from Internet by DDNS service.
4. Monitor the Image Section To use this service, just follow four steps below: (1) Enable DIPS function of the device. (2) Check your Device ID from this page. This is a unique number for each device. (3) If your device is behind a NAT router, please configure your device properly. You could refer to section “Install the Camera behind a NAT Router” above. You only need to do this job one time.
4. Monitor the Image Section Power LED: To turn on or off Power LED. Log: User can check the system log information of the device, including the Main Info, Appended Info, Operator IP, and so on … Reload: Click this button; user can refresh the log information of the device. 4.4.2 Date & Time You can setup the device or make it synchronized with PC or remote NTP server. Also, you may select your time zone in order to synchronize time locally. Server Date & Time: Displays the date and time of the device.
4. Monitor the Image Section Time zone: Set the time difference from Greenwich Mean Time in the area where the device is installed. Daylight Saving: Disable or enable the daylight saving adjustment. 4.4.3 Maintenance Hard Factory Default (Include the network setting): Recall the device hard factory default settings. Note that click this button will reset all device’s parameters to the factory settings (including the IP address).
4. Monitor the Image Section Backup Setting: To take a backup of all of the parameters, click this button. If necessary, it will then be possible to return to the previous settings, if settings are changed and there is unexpected behavior. Restore Setting: Click the “Browse” button to locate the saved backup file and then click the “Restore Setting” button. The settings will be restored to the previous configuration.
4. Monitor the Image Section 2. Make sure that only you access this device while firmware updating. 3. Disable Motion Detection function. 4. Click “Browse” button. Select the Firmware binary file. (Note that it must make sure that the Firmware only applies to this device, once update, it will be burned into FLASH ROM of system.) 5. Once the firmware file was selected, click “Firmware Upgrade” button. 6. The upgrade progress information will be displayed.
4. Monitor the Image Section 4.5 Video – Configure Profile This device provides 2 modes of video profile. The first one is Mega-Pixel mode which supports video resolution up to Mega-pixel. However the maximum frame rate of this mode is up to 15fps only. The second one is VGA mode which supports video resolution up to VGA but frame rate can be up to 30fps. User only can select either Mega-pixel or VGA mode to operate the camera. Switching Mega-pixel and VGA, the device will take time to reboot system. 4.5.
4. Monitor the Image Section Text Overlay Setting: There are some important information can be embedded into image, including date, time, and/or text. Video Profile: User can only choose either 720P or 2 Mega modes. The 720P mode can serve H.264 and JPEG streams up to 1280x720 resolution simultaneously. On the other hand, 2 Mega mode, it can stream up to 1600x1200 resolution simultaneously. 4.5.2 Video Profile Name: Assign a name to the selected profile.
4. Monitor the Image Section ROI: Assign the selected profile as a ROI stream or not. Rate Control: Defines the rate control method of this profile. There are four options: Constant Bit Rate (CBR), Variable Bit Rate (VBR), Enhanced Constant Bit Rate (ECBR), and Enhanced Variable Bit Rate (EVBR). For CBR, the video bit rate is between low to high bandwidth based on different resolutions. User can set the desired bit rate to match the limitation of bandwidth.
4. Monitor the Image Section 4.6 Audio – Audio Parameters 4.6.
4. Monitor the Image Section Audio: To enable or disable audio function Mute While PT: Mute the audio while pan and/or tilt motion Audio Mode: To select Simplex or Full duplex (2-way audio) mode Input Gain: To adjust gain of input audio Output Gain: To adjust gain of output audio 4.6.2 Manage User Name, Password and Login Privilege Use this menu to add, update, or remove the usernames and passwords of the Administrator and viewer.
4. Monitor the Image Section Access Right: Administrator can access every function in this device. However, Viewers only can view the video and access limited function. PTZ Control: Authorize this user to control PTZ function or not. Add, update, and remove of Users account: Manage the user’s account of viewer user. 4.6.3 E-Mail You may setup SMTP mail parameters for further operation of Event Schedule.
4. Monitor the Image Section SMTP Server: Type the SMTP server name or the IP address of the SMTP server. Test: Send a test mail to mail server to check this account is available or not. SMTP Port: Set port number of SMTP service. SSL: Enable SSL function or not. SMTP Authentication: Select the authentication required when you send an e-mail. Disable: if no authentication is required when an e-mail is sent. Enable: if authentication is required when an e-mail is sent.
4. Monitor the Image Section Add and Del: To add or delete the motion windows. User can specify up to 10 Included and/or Excluded windows to monitor the video captured by this device. By dragging mouse on the image, you can change the position and size of the selected motion window accordingly. Included or Excluded Window: These windows can be specified as Included or Excluded type.
4. Monitor the Image Section Sensitivity Defines the sensitivity value of motion detection. The higher value will be more sensitivity. 4.6.5 Storage – Status and Configuration of SD card (POE-200PHD-24 Only) This page shows the status of attached SD card. You may setup related parameters to manage the attached SD card also. Enable automatic disk cleanup: Delete old recorded files while the conditions are reached as below. Remove recordings order than: Delete old files by days.
4. Monitor the Image Section 4.6.6 Recording List- Files List inside SD Card (IP-200PHD-24 Only) This page shows the files list information. User may play or delete the selected file. 4.6.7 Event Sever FTP Server You may setup FTP parameters for further operation of Event Schedule. That’s, if users want to send the alarm message to an FTP server, it will need to configure parameters here and also add at least one event schedule to enable event triggering as SMTP.
4. Monitor the Image Section Name: User can specify multiple FTP paths as wish. Therefore, user needs to specify a name for each FTP setting. FTP Server: Type the server name or the IP address of the FTP server. Test: Check the FTP server whether this account is available or not. FTP Login name: Type the user name for the FTP server. FTP Login Password: Type the password for the FTP server. FTP Port: Set port number of FTP service.
4. Monitor the Image Section FTP Path: Set working directory path of FTP server. FTP Passive Mode: Select passive or active mode connecting to FTP server. TCP Server In addition to send video file to FTP server, the device also can send event message to specified TCP server. z Name: User can specify multiple TCP servers as wish. Therefore, user needs to specify a name for each TCP server setting. TCP Server: Type the server name or the IP address of the TCP server. TCP Port: Set port number of TCP server.
4. Monitor the Image Section z HTTP Server The device also can send event message to specified HTTP server. Name: User can specify multiple HTTP servers as wish. Therefore, user needs to specify a name for each HTTP server setting. URL: Type the server name or the IP address of the HTTP server. Test: Check the HTTP server whether it is available or not. HTTP Login name: Type the user name for the HTTP server. HTTP Login Password: Type the password for the HTTP server.
4. Monitor the Image Section Proxy Login name: Type the user name for the HTTP Proxy. Proxy Login Password: Type the password for the HTTP Proxy. Proxy Port: Set port number of Proxy. SAMBA Server The device also can send video stream to specified SAMBA server. z Name: User can specify multiple HTTP servers as wish. Therefore, user needs to specify a name for each HTTP server setting. SAMBA Server: Type the server name or the IP address of the SAMBA server.
4. Monitor the Image Section SAMBA Login name: Type the user name for the SAMBA server. SAMBA Login Password: Type the password for the SAMBA server. SAMBA Path: Set working directory path of SAMBA server. 4.6.8 Event Schedule This menu is used to specify the schedule of Event or Schedule Trigger and activate the some actions provided by this device. Where the Schedule Trigger will be activated by user-define interval without event happened. Name: Name of the Event or Schedule.
4. Monitor the Image Section Type: Event trigger or Schedule trigger. Enable Time: Define the feasible time slot. Trigger by: Select the triggered sources. Action: Define the actions once event triggered. Example 1: Send file to FTP server by motion triggered always: 1. Select event trigger 2. Enable time: start from 00:00 to 24:00 every day 3. Trigger by: Motion Area (Added in Object Detection page) 4.
4. Monitor the Image Section Example 2: Send file to E-Mail server by motion triggered from Friday 18:00 to Saturday 06:00 1. Select event trigger. 2. Enable time: start from Friday 18:00 and keep work in 12 hours, so it will stop on Saturday 06:00. 3. Trigger by : Motion Area (Added in Object Detection page) 4. Action : Send e-mail (Add in E-Mail page) i. To email address: You need to input the receiver email address. ii. Subject: You could specify the email subject. iii.
4. Monitor the Image Section Example 3: Enable Voice Alert every 10-minute during 18:00 to 24:00 from Monday to Friday. 1. Type: Select schedule trigger and interval is 10-minute. 2. Enable time: Select Monday to Friday, and set start time from 18:00 and keep work in 6 hours. 3. Trigger by : You do not need to choose it, because this will be triggered every minute 4.
4. Monitor the Image Section z Record User can choose the type of record file for event or schedule application. Record File Type: Choose JPEG, AVI-JPEG, or AVI-H.264 file format. Record File Prefix: Define the prefix of recorded filename. JPEG Picture Numbers: Define the picture numbers of JPEG to be sent out. Pre-Trigger Duration: Define the maximum duration of pre-alarm.
4. Monitor the Image Section Post-Trigger Duration: Define the maximum duration of post-alarm. Max File Size: Define the maximum buffer size of record file.
5. Troubleshooting & FAQ 5 5. Troubleshooting & FAQ 5.1 Monitor the Image Section Question Answer or Resolution Features The video and audio The device utilizes H.264, MPEG4 and JPEG triple codec is adopted in the compression to providing high quality images. Where device. H.264 and MPEG4 are standards for video compression and JPEG is a standard for image compression. The audio codec is defined as AMR for 3GPP and G.711/G.726 for RTSP streaming.
5. Troubleshooting & FAQ The device will be installed and work if a firewall exists on the network. The username and password for the first time or after factory default reset Forgot the username and password Forgot the IP address of the device. IPWizard II program cannot find the device. Internet Explorer does not seem to work well with the device IPWizard II program fails to save the network parameters. If a firewall exists on the network, port 80 is open for ordinary data communication.
5. Troubleshooting & FAQ Some IP cameras are working but others are failed Access this device Cannot access the login page and other web pages of the Network Camera from Internet Explorer • Maybe UPnP function of NAT router is not compatible to the IP camera. Please contact your dealer to get the approval routers list. • Maybe too many IP cameras have been installed on the LAN, and then NAT router is out of resource to support more cameras.
5. Troubleshooting & FAQ Image or video does not appear in the main page. Check the device’s ActiveX is installed on your computer Internet Explorer displays the following message: “Your current security • Packet Filtering of the router may prohibit access from an external network. Refer to your router's manual for details. • Access the Network Camera from the Internet with the global IP address of the router and port number of Network Camera.
5. Troubleshooting & FAQ settings prohibit downloading ActiveX controls”. The device work • Might be caused from the firewall protection. Check the locally but not Internet firewall with your system or network externally. administrator. The firewall may need to have some settings changed in order for the device to be accessible outside your LAN. • Make sure that the device isn’t conflicting with any other web server running on your LAN.
5. Troubleshooting & FAQ Pan/Tilt does not work. • Click [Refresh] on the Internet Explorer when the (including Click to communication stops with the device. The image will Center and Preset refresh. Positioning) • Other clients may be operating Pan/Tilt. • Pan/Tilt operation has reached the end of corner. Pan/Tilt does not work There may be a slight delay when you are using the smoothly. Pan/Tilt feature in conjunction with streaming audio and video.
5. Troubleshooting & FAQ 5.2 PING The PING (stands for Packet Internet Groper) command is used to detect whether a specific IP address is accessible by sending a packet to the specific address and waiting for a reply. It’s also a very useful tool to confirm the device installed or if the IP address conflicts with any other devices over the network. If you want to make sure the IP address of the device, utilize the PING command as follows: z Start a DOS window. z Type ping x.x.x.x, where x.x.x.
5. Troubleshooting & FAQ 5.3 Bandwidth Estimation The frame rate of video transmitted from the device depends on connection bandwidth between client and server, video resolution, codec type, and quality setting of server. Here is a guideline to help you roughly estimate the bandwidth requirements form your device. The required bandwidth depends on content of video source. The slow motion video will produce smaller bit rate generally and fast motion will produce higher bit rate vice versa.
5. Troubleshooting & FAQ 5.4 Specification Table Camera Image Device Effective Pixels Sensitivity Signal to Noise Lens IP Module Video Video Encoder Video Profile Frame Rate Image Setting Streaming IP-200PHD-24/IP-200PHD-24B 2 Mega-pixel image sensor 1600 x 1200 pixels 1.0V/lux-sec 42.3dB 4.3mm H.
5.
5. Troubleshooting & FAQ Cell Phone Video Player Software Search & Installation Bundled NVR Program With 3GPP player VLC, Quick Time, Real Player, Core Player IPWizard II CamPro Express 64CH, CamPro HD 5.5 Configure Port Forwarding Manually The device can be used with a router. If the device wants to be accessed from the WAN, its IP address needs to be setup as fixed IP address, also the port forwarding or Virtual Server function of router needs to be setup. This device supports UPnP traversal function.
5. Troubleshooting & FAQ If you have cable or DSL service, you will most likely have a dynamically assigned WAN IP Address. ‘Dynamic’ means that your router’s WAN IP address can change from time to time depending on your ISP. A dynamic WAN IP Address identifies your router on the public network and allows it to access the Internet. To find out what your router’s WAN IP Address is, go to the Status screen on your router and locate the WAN information for your router.
5. Troubleshooting & FAQ accessible over the Internet. This is accomplished using the Virtual Server function on the router. The Virtual Server ports used by the camera must be opened through the router for remote access to your camera. Virtual Server is accessed by clicking on the Advanced tab of the router screen. Follow these steps to configure your router’s Virtual Server settings • Click Enabled. • Enter a unique name for each entry.
5. Troubleshooting & FAQ Enter valid ports in the Virtual Server section of your router. Please make sure to check the box on this line to enable settings. Then the device can be access from WAN by the router’s WAN IP Address. By now, you have finished your entire PC configuration for this device. 5.6 DDNS 1. Preface If you have a Cable modem or xDSL, this is a great way to host your own Networked Device or other TCP/IP Service. Get your own domain like www.yourname.com, www.yourname.com.tw etc.
5. Troubleshooting & FAQ Host your own Networked Device and much more no matter what your computer's IP address may be and even if you have dialup, DSL or cable modem internet connection where your computer's IP address changes all the time!! DDNS service supports all top level domain names including but not limited to .com, .net, .org, .to, .uk etc. 2. Ethernet Network Environment Normally, DDNS service is only necessary for the users that could only obtain dynamic IP addresses.
5. Troubleshooting & FAQ (3). After the columns show up at the left side, click “Create Account”.
5. Troubleshooting & FAQ (4). Fill the application agreement and necessary information. a. Username b. E-mail address and confirmation c. Password and confirmation d.
5. Troubleshooting & FAQ (5). Check your e-mail mailbox. There will be an e-mail with a title “Your DynDNS Account Information“. Click the hyperlink address to confirm the DDNS service that you just applied. Then DDNS you applied activated.
5. Troubleshooting & FAQ (6). Enter the web page http://www.dyndns.org/ again. Input your username and password that you just applied to login administration interface of DDNS server. Input your account (7). If the correct username and password are input, you can see the following picture at the top-right of the login page. (8). Click the “Services”. (9). Click the “Dynamic DNS”.
5. Troubleshooting & FAQ (10). Click the “Get Started”. (11). We could create a domain name without any charge at this step. First, we input the host name. (Pink No.1) Then we pick a domain that is easy to remember. (Pink No.2) The 3rd step is to click “Offline Hostname” from Service Type. (Pink No.3) Finally, click the “Create Host” to submit the domain name information and finish DDNS application. (Pink No.
5. Troubleshooting & FAQ 1 2 3 4 4. Setup the DDNS and PPPoE of Networked Device At last, users have to enter the web page of Networked Device and setup the necessary information of DDNS and PPPoE after the application of DDNS service. Please check the user manual to access the DDNS and PPPoE pages. After saving the modification, restart the device. Then the external users could browse the Networked Device by the input of their domain name. 5.
5. Troubleshooting & FAQ 230V, 240V is within tolerances and commonly found. Austria Brazil 230V 110/220V* 50 Hz 60 Hz *127V found in some states. Please check with your state electricity company.
5. Troubleshooting & FAQ 5.8 3GPP Table To use the 3GPP function, in addition to previous section, you might need more information or configuration to make this function work. Note that to use the 3GPP function, it strongly recommends to install the Networked Device with a public and fixed IP address without any firewall protection. RTSP Port: Port 554 is the default for RTSP service. However, sometimes, some service providers change this port number for some reasons.
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5. Troubleshooting & FAQ Please wait while Setup configures the components.
